Project Manager Management

EDWARD R. HARRELSON

“RANDY”

804-***-**** Home acqr4g@r.postjobfree.com 804-***-**** Cell

QUALIFICATIONS

Dynamic full life cycle Project Manager with over fifteen years managing multiple large projects simultaneously. Accomplished, seasoned IT Professional with strong Information Technology experience. Strong decision maker; problem solver. Experienced in SDLC formal (PMBOK) Project Management methodologies, and AGILE (SCRUM). Managed international matrix teams. Expert cross-level communicator with superb interpersonal skills; ability to interact with individuals at all levels and backgrounds. Several years of experience in all levels of Project Methodologies and dealing with in-house teams and 3rd-party. Has been the go-to manager to help troubled projects get back on track. Often handling multiple projects from small to large simultaneously.

At ease in dealing with international users as well as upper management and making complicated concepts understandable to all. While studying and preparing for SCRUM MASTER CERT, was invited to contribute and comment to SBOK (2nd ed.). Accomplished manager in large and medium Data Warehousing/Business Intelligence projects. Has assisted in and managed several Data Center Migrations and Infrastructure Projects, for Computer Sciences Corporation, Metlife and Capital One. Knows that it’s not the big things that doom projects, it’s the small details. Asks “Have we thought of everything” several times. It’s better to get several yes answers than one “oops” during the project.

Brought on contract to MetLife to assist in setting up PMO for client, instrumental in “buy-in” from upper management for processes, procedures and standardized reporting in order to allow break-out of resources from a vertical structure to process-driven environment.

Can introduce SCRUM to your organization; has done that with a client, in order to re-gain control of a project/program where an engineer kept changing priorities from week to week.

Can handle Cisco, Wintel, IBM, and other hardware for your migration/infrastructure and handle all aspects, from 3rd party, to multiple LOBs, has dealt with up to 25 client managers at a time for projects, working with multiple, international cross-functional teams

Managed all aspects of Project Management, these included, but were not limited to: Project Change and Control through Status, Risk Management, EV, CPI, SPI, etc. Assisting in generation of SOW, Project Planning, Initialization, Creation and management of Project Definition, Risk Management and Mitigation, Project Budget, Scope and Schedule with respect to the Triple Constraint, fully responsible for acquisition, allocation, and management of technical staff.

While functioning as Project Manager for Capital One Re-platforming Program, took over from other PM the Infrastructure portions of the program and brought under control and completed on-time and within budget constraints. This also involved setting up, and creating new DR system for new infrastructure.

Lead the Business Analysis effort between Capital One and HSBC for Domain Name Change and Separation, as part of the COF – HSBC Separation Master Plan.Took over the PMO aspects of the effort at Directors request to gather reports, assist PMs in issue resolution and present program status to upper management. Was also called upon to bring 3 projects back into time/budget constraints, did much of this by re-assigning resources to bug/defect resolution and insisting on meeting/conferences with affected clients/business owners.

Restarted effort to resolve DHCP interactions between HSBC – COF, this had stalled and was a much larger effort than originally believed by Director. Worked with counterpart at HSBC to complete analysis, reach out to business owners and resolve/end DNS interaction when necessary. Planned the AD Trust Termination Event, DNS Forwarding Termination Event and Firewall Lockdown to Follow.

Managed medium Data Warehousing/Business Intelligence efforts for GMLD, Nortel, Pratt and Whitney, Fort James, Metlife, involving Oracle, Cognos, DB2 to SAP, IMS DB/DC to SAP, OBIEE installs.

Managed and executed fixed price project upgrading Data Warehousing/Business Intelligence for Nortel; project completed within budget, ahead of schedule resulting in CSC awarded two additional fixed price upgrade projects stipulating a “no change in project manager clause”; both new awarded projects were delivered on time and under budget increasing earned value for division. this led to greater client satisfaction with delivered products and increased income for CSC

EDWARD R. HARRELSON “RANDY” Page Two

PROFESSIONAL EXPERIENCE

Apex Systems - Capital One 04/2014 – 05/30/2014

Project Manager

Established Command Center for the Windows XP/ Office 2003 to Windows 7/Office 2007 Desktop/Call Center Migration Effort, established call bridge for use by technicians, scheduled resources, units for migration and technical support for issues and assist on-site technicians with resolution of technical problems.

