HARRY CHEN

PMP, CCSA, MCSE, CCNP,

National Information Security Specialist (3rd Level)

Scarborough, Ontario Mobile: 416-***-****

Canada acqs8d@r.postjobfree.com

OBJECTIVE

To pursue a career in corporate IT/IS field as an experienced IT Network Specialist/System Admin role, working on enterprise wide infrastructure system implementation, planning, and administration, contributing skills to organization’s business success by delivering IT/IS system integration/management solutions and result-oriented services directly focusing on business critical system administration and process optimization

SUMMARY OF QUALIFICATIONS

15+ years of successful career path in IT Infrastructure Management arena with various skill sets in IT technologies, i.e., working with various telecommunications networks and internetworking protocols, enterprise LAN/WAN infrastructure design, security planning, implementation, system administration and project management; Track record of proficient technical skills and timely project delivery under tight schedules; Self-motivated, hardworking, active team player, result oriented and a quick learner with keen interest in latest IT technologies; In depth working knowledge of LAN/WAN (voice/data/optical/IP/security) protocols, operation system (Windows/Unix/Linux) and network architecture; Strong organizational skills with attention to details; Strong verbal communication and technical writing skills; Strong interpersonal and teamwork skills.

10+ Years working experience with internetworking protocols, including routing (OSPF, EIGRP, BGP, RIP) and routed (TCP/IP, SNA) protocols;

10+ Years working experience with various telecommunications networks such as leased line / MPLS / Ethernet / Wireless / Firewall technologies;

10+ Years working experience with IT LAN/WAN infrastructure system configuration, implementation and system administration, working with network elements of switches/routers/Firewall devices, IDS/IPS devices, servers, and relevant business applications; Technical competencies in fields of network configuration/implementation/governance and project management;

3+ Years working experience/knowledge on Unix/Linux system administration and application support;

Strong working knowledge/experience with PMI project management principles, methodologies and best practices, 5+ years of project management experience in broad IT domain;

Working knowledge on ITIL management and IT asset assessment/auditing process, high technical competency on network infrastructure integration with proficient problem determination and resolution skills;

Working knowledge/experience with Unix/Linux system administration, IT/IS system planning, virtualization, server storage, infrastructure/security design, configuration and implementation, business continuity plan, problem/issue support;

Certified with PMP, CCNP, Checkpoint CCSA (NG), MCSE and National Information Security Specialist (3rd Level) along with hands-on experience; effective communication and project management skills on delivering best-of-the-breed IT/IS solutions to meet customer satisfaction and business requirements;

CISSP, CISA certification in pursuit;

B. Eng. Degree in Communication and Electronics Engineering & Industrial Administration Engineering from Shanghai University in 1992, appraised by University of Toronto as equivalent in quality and comprehensiveness as similar program offered by Canadian university;

MBA accreditation attained in 2009 at School of International Business Administration @ Shanghai University of Finance & Economics

SKILLS

Infrastructure, Security, Project Management

IT/Network App Support/Implementation

LAN/WAN System Support/Implementation

Optical, IP, Wireless Network Implementation

Networking: TCP/IP, Ethernet/Token Ring/FDDI, DHCP, DNS, RAS, RADIUS/TACACS+, ATM, Frame Relay, ISDN, IGRP/EIGRP/RIP/OSPF, VLAN, VPN, PPP, DDR, CTI/IVR, PPTP, L2TP, MPLS, VoIP, SNMP, FCoE, network security (Cisco PIX, Checkpoint VPN-1/FireWall-1, Juniper Netscreen, Blue Coat Proxy, F5 load balancer, Cisco UCS, Windows/Linux based security application), Wireless, Firewall, IPS/IDS(Intrusion Detection System), IPSec, PKI, IKE

Operating Systems: MS Windows 2000/2003/XP/Vista/2008, Linux/Unix/Sun Solaris

Hardware:

-Cisco routers/switches, 1700/2600/2800/3600/4500/6500 series, AS 5200, Catalyst 1900/2900/3500/

4500/5000/6000 series, Cisco PIX firewall, Juniper firewall, Cisco UCS, Iron Port, Aironet 1300/1400 series wireless AP;

