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Customer Service Sales

Location:
Salem, MA
Salary:
50000
Posted:
July 15, 2015

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Resume:

Herbert L. Sexton Jr.

***** ****** ***** ** *******, Tx 77429 678-***-**** acqrm9@r.postjobfree.com

Professional Summary

Highly motivated, well organized professional with a proven track record in Warehousing, Shipping / Receiving, Inventory Management, and Customer Service. My role required constant contact with the Warehouse, Production, and Planning Managers in the performance of my duties.

Professional Experience

Omron Oilfield & Marine, Houston, TX 2014-Present

Shipping Coordinatior (2014)

Responsible for working with various teams in order to ensure that oilfield equipment either reached the end customers or fabricators in the most safe and cost effective manner.

Worked with the Warehouse Department to ensure that all Oil Part Sales, Oilfield Sales, and Oilfield Commission ticket orders were properly pick confirmed.

Ship confirmed orders once they were shipped out to ensure proper internal controls were being adhered to.

Responsible for ensuring all Oil Parts Sales Oilfield Sales, and Purchasing repair ticket items were shipped out in a timely manner for repair.

Responsible for ensuring that all international shipments had the proper customs documentation in order to ship in a timely fashion.

Worked with the Production and Planning Departments to schedule shipments of various Work-In-Process Units as well as Finished Units either to the fabricators or end customers.

Worked with various carriers and freight forwarders to ensure customer shipments arrived in a safe and timely fashion.

Sought out new carriers and freight forwarders by obtaining quotes and weighing the pros and cons of each to come up with the best solution.

Responsible for making sure all Drillers Cabins and VFD Control Houses were properly secured.

Responsible for ensuring that all Sharepoint shipping request were scheduled and shipped in a timely manner.

Maintained all shipment records.

Month end inventory and conducting cycle counts.

Aldelano Packaging Corporation, Atlanta, GA 2011-2013

Warehouse Manager (2012-2013)

Managed the Atlanta facility of a California based contract packager that provides ambient and cold storage capability to local clients. Also manages a collated production line at client facility and fridge pack production line in-house. Control costs in order to provide our clients with the most benefit for their money. Making sure facility is compliant with the USFDA’s GMPs.

Scheduled weekly production, ensure all production paperwork met proper quality standards as well as AIB guidelines, and conduct team meetings.

Conduct team and floor quality safety audits; conduct safety, quality, and incident investigations as needed.

Performed the human resources function which included: timekeeping, personnel records management, new hire paperwork, benefits paperwork, etc.

Responsible for design and implementation of employee training programs, shipping, receiving, and storage of all products and supplies.

Inventory control, oversaw and completed client billing, approved completed billing for payment, and responsible for insuring budgets were adhered to.

Month end inventory and conducting cycle counts.

Aldelano Packaging Corporation, Atlanta, GA

Warehouse Supervisor (2011-2012)

Assisted the Plant Operations Manager in meeting various production goals. Making sure that materials were received and shipped properly. Production ran to established criteria. Scheduled personnel to assist in production. Training of lift operators on warehouse management system.

Loading and unloading trucks, running production line, production line feed and takeaway, and product storage.

Data entry and product scanning, bill of lading preparation, quality audits of product, truckload scheduling, and general warehouse duties.

Offsite shipping and production personnel supervision.

Month end inventory and conducting cycle counts.

Waffle House, Norcross, GA 2010-2011

Manager Trainee

Managed a local branch of the restaurant chain. Handled the accounting and budgeting function and entered daily transactions into the general ledger account for the branch. Ordered various perishables and dry goods for the branch. Functioned as a first shift cook, cashier, and server. Organized and managed employee hiring and staffing. Daily interaction with customers to provide a warm and friendly environment.

Tracking and controlling unit cost, maintained records, setting work schedules and pay rates.

Controlling the flow of materials, supplies, and service; Employee evaluations and certifications.

Auditing cash, commissary, and ticket books; daily bank deposits and training associates.

Meyer Decorative Surfaces, Inc – Atlanta, GA 2004-2010

Shipping Clerk (2007-2010)

Provided shipping support for the Atlanta facility. Tasks included data entry, word processing, filing organization, truck loading and unloading, and packaging and labeling of boxes. Ensured invoices were correct and customers were properly billed for deliveries.

Verified incoming and outgoing shipments; pulled orders for shipment out of the facility; customer service.

Used Citrix Operations Software for sales order processing and inventory control.

Used UPS Worldship 2010 and SEFL (Southeastern Freight Line) systems for shipping packages and motor freight out of the facility.

Supervision of shipping personnel.

Month end inventory and conducting cycle counts.

Meyer Decorative Surfaces, Inc – Atlanta, GA

Accounts Payable Clerk (2007)

Provided accounting support for the corporate office. This included data entry, word processing, filing organization, mail sorting, and accounts payable. Communicated with branches to make sure all payables were handled correctly. Communicated with outside sales personnel to make sure that all receipts were turned in.

Managed accounts payable for three branches of the company, assured that purchase orders were correctly matched to invoices and properly coded.

Used Citrix Operations Software to process all accounts payable related items.

Set-up payment terms for new vendors, filing all completed invoices, mail receipt and sorting duties.

Meyer Decorative Surfaces, Inc – Atlanta, GA

Materials Handler (2004-2007)

Provided support to the building materials department. Pulling and loading of all will-call and delivery orders.

Shipping and receiving of lumber and hardware products, assisted in inventory control, facility maintenance, invoice filing.

Month end inventory and conducting cycle counts.

The Home Depot, Douglasville, GA 2002-2004

Pro-Desk Associate

Performed various customer service support functions, data entry, filing, and answering phones while achieving regional honors as the best order pulling team. Created purchase orders and inter-branch transfers. Created customer orders for delivery and will-calls. Initiated customer credit applications. Customer training in various home improvement methods.

Assisted with customer service; trained associates in procedures that would help boost job performance; certifications in various types of forklifts and home improvement courses.

Education

Masters of Science in Accounting, Controllership, Strayer University, Douglasville, GA 2012-2013

Bachelor of Science in Accounting, Strayer University, Atlanta, GA 2007-2009

Course of study in Accounting, University of Georgia, Athens, GA 2006-2007

Bachelor of Arts in Criminology, Auburn University, Auburn, AL 1994-1999



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