Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Rockville, MD
Posted:
July 16, 2015

Contact this candidate

Resume:

Juan M. Alba

Permanent Address

*** ********* **. *** *

Rockville MD 20850

301-***-****

EDUCATION University of Maryland, College Park, MD; May 1993. Montgomery College, Takoma Park, MD; A.A. Math Science; August 1988. Phoenix East Aviation, Inc, Daytona Beach, Fl; Airline Dispatcher; April 2009.

EMPLOYMENT

Catering February 2012

Design Cuisine, Arlington, VA

Perform all duties involving catering, including the moving, setting, breakdown, and eventual clean up of all materials needed. Functions include bartending, serving and taking care of clients in various settings.

Company Startup January 2010-January 2012

Pitogue, Silver Spring, MD

Start my own business in general contracting for handyman work. Duties include house upkeep, packing, moving, lawn care, maintenance of properties, and overlooking and contracting for any type of housing needs.

Manager August 2009 –July 2010

Public Storage, Silver Spring, MD

Conduct management of storage rental units. Functions include: rental of property, customer service, upkeep of property, maintenance of all paper work pertaining to business, ensuring accuracy of leases and all pertaining legal documents. Overlook of property employees. Airport Ramp Work April 16, 2008-March 11, 2009

Air Wisconsin Airlines Co., Dulles Airport, VA

Conduct all operations pertaining to maintenance of aircraft while at airport, including, handling and distribution of luggage, guidance of aircraft on ramp, assistance to passengers, connection with air conditioning/heat and electrical outlets, loading of supplies for flights and general cleaning and upkeep of aircraft.

Assistant to Manager December 2006-April 20, 2008

Tick Tock Liquors, Hyattsville, MD

Perform duties and oversight functions for overall retail operations, including assisting in inventory maintenance, product display and storage, customer assistance, and register operations. Mortgage loan officer December 2005-January 2007

Metro Financial Co., Rockville, MD

Conduct operations relating to residential mortgage loan originations. Functions include sales and advertising, advising consumers on loan selection and terms, transacting and negotiating with lender representatives, managing processing functions up to funding and loan settlement. Closing Agent May 2006-December 2006

Hispanics United of Montgomery, Rockville, MD

As a Public notary, conducted Real Estate settlement transactions. Mortgage Loan Officer January 2005-December 2005

Empire Mortgage Co., Rockville, MD

Origination, sale and servicing of mortgage loans secured by residential real estate. Process loans from origination to closing.

Bar Manager September 2001-December 2004

Greenfields Churrasqueria, Rockville, MD

Provide overall bar management, including, keeping and organizing inventory, ordering liqueur, and other supplies pertinent to proper running of bar; scheduling of bar employees as needed; proper hygiene maintenance.

Logistics Manager January 2001-June 2003

Fitness Movers, Rockville, MD

Schedule customer appointments, systematize order of work, overlook field operations, scheduling of employees. Review work to specification of customer. Maintenance of trucks and supplies.

Head Bartender January 1997-June 2001

Copeland's Restaurant, Rockville, MD

Upkeep cleanliness of bar. Schedule employees. Develop and organize special events. Waiter-Bartender June 1995-December 1996

Normandy Farm Restaurant, Potomac, MD

Waiter for restaurant and catering functions. Bartender for catering functions. Waiter May 1993-June1995

Cactus Grill Restaurant, Aspen Hill, MD

Waiter for restaurant. Some bar tending.

OTHERS

Public Notary June 2006 to present

Public Notary for Montgomery County, MD

Volunteer Work May 2006-December 2006

Perform volunteer work for Hispanics United of Montgomery. Worked with local Hispanic associations in interpreting for Hispanic community. Helped with translation of legal documents, specifically in closing of Real Estate deals.

Languages

Fluency in English, Spanish and French. Good understanding of Portuguese. Personal Information

Lived and studied in Argentina, Nicaragua, and Paraguay. Airport Clearance

Have Airport Security Clearance from working at Dulles Airport as Ramp Agent.



Contact this candidate