-Angell SPM (Security Policy Management), Nsfocus NIDS 200, NSAS 100(security auditing), NSE v2.0 (network security evaluation & threats assessment), Blue Coat Proxy;

-Nortel DMS switch, PBX system, Shasta BSN 5000, Passport 8600, Nortel TransportNode OC3 to OC192 series SONET equipment, Alcatel /NEC SONET; Alcatel 1603 SONET Mux, T1 Mux, Stratacom IGX-32 frame relay, Newbridge Mainstreet 3600, OTDR, Fusion Splicer, Network Protocol Analyzer, T-Bird DS1/DS3 tester, etc.;

-HP/IBM/Dell blade servers, disk array, EMC/HP storage/RAID system, storage area network (SAN)

Software/Applications: Microsoft applications and tools, Lotus Notes/Exchange, Unix/Linux/Solaris, Visio, HP OpenView, Cisco IOS, CiscoWorks, CheckPoint VPN-1/Firewall-1(NG), Ethereal, Sniffer, Snort, Nmap, X-scan, WireShark, Solarwinds, Apache, Zabbix, Splunk, Samba, SQL, ISA, MOM 2005, Citrix MetaFrame XP, intrusion detection, McAfee/Symantec Antivirus Solutions, Netscout, ArcServer & Symantec Backup Solutions (Backup Exec 9.0 & NetBackup 5.0 with VxSS encryption), Hyper-V, VMware vSphere 4.x/5.x, etc.

PROFESSIONAL EXPERIENCE

Hewlett Packard (China) Co., Ltd. (Shanghai, China) 2012.3 – 2015.5

Solutions Architect, GDCC

Worked on enterprise IT infrastructure solution delivery, configured network security elements such as routers, switches, firewalls, storage and system virtualization on Windows/Linux computing platform as per system design requirements;

Managed/Deployed enterprise LAN/WAN infrastructure solutions with security measures, conducted IT system design, planning, configuration, troubleshooting and documentation;

Performed an IT consultant role on delivering a variety of IT network solutions such as Cisco VoIP, MPLS, eBusiness services to clients at system architecture level, integrated IT best practices with industry expertise to create technology solutions that help customers achieve their operational objectives

Cargill Investments (China) Ltd. (Shanghai, China) 2008.3 – 2012.2

Senior IT Analyst/IT Infrastructure Project Manager

Led Cargill IT infrastructure projects in China, liaised with various resources and counterparts during project lifecycle, conducted project planning, control and execution to its closure, reviewed project economics, resources and risks planning, implemented IT infrastructure system as per change management requirements, ensured system reliability and performance to meet business needs and customer satisfaction;

Designed and delivered enterprise LAN/WAN solutions to various Cargill plants and business units in China while maintaining conflicting priorities under resources and schedule constraints, enforced IT/IP security policy at corporate level, conducted IT risk assessment/auditing activities, performed project review regularly;

Defined/Controlled IT budget, scope, payment with customers and managed schedule alignment; worked with corporate support team on IT solutions delivery, conducted hands-on implementation and problem troubleshooting and testing, facilitated corporate business continuity plan, disaster recovery and IT system security audit including access control, licensing and application copyrights and asset management;

Contributed to enterprise IT asset audit on projects as per IT control standards, managed allocated tasks through to completion and captured lessons learned, documented and maintained accuracy of standard operational procedures and best practices in areas of responsibility, mentored teammates for knowledge transfer on resolved technical/operational issues, consistently maintained project quality, system stability and security enforcement for user satisfactions

Intel Products (Shanghai) Ltd. (Shanghai, China) 2005.8 – 2008.3

Senior LAN Deployment Engineer

Conducted Intel IT/IS project implementation and service delivery, worked with Intel GO team on IT infrastructure system/security planning, design and deployments; administrated infrastructure system performance to ensure its compliance to Intel Corporate IT/Security infrastructure standards and system audit management guidelines;

