Serina Bennett
*** *. ****** **. *********, Ohio 44281 330-***-**** acqrcv@r.postjobfree.com
Professional Summary
Advanced experience with Microsoft Excel, Word, PowerPoint, Outlook, Access as well as Lotus Notes
Proficient computer and systems software skills to accomplish word processing, worksheets, and data input
Solid analytical and problem solving skills
Skilled with research and analyzing various types of data information
Demonstrated ability to work well in a team environment, to take initiative, and to communicate effectively at all levels of the organization
Education
DeVry University Seven Hills, Ohio
Bachelor of Business Administration with a focus in Human Resource Management, July 2015
GPA: 3.7
Related coursework: Human Resource Management, Strategic Staffing, Employment Law, Professional Writing, Customer Relations, Data Analysis and spreadsheet, Sociology, Psychology, Psychology/Motivation & Leadership, Financial Accounting, Cost Accounting, Marketing, Finance, Principles of Management, Senior Project, Career Development, Project Management, Professional Communication, Human Resources Information Systems, Compensation and Benefits, Training and Development, & Business Law
Professional Experience
SQA Services - Philips Medical Systems June 2014 – February 2015
Senior Quality Professional/Administrative Assistant Highland Heights, Ohio
Trained 10+ individuals on filing system I created and management implemented
Tracked all incoming and outgoing packages by team member and/or department using Microsoft Access, Excel, and department shared drive
Performed administrative duties such as; Filing, scanning, electronic communications, and tracking for executive management, quality engineers, as well as other team members from multiple departments
Strong computer and Internet research skills
Human Resources Coordinator / Administrative Assistant April 2014 – June 2014
Morgan Advanced Materials Twinsburg, Ohio
Initiated and carried out all various human resources programs, procedures, and employee related programs including; employee welfare, policy and procedures, payroll, workman’s compensation, as well as benefits and systems maintenance and accuracy
Processed all required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
Maintained human resources information system records and compiled reports from database as needed
Administered documentation regarding new hires, terminations, and employee records.
Retained personnel records and reports
Created and maintained employee record files
Upheld temporary employees records for attendance and invoices
Provided administrative support to all other managers in the plant
Ensured HR programs were administered in accordance with federal and state regulations
Operations Support Coordinator (OSC) Intern February 2014 – March 2014
DeVry University Seven Hills, Ohio
High levels of experience with conflict management
Answered telephone and electronic inquiries and forward telephone calls and messages to appropriate department/person
Greeted visitors, determine nature of visit and send or contact correct person
Created and maintained ID badges for new and current students and staff
Scheduled appointments and assisted students with registration and finding necessary information
Handled planning and set-up of special events
DeVry University Seven Hills, Ohio
Peer Internship Advisor May 2013 – February 2014
Created DeVry Student Focus group to increase student involvement and solve any issues that students may have
Collaborated with non-profit organizations to get students placed in the Federal Work Study Program positions
Taught students how to create and use social media sites for professional use, such as; LinkedIn, Facebook, and Twitter
Delivered administrative and clerical support to the Director of Career Services
Performed mock interviews, reviewed resumes, and posted employment positions in the school database
Scheduled appointments, interviews, and RSVP request for special events to the Outlook calendar
Goodyear Tire & Rubber Akron, Ohio
Human Resource Intern Global Finance & IT October 2013 – February 2014
Created process documentation for managers and associates to follow for New Manager Guide, Leave of Absence & Contractors onboarding and exiting
Recorded all personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and employee statistics
Responded to inquiries regarding policies, procedures, benefits, and programs
Handled highly confidential information for VP/CIO, director’s, manager’s, and employee’s
Prepared investigation reports
Used databases to create and post jobs and positions for internal as well as external candidates
Created and sent requisition requests and offer letters through third party provider
American Electric Power Canton, Ohio
Administrative Assistant July 2012 - May 2013
Reorganized administrative procedures to drastically shorten the process time
Designed and implemented a new electronic filing system that increased the work flow
Collaborated with accounts payable to maintain bills of lading, purchase orders, and invoices
Professional Organizations
DeVry University Student Chapter Society of Human Resource Management (SHRM)
Secretary, April 2013 – present
Communicates with those not in attendance at meetings
Continuously work to identify new areas where improvement is needed
Record notes and minutes of every meeting
Oversees the director of communication, director of chapter information systems and director of SHRM Merit Awards
DeVry University Student Government Association (SGA)
Vice President, June 2013 – Present
Create and initiate special events i.e. blood drives, toys-for-tots, and family events on campus
Serves in absence of the president
Ability to raise issues proactively and resolve in a timely manner
Strong initiative and follow through skills