Cynthia Milley

(Cell) 780-***-****

acqrch@r.postjobfree.com

Profile:

A highly self motivated efficient multi tasking individual with excellent communication and interpersonal skills; exceptional customer service care and operates with a high level of dedication.

Experience:

October 2014 – April 2015 Ever Green Ecological Services. Administrator/Office Manager

Duties included but were not limited to: being first point of contact for employees, managing employee files, responsible for job postings, employee training (including safety training), assisting immigrant workers with all information regarding Labour Market Impact Assessments, coordinate benefits packages as well as respond to enquiries regarding benefits. Manage company cell phones . Update employee data bases. Schedule employee reviews. Manage all accident reports, settlements and liaze with insurance regarding all details of each incident/accident. Process customer requests and complaints. Assist with accounts payable and receivable. Purchase supplies for several offsite locations. Book travel and accommodation. Plan company social and special events.

February 2013 – October 2015 Western Canada Fire & First Aid Inc. Registrar/Administrator

Scheduling staff and coordinationg classes in-house and off site, responsible for incoming and outgoing mail, answering multiple phone lines faxes and emails, registration of safety training courses with clients, maintaining office equipment, supplies and course materials, first point contact with customers, maintaining customer and supplier relations, filing, correspondence, general office duties, data base entry, bank deposits, manage accounts receivable, process safety training records and certificates in a timely manner. Coordinate staff safety training. Experience with Microsoft Access, Word, Excel, Outlook Express and Quick Books Pro. Very familiar with OH&S Standards and safety requirements.

May 2012 - February 2013 Promotional Wearhouse

Office Manager

Preparing quotes, processing orders invoicing, accounts receivable, collections, order entry, data entry using Quick Books. Greeting clients, responding to inquiries, updating catalogs, ordering office supplies, and maintaining office equipment.

November 2010 – May 2012 Autoglass Solutions

Receptionist/Administrator

Answering telephone, responding to inquiries, preparing quotes, ordering and controlling inventory, invoicing, receiving payments, budgeting, accounts receivable, dealing with fleet clientele as well as walk in customers. Data entry, spreadsheets and QuickBooks. Prioritizing fleet installations and scheduling.

January 2009-July 2010 Curves International, Manager Customer service, planning special promotions, membership and product sales, training of staff offering an exceptional customer experience for each individual member.

September 2003-January 2009 York Professional Care and Education, Early Childhood Educator

Program planning on a weekly basis, teaching 2.5 to 5 year old children. Planning field trips. Attending parent-teacher interviews and other family functions, fund raising, menu planning, purchasing of equipment. August 1997-September 2003 Beaver Foods/Cara Catering, Food Service Manager

Responsible for several foodservice units. Hiring and training of all staff. Managing a team of 13 staff members. Processing and submitting payroll to our head office. Inventory control, purchasing and billing. Organization of staff schedules, menu planning and daily customer clients relations. Data entry processing from individual units to our head office. Planning of special events.

August 94-July 00 Y.M.C.A of greater Toronto, Child and Youth Worker

Working with children between the ages of 3 and 12 years. Implementing behavior goals. Working toward positive behavior change. Purchasing of toys and craft items, programming age appropriate lessons and games. Planning and organizing field trips. Menu planning and purchasing of food for cooking experiences. Billing to clients and training of new staff. Managing staff. Education:

OSSD Lemoyne High School, Montreal, Quebec.

1983 Humber College, Toronto Ontario-Child and Youth Worker Standard First Aid with Level C CPR & AED (December 2013 – 2016)