Henry A. Montes
***************@*******.***
Las Vegas NV 89121
Objective: Looking for the greatest opportunity to work as a leader for a reputed company.
Skills:
Ability to supervise the performance of assigned personnel.
Good communication and writing skills.
Able to analyze situations accurately.
Ability to help with staff development activities.
Able to meet timelines and schedules.
Ability to implement, develop and conduct new faculty courses.
Able to work independently or under pressure.
Responsible for other duties as assigned.
Computer Skills:
Proficient with,
MS Outlook, MS Word, MS Excel, Power Point, LMS.*Opera, HotSos, Internet.
Work experience:
*The Service Companies- 01/15- Present
*SLS Las Vegas- 04/14-07/14- Pre-opening process.
The Bellagio (5 diamond/4Star Hotel) 05/12 to 03/14
Executive Housekeeper
Ensured all team members follow hotel policies and procedures.
Attended management meetings.
Developed teams and its members.
Evaluated records to forecast department personnel requirements, and to prepare budget.
Organized and directed departmental training programs, resolves personnel problems, hires new employees, and evaluates employee’s performance and working relationship.
The Venetian/The Palazzo (5 diamond/4Star Hotel) 08/06 – 05/12
Housekeeping Floor Manager/Tower/Operation Manager
Ensured all team members follow hotel policies and procedures.
Handle all responsibilities that include following and updating reports, inspecting a specific amount of suites on the daily basis, opening and closing the shift,etc.
Manage assigned floors on the daily basis.
Attended management meetings.
Developed teams and its members
Handle all responsibilities in the absence of the Assistant Director & Director.
Managed the remodel project for The Venetian Hotel as well as the Opening for The Palazzo Hotel.
The Holiday Inn Hotel (Chapel Hill NC) 2005-2005
Executive Housekeeper
Ensured all team members follow hotel policies and procedures.
Handle all responsibilities that include following and updating reports, inspecting the quality of the rooms, etc.
Attended management meetings.
Developed teams and its members.
Maintained records and prepared periodic activity and personnel reports for review by higher management.
Evaluated records to forecast department personnel requirements, and to prepare budget.
The Chocolate Swan/ The Burger Bar Restaurants Las Vegas 2004-2005
Restaurant Manager (F&B).
Front & Back-of-House operations
Budgeting & cost controls
Team building, training and supervision
Safety, sanitation and quality control
Vendor and inventory management.
Guest Service excellence
Organized and directed departmental training programs, resolves personnel problems, hires new employees, and evaluates employee’s performance and working relationship.
Sofitel Hotel Los Angeles 1999-2004
Laundry Attendant/Houseperson/Housekeeping Supervisor/Security officer/Gift Shop attendant.
Ensured all team members follow hotel policies and procedures.
Attend to management meetings.
Developed teams and its members.
Directed housekeeping program to ensure clean, orderly, and attractive conditions of establishment.
Maintained records and prepared periodic activity and personnel reports for review by higher management.
Evaluated records to forecast department personnel requirements (scheduling), and to prepare budget.
Organized and directed departmental training programs, resolves personnel problems, hires new employees, and evaluates employee’s performance and working relationship.
Education:
High School Diploma -Fairfax High School Los Angeles CA
Salary Expectations: Open.
References: Upon request