Geraldine Garcia

*** *. *******, ******, **, ****9 / Tel: 714-***-**** / Email: acqr3r@r.postjobfree.com

SUMMARY

Multi-skilled, self motivated professional with 20+ years of combined experience in retail banking and loan processing. Seeking employment in a company to give me an opportunity to be able to utilize my knowledge and operational skills.

RELEVANT WORK HISTORY

2014 to Present Loan Processor Dove Financial, Tustin, CA

Process loans for manufactured homes into Calyx Point 7.0 / run credit report / Verification Of Employment.

Request required documentation from Escrow & borrower for loan file.

Scan and submit loan to lender for underwriting.

Request funding conditions and submit to investor.

Enter loans into status report and funded & denied loans into excel, mail letters of denial.

Request insurance quote and send to borrower for acceptance.

2013 & 2014 Administrative Assistant / Office Assistant Banco Popular, Anaheim, CA

Called back newly originated loans to ensure loans were booked and uploaded properly.

Scanned and uploaded of financial information in CLIS and filed electronically and paper.

Assisted with annual rotation of on-site credit files, and annual financial mailer.

On-site credit filing, input correct data in CLIS, and other projects as assigned.

1998-2012 Loan Processor Community Commerce Bank, Tustin, CA

Entered data from application to Visual Fox Pro. Made copy of file for branch retention.

Opened title, ordered escrow instructions and escrow deposit receipt. Called title company for updated title reports and called escrow company for any escrow amendments.

Ran credit through Experian and requested evidence of insurance and flood certification.

Produced good faith estimate and prepared site inspection reports and sent for review.

Ordered appraisal and environmental report and issued checks for loan funding.

Teller Community Commerce Bank, Tustin, CA

Responsible for the accurate processing of paying and receiving transactions while providing courteous, timely and informative service to ensure that the customer feels completely satisfied.

Emphasis is placed on identifying clients needs and insuring customers receive a positive impression of the organization, answered phone, file signature cards in alphabetical order.

Built effective relationships and trust with clients and potential clients by listening to and uncovering their needs and educating them about the bank products and services that are most appropriate for their situation.

Adhered to general bank regulatory procedures including BSA/AML as it pertains to “know your customer.”

Maintained of own sales goals and status in achieving them. Complete daily two-part plan: 1) Evaluate how to attain more business from existing clients, 2) Plan to attract new clients.

Collected, analyzed and secured all necessary documentation for the successful opening of accounts. Notify supervisor of any suspicious or questionable documents.

Responded effectively to customers requesting to close their accounts, determine reason for dis-satisfaction and offer possible alternatives.

EDUCATION

El Modena High School High School Diploma Orange, CA

COMPUTER SKILLS

Microsoft Word, Excel, Publisher, Microsoft Outlook, Adobe Acrobat, Camedia Master, Gold Vision Teller, Gold Vision Gateway, CIM, Laser Pro, Visual Fox Pro In-House Loan Program, CLIS, Image Now, Metavante, Calyx Point 7.0.

References: Upon Request