Business Development, Public Affairs, Government Relations, Marketing
Resume:
Theresa Rodriguez
Houston, TX 77019
**************@*****.***
WORK HISTORY
Business Development/Marketing
• Develop strategic plans for growing business, and increasing Arup’s visibility and recognition in Houston Region and Texas
• Maintain and strengthen client relationships and cultivate new relationships with industry and community leaders, and elected officials
• Identify strategic relationships for building business partnerships
• Provide outreach and representation on behalf of Arup at industry and community meetings and events
• Identify opportunities for pursuing engineering work in the transportation, buildings, and energy sectors, and building Arup Texas project portfolio
• Develop and manage marketing collateral and company portfolio for promoting firm and personnel capabilities
• Provide market research
• Prepare and draft proposal submissions, including assembly of marketing components and assigning tasks to team members
• Monitor and report compliance of project partnering with small business and disadvantaged business enterprises, and evaluate future opportunities to engage SBE/DBE firms
• Office coordination for Arup’s internal national and global initiatives
• Event planning
4/03-6/11 Greater Houston Partnership (GHP), Public Policy Division
(2007-2011) Manager, Transportation and Infrastructure Department
(2006-2007) Coordinator, Transportation and Infrastructure Department
(2003-2006) Program Assistant, Education, Quality of Life and Transportation Departments
• Supervised activities of GHP’s Transportation and Infrastructure program
• Managed nine transportation policy committees with membership over 300
• Communicated transportation and infrastructure issues-related expertise to GHP leadership and members
• Tracked and identified proposed legislation impacting transportation policy at local, state and federal levels
• Presented policy analysis on transportation and infrastructure issues
• Secured member participation by providing pertinent information and creating opportunities for active input
• Provided extensive community outreach to educate the general public in the ten-county region on transportation and infrastructure issues
• Drafted testimony and talking points for GHP president, committee chairs, and leadership
• Established and maintained strategic external relationships and collaborations with key stakeholders, businesses, governmental entities, transportation agencies, and community organizations
• Coordinated committee meetings, major events, and advocacy delegation trips
• Developed, planned and executed successful and distinctive major events which exceeded revenue and attendance goals
• Interfaced with Partnership Board Members, high-level executives, political, business and community leaders
• Developed and managed departmental and event budgets
• Winner of Partnership Teamwork Award
2/09-10/11 Restoration Hardware
Sales Associate (part-time)
• Provided exceptional customer service and follow-up to ensure client satisfaction and develop repeat clientele at high-end home furnishings store
• Maintained extensive product and procedural knowledge to educate clients regarding company products, quality and processes
• Promoted company brand and philosophy
• Provided merchandising assistance to merchandising and management team 11/04-8/06 L’Occitane en Provence
Sales Associate (part-time)
• Provided exceptional customer service and follow-up to ensure client satisfaction and develop repeat clientele at high-end boutique
• Maintained extensive product and procedural knowledge to educate clients regarding company products, quality and processes
• Provided product demonstrations
• Promoted company brand and philosophy
• Provided merchandising assistance to merchandising and management team 5/00-10/02 Lanier Worldwide, Field Administrative Coordinator
• Assistant to District Manager and sales team
• Interfaced with clients, providing customer service, information, and issue resolution
• Administered applicant paperwork, testing and follow-up
• Processed equipment sales orders
• Scheduled equipment delivery
• Maintained equipment inventory
• Created and maintained sales spreadsheets and reports
• Administrative Person of the Quarter- Fiscal Year 2000, 1st Quarter 10/98-9/99 National Processing Company, Administrative Assistant to Vice President
• Negotiated approval of merchant credit card processing agreements
• Acted as liaison between managers, national sales representatives and corporate office
• Resolved merchant disputes, maintained favorable client relations
• Maintained sales and employee databases
6/97-6/98 Photoworld/Media Sources, Office Clerk
• Answered phones, assisted customers, processed mail orders
• Assisted president in special projects
• Managed office in president’s absence through effective delegation and team leadership
• Trained new employees
10/94-6/97 Continental Airlines, General Sales Agent
• Provided customer service and assisted customers in planning travel itineraries
• Booked and sold airline reservations
• 1996 Perfect Attendance Award
• Elite Fleet Honoree
• 1997 Domestic Sales Superstar
EDUCATION
2005-Current Houston Community College
1999 Client/Server Technology Certification, Baylor University 1993-1994 University of Texas at Austin, Psychology COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Outlook
Adobe CreatePDF, InDesign CS6
PROFESSIONAL ENGAGEMENT/PARTICIPATION
Current Board of Directors, Transportation Advocacy Group (TAG) Houston 2015 Fellow, Leadership Houston Class XXXIII
2012 Graduate, METRO Transit Academy
COMMUNITY ENGAGEMENT
Current Volunteer, Barrio Dogs, Inc.
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