Medical Quality Assurance
Resume:
CAROL E. WILDEY
*** ******** **** • Amherst, NY *4228 • Tel: 716-***-**** • E-Mail: ***********@*****.***
PROFILE: Office professional with extensive administrative & clerical knowledge, skills, and experience. This experience encompasses a variety of administrative duties within an office environment ranging from typing and word processing, to document management (records, files, reports, etc.), to administrative assistant & secretarial duties for Executive Management personnel.
SKILLS SUMMARY:
-Maintaining Executive Management personnel schedules, calendars, and appointments.
-Arranging conferences, meetings, speaking engagements, travel arrangements, and expense reports.
-Records maintenance & control: categorize, route, and file various types of records and documents.
-Computer literate: Microsoft Office, Word, Excel, Power Point, etc.; and other Dictaphone programs.
-Daily interface with internal and external customers & organizations to facilitate documentation transmittals.
-Excellent interpersonal and telephone communication skills.
-Document generation: typing & word processing, transcription, editing, quality assurance checking.
-Maintained and renewal of professional licenses and memberships for department physicians.
-Extensive knowledge of medical terminology and medical procedures.
EDUCATION / CERTIFICATIONS:
-Erie Community College North Campus-Williamsville, New York
Associates of Applied Science Degree in Medical Assisting/Secretary
-AAPC Certified CPC-A Medical Coder (ability to code CPT and ICD-9-CM); Cert. ID #01247822
PROFESSIONAL EXPERIENCE
2012 – Present DIAGNOSTIC IMAGING ASSOCIATES – INVISION HEALTH
Williamsville, NY
Medical Transcriptionist
- Transcription & quality checking of Radiology reports. Extensive knowledge of medical
terminology.
2010 – 2012 ASCENSION HEALTH
Mount St. Mary’s Hospital, Lewiston, N.Y.
Medical Transcriptionist
- Transcription of various reports for services provided within the hospital (including Radiology).
- Quality assurance checking of auto-transcribed voice recognition documents.
- Cross checked dictations to patient medical records for accuracy.
- Electronic transfer of records to appropriate internal & external departments & associates.
- Primary transcriptionist for all radiological dictations & procedures.
2003 – 2010 CATHOLIC HEALTH SYSTEM
Kenmore Mercy Hospital, Kenmore, N.Y.
Sisters of Charity Hospital, Buffalo, N.Y. – Women’s Specialty Center
Personal Secretary & Medical Transcriptionist
- Personal Secretary to Women’s Specialty Center Dept. Head, Dr. M. Steven Piver
- Corresponded with organizations supported by Dr. Piver (e.g. Friends of Night People, Gilda’s Club, Irish Classical Theater, etc.)
- Office management: patient records maintenance, department files maintenance & control, other office management duties as necessary, required, or requested by Dr. Piver.
- Transcription of dictated letters, office procedures and notes, resident student exams, etc.
- Responsible for the transcription of various reports within the hospital and the Women’s Specialty Center (including Radiology).
- Quality assurance review/cross checking of reports to patient medical records for accuracy.
CAROL E. WILDEY
131 Larkspur Lane • Amherst, NY 14228 • Tel: 716-***-**** • E-Mail: ***********@*****.***
1989 – 2000 KALEIDA HEALTH
Millard Fillmore Gates Hospital, Buffalo, N.Y.
Executive Secretary – Department of Surgery
- Personal secretary to Vascular Surgeons Dr. M. Dryjski and Dr. Linda Harris
- Vascular Surgeon’s Residency Fellowship Program Coordinator
- Provide clerical assistance (typing, filing, transcription, etc) to support Dept. of Surgery activities.
- Provide clerical aid for University of Buffalo Vascular Surgeons.
- Maintained and renewed licenses, professional society memberships, etc.
- Updated and maintained curriculum vitae.
- Travel and speaking arrangements.
- Quality assurance review and submission of medical journal manuscript.
- Prepared PowerPoint presentations.
- Maintained physician calendar with scheduling and meeting reminders.
- Coordinated Vascular Surgeon’s Residency Fellowship Program.
- Planning and scheduling Pharmaceutical Sales Representative product displays.
- Developed monthly call schedules for Surgeons and Residents.
- Prepared Outcome Analysis Report packets for Resident conference.
- Coordinated Annual Vascular Surgeon Conference.
* Solicited contributions.
* Contacted, scheduled and coordinated guest speakers travel arrangements.
* Prepared and distributed conference brochures and agendas.
Transcription Coordinator – Medical Records Department
Millard Fillmore Gates Hospital, Buffalo, N.Y.
- Responsible for daily operations in the Transcription Section of the Medical Records Dept.
- Assisted in the daily activities of six full and part time employees.
- Primary point of contact for the Transcription Section.
- Extensive quality checking and routing of documents.
- Deficiency tracking, notification and restriction coordinator.
- Provide instruction on the use of Dictaphone to incoming residents.
Medical Transcriptionist – Medical Records Department
Millard Fillmore Suburban Hospital, Williamsville, N.Y.
- Transcription of various reports for services provided within the hospital.
- Quality assurance checking of documentation.
- Cross checked dictations to patient medical records for accuracy.
- Electronic transfer of records to appropriate internal & external departments & associates.
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