Sandra R. Troc

**** **** ****** *****, ***. *

Westmont, IL 60559

630-***-**** H

630-***-**** C

acqs3n@r.postjobfree.com

CAREER FOCUS

A proven administrative assistant with 20 years of experience, including accurate typing at 70 wpm, with knowledge of Microsoft Word, Excel and Outlook looking for a part-time receptionist position.

EMPLOYMENT

Bria of Westmont Nursing Westmont, IL 03/15 – Present

•Responsible for answering busy multi-line switchboard in a timely manner and switching calls to proper employee or department

•Greeting all visitors and directing them to proper room, department or employee

•Clerical duties and all front desk activities including pages overhead for doctors and nurses

Jewel Food Store Westmont, IL 05/2014 – 01/2015

Bagger

•Bagged groceries and did carry outs

•Cleaned

•Stocked/Faced

•Greeted

Andy Frain Services Aurora, IL 07/2013 – 08/2014

Crossing Guard

• Crossed children to and from school at busy intersections for their safety

TNR Staffing Burr Ridge, IL 11/2010 – 02/2013

File Clerk

•Was responsible for getting patient notes from physical therapy, occupational therapy and speech therapist appointments into the company’s Rebus software database

•Filled in on other office assistant positions covering for illness and vacations

•Was responsible for out-going mailings using an automated postage machine

•Kept the office in order, accurately filing initial referrals by agency

•Easily got along with all co-workers, always arrived on time and excellent attendance

Blistex, Inc. Oak Brook, IL 04/1992 – 11/2009

Receptionist

•Was the first contact for customers and vendors, greeted them, ascertained their needs, assigned security badges before directing them to their business contact

•Manned the company switchboard and quickly connected 200-400 calls per day accurately

•Was responsible for company’s Thanksgiving food drive for the needy and Toys for Tots Holiday program including vendor contact, signage, pickups and company education

•Transcribed memos, letters and reports from Dictaphone recordings

•Selected to provide clerical support for the Chairman of the Board/CEO, President/COO, Manager of Human Resources, Manager of Organizational Development, Marketing and Finance

•Was responsible for resolving any emergencies that would present themselves, including bathroom malfunctions, heating and A/C issues, chemical spill hazards, or improving conditions to prevent falls

•Booked conference rooms and company vans in Outlook for all employees

•Reported to the HR department, trusted with confidential information and employee files and filied all the international records for the Chairman of the Board/CEO

•Handled the petty cash for the company and postage stamps providing the service to all departments

•Updated and distributed the company directory and a list of open or newly filled positions at least monthly

EDUCATION - SKILLS - VOLUNTEER ACTIVITIES

Business courses, College of DuPage, Glen Ellyn, IL (Dean’s List)

Secretarial Certificate, Robert Morris University, Chicago, IL (4.0/4.0 GPA – President’s Honor Roll List, Typing Award)

Microsoft Office Word, Excel, PowerPoint, Rebus, Dictaphone

Volunteer, Mental Health Association of Illinois – typing/reception

Volunteer, Hinsdale Hospital – receptionist

Volunteer, Good Samaritan Hospital – cashier at Gift Shop, delivered flowers, customer service

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