Mitchell Samuelson

* **** ****** ***

Greenville, SC 29611

803-***-****

acqqve@r.postjobfree.com

Awards: Mercedes-Benz "People Behind the Star" gold level recipient for over a decade

Experience:

Paradise Home Improvements Greenville, SC

Marketing Representative 2/2015 to 6/2015

Consistent top performer of marketing team

Canvas neighborhoods to set up future appointments for homeowners with factory reps

Develop interest in company products such as windows, siding, and gutter guards

Dick Dyer & Associates Columbia, SC

Service Advisor 9/2004 to 12/2013

Led entire dealership with almost $1,000,000 in annual sales.

Responsible for department repeatedly receiving manufacturer's highest customer satisfaction awards

Supervised and coordinated repairs and/or service requirements of clients' Mercedes-Benz automobiles

Consistently provided excellent customer service to Mercedes-Benz clients.

Resolved complaints and answered questions of customers regarding services, repairs and procedures

Supervised up to ten employees & achieved significant improvements in their productivity

Trained and instructed new service department employees

Communicated with other departments and management to resolve problems and expedite work

Mercedes-Benz of Athens Athens, GA

Service Manager 06/1999 to 08/2004

Managed up to 12 employees and maintained manufacturer's gold level recognition status

Doubled shop productivity in first 2 years

Successfully administered dealer warranty self compliance program to near perfect audit

Administered and scheduled all department technical & retail training programs

Education: Augusta College Augusta, GA

English Major 1988-1992

Georgia Southern College Statesboro, GA

Business Administration 1987-1989

Hephzibah High School Hephzibah, GA

Diploma 1987

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