Completed and presented Daily Progress reports to upper management of planned and completed migrations, along with issues encountered and resolutions.

Stefanini - Capital One 05/2013 – 11/15/2013

Project Manager

Lead the Analysis effort between Capital One and HSBC for Domain Name Change and Separation, as part of the COF – HSBC Separation Master Plan. Interfaced with executives across both organizations and lead high level sessions for program plan and schedule development. Assisted in escalation and resolution of cross project issues. Monitored and analyzed DNS traffic between the Capital One and HSBC Networks. Worked closely with the DNS teams, Engineers and Applications Managers to generate and execute remediation plans to terminate the traffic prior to termination of the Firewall Forwarding Rules. Planned AD Trust Termination Event, DNS Forwarding Termination Event and Firewall Lockdown to follow.

Worked with Project Managers and Directors to generate and get approvals for invoices between Capital One and HSBC for work performed as a part of the Cards Separation. Validated the hours worked on projects and adjusted invoices where necessary, assisted Project Managers in generating Scoping and Sizing documents, validated their estimates and changes for new and existing projects.

Managed three medium projects involving movement of applications from Capital One and HSBC and applications between HSBC and Capital One.

APEX - Metlife 02/2011- 05/2012

Project Manager

Track Lead for AIX Hardware Software Upgrade Program, headed phase involving OS Upgrade to 1800+ partitions, responsible for Project Plan, Budget, Resource Allocation for eighteen month Program.

Lead Project Manager for DW/BI work involving Oracle Upgrade and OBIEE upgrade concurrent with OS Upgrade for 100+ applications, requiring coordination with DBAs, BSAs, Application Managers, Developers, Testers, Engineers, Vendors and upper client management and application upgrades to match new OS and DB versions

Project Manager for MetLife Infrastructure AIX Migration involving 300+ servers across multiple Lines of Business, and Migration of 400+ Wintel Cluster Migration

Project Manager for multiple projects involving Application Upgrades and concurrent Infrastructure upgrades, SharePoint updates, and Java and Web-based (SQL Server, .NET, Windows installs and upgrades

COLLABERA - CAPITAL ONE 04/2010 -12/2010

Project Manager

Project Manager for Capital One Re-platforming Program, this involves moving Capital One Lines of Business from PHP platform to Portal – rebuilt Requirements documents with client leads, BSAs and new outside vendor for Small Business LOB.

Managed large Infrastructure Project to upgrade Capital One Web and App servers from Red Hat 3 and PHP4 to Red Hat 5 and PHP5. Managed Project to develop, test and install system Health Checks and Automated Failover from

Production to DR environment.

COMPUTER SCIENCES CORPORATION (CSC) 07/1997- 05/2009

Project Manager

Project manager for Oracle DB upgrades and installs, i.e DW/BI upgrades for Nortel. General Motors Locomotive Division (GMLD), Pratt and Whitney (P&W), Fort James.

Lead and Managed Data Center Migrations for CSC clients, including James River, Pratt and Whitney, Nortel.

Multiple years of experience in DW/BI including managing DB2 to SAP, IMS DB/DC to SAP, managing COGNOS and Oracle installs and upgrades, SAP upgrades, OBIEE installs.

EDWARD R. HARRELSON “RANDY” Page Three

TECHNICAL Skills

Microsoft Office, including Word, Excel,

Outlook, Power Point (15+ years)

Advanced Excel Training (12+ years)

Microsoft Project (12+ years)

Microsoft Visio (10+ years)

Oracle (9+ years)

DB/2 (5 years)

IMS DB/DC (7 years)

COBOL (15 years)

SharePoint (6+ years)

SAP (8+ years)

SQL/SQL Server (8+ years)

DNS, DHCP, AD, Data Center experience (6+ years)

EDUCATION

OLD DOMINION UNIVERSITY, Norfolk, VA

Bachelor of Science in Mechanical Engineering, 3 years completed

Six Sigma – White Belt

CSC MDP – Management Development Program

CSC Catalyst – Global Methodology

SFC – Scrum Fundamentals Certified – SCRUMSTUDY

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