Conducted managerial oversight on IT project planning across China, performed security planning, system integration, troubleshooting and problem resolution, collaborated with various internal/external resources on routine fulfillment of IT system operations over a variety of LAN/WAN equipment and computing platforms, such as Cisco data center router/switch, PIX firewall, HP/EMC storage system, virtualization, F5 load balancer, IBM blade server and Windows/Unix/Linux system administration applications;

Performed IT project management knowledge mentoring to teammates, carried out project tasks with conflicting priorities and inter-dependencies, conducted project cost estimate, risk and resource planning, system procurement, and worked on commissioning and UAT to ensure timely service delivery and system reliability and performance as per business needs

IBM Company, LGS Group (Toronto) 2002.6 – 2005.6

IT Specialist

Performed network consultant role on IT infrastructure system design and integration, system administration on Windows and Unix/Linux platforms, worked on projects of servers consolidation and network infrastructure migration while maintaining seamless system integration and transition during company mergence, performed network system and applications support, diagnosed root causes on problem determination and resolution, configured/optimized enterprise infrastructure system with Cisco routers/switches, IBM blade servers, Active Directory, Exchange to Lotus Notes migration, Citrix, VMware, SQL database, Checkpoint firewall, McAfee security solutions, Symantec antivirus and system backup applications, VPN remote access, and other windows/Unix servers platforms to ensure system availability and reliability;

Performed system software/patches installation, upgrades and testing, planned/documented network integration/migration specifications and system change/configuration details as per system management guidelines, worked on system capacity and redundancy planning, provided tech support on infrastructure and application level during system migration/implementation phases;

Performed system documentation and knowledge transfer, along with other security audit/control and process management, maintained support arrangements for remote offices, conducted IT security/system audits and policy deployments including anti-virus procedures in accordance to IBM IT/IS control standards;

Conducted user support and IT system maintenance, system administration and asset management during projects lifecycle, performed network performance monitoring on QoS optimization, and business disaster recovery plan

NORTEL NETWORKS Ltd. (Brampton, ON) 2000.8 – 2002.5

Network Integrator/Implementation, Global Service Support

Deployed Nortel GSM 2.5G wireless projects on carriers’ network in overseas, led CO site installation and build up of network nodes of 20+ on DMS SuperNode switching system nationwide, conducted system integration and commissioning(UAT), worked on a variety of LAN/WAN equipment including telco’s analog/data communication equipment, Cisco router/switch, firewalls, SAN as well as Microsoft and Unix/Linux server platforms, applied project management skills during system planning and execution phase, achieved high customer satisfaction by delivering mission-critical carrier/enterprise networking solutions on time;

Configured and delivered Nortel’s unified LAN/WAN solutions with Nortel voice, data, IP and optical products, implemented infrastructure projects with Nortel DMS switching system, GPRS system, Bay Networks products and other related LAN/WAN equipment, storage system, server computing technologies, conducted end-to-end commissioning and user acceptance test(UAT)

HYDRO ONE NETWORKS INC. (Toronto) 1999.8 – 2000.8

Telecom Engineer/Officer, Telecom Services Department

Accomplished LAN/WAN system design and planning as well as deployments, worked on hydro projects including HWAN circuits cut over, ITMC move, 483 Bay St., provided IT support on Hydro One system infrastructure including Windows and Unix/Solaris platform, performed system configuration and testing as per change management standards, performed project cost estimate, sites survey and other related tasks while coordinating project activities along planning and execution stages, conducted IT system documentation on implementation specifications and procedures;

Worked on Hydro One’s province wide projects of WAN/MAN – Dual SONET Ring and Access MUX transmission system design and system implementation, analyzed original network diagrams for system design accuracy, provisioned system integration upon LAN/WAN equipment of Alcatel, NEC, DSC Litespan 2000 optical transmission equipment, Cisco routers, switches, storage & RAID systems and Microsoft & Unix/Linux server platforms, liaised with various internal/external resources and business units along project delivery life cycle;

Led Hydro One LAN/WAN projects deployment on fiber/LAN cabling, server room buildup, system installation and operation testing(UAT), worked on system capacity analysis during planning and deployments, documented configuration and system change as per ITIL practice and management procedures

CITY TELECOM INC. (Toronto) 1997.3 – 1999.8

System Technician/Administrator, Network Operations Department

Implemented and maintained telecom system, LAN/WAN infrastructure and distributed client-server computing platform, performed client and system support during network optimization and system transition period as per SLA measurement, diagnosed and resolved complex LAN/WAN internetworking hardware/software problems, conducted network performance monitoring and system optimization;

Performed system administrator role on Unix and Cobol billing system as well as on Windows server platform, executed day-to-day system admin tasks, monitored network performance, conducted routine system back-ups and antivirus procedures/updates, analyzed network system QoS (Quality of Service) and generated reports for business analysis;

Conducted client database administration and Visual Basic scripting, updated/fine-tuned network carrier routes and system functionalities, diagnosed system problem and performed tech support on network connectivity issues with underlying carriers and resellers for problem resolution

LUCENT TECHNOLOGIES LTD. (Shanghai, China) 1992.6 – 1996.12

Project Engineer, System Engineering Department

Led WAN fiber optical system installation and commissioning for Lucent Technologies’ optical carrier network projects nationwide, worked on network system evaluation and deployment plan with a variety of products of integrated optical and multiplex equipment, network supervising system, PDH, SDH, PCM, on telecom carrier’s WAN network nationwide, liaised with vendor and internal/external resources during project execution stage;

Accomplished medium-size telecom projects under tight schedule in China region, supervised installation, testing, and commissioning of fiber optic transmission network and other related system administration, troubleshoot network problems for network optimization and bandwidth efficiency, documented system implementation practices and operational procedures

PROJECT EXPERIENCE

Managed/led a 10+ person R&D team on an e-Commerce platform development project, delivered e-business platform solutions from planning, LAN/WAN infrastructure implementation with internet security measures on the system architecture level, conducted development support and system reliability testing towards its operational state

Led and delivered 10+ IT plant/office infrastructure projects, including VoIP, MPLS, etc. under tight schedule, conducted project planning, budget estimate and technical execution, security assessment/auditing, resource engagement, vendor management and process control along project lifecycle, while achieving high customer satisfaction

Worked on Intel Shanghai Zhizhu and Zhangjiang campus (>3000 nodes) LAN/WAN implementation, along with security control measures deployments and IT process management

Planned and implemented server consolidation and infrastructure migration project for an IBM company, in a scope of 80+ network nodes/servers, implemented system integration on various computing platforms involving Windows 2000/2003, Unix/Linux, etc.; Deployed enterprise messaging solutions on Exchange to Notes migration; Remote access solutions on Citrix MetaFrame XP in a Microsoft / Cisco internetworking environment; Enforced enterprise LAN/WAN security IT/IS control with CA server farm and McAfee security and Symantec antivirus solutions

Contributed in Nortel Canada’s large carrier network integration project deployment overseas with 20+ Central Offices nationwide, conducted system integration on IP/data, optical and GSM wireless technology, delivered Nortel’s converged LAN/WAN solutions under tight schedule while achieving excelled customer satisfaction

Led and implemented various Hydro One Networks Inc. (Ontario Hydro) LAN/WAN projects including HWAN circuits cutover, ITMC move, 483 BAY STREET project, Hydro One province wide Phase III Dual SONET Ring System, planed and implemented end-to-end network solutions on optical, data/IP, network performance monitoring system and other leading-edge computing technologies

EDUCATION & PROFESSIONAL TRAINING

National Information Security Specialist training (3rd Level – Senior) 2009

Shanghai 3rd Institution of Public Security Bureau, China

CISSP, CISA Certification training 2009

Master of Business Administration 2007 – 2009

School of International Business Administration, Shanghai University of Finance & Economics

PMP Project Management training 2004

Kennedy College (Toronto, Canada)

Network Security (Checkpoint VPN-1/Firewall-1, Sun Solaris 8.0) 2002

Canadian Information Technology College

Network Engineering Course (A+, MCSE track on Win2000) 2001

Computek Institute of Technology

Cisco CCNA/CCNP training 2000

Xincon Computer Institute, Toronto

Communications & Electronics Engineering (B. Eng.) & Industrial Administration

Engineering (B. Eng.) 1988 – 1992

Shanghai University, Shanghai, China

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