EMMANUEL ODOH

*****Empanada Dr

Houston, TX *****

832-***-****

acqqna@r.postjobfree.com

PRODUCTION LINE WORKER

Assembly line worker with 2 years of experience in large manufacturing plants. Proven strengths in quickly learning new processes, technologies and machinery, as evidenced by recent transition from automotive assembly line work to the production of sophisticated, energy-efficient components for household appliances.

KEY SKILLS

Assembly Line Operations

Production Line Efficiency

Machinery Assembly

Basic Equipment Repairs

Safety Standards

Quality Controls

Precision Component Assembly

Environmental Standards

Blueprint Interpretation

EXPERIENCE & SPECIALIZED TRAINING

YAMACO. (Manufacturer of household appliances), Ikeja, Lagos, Nigeria.

Line Worker

Assemble mechanical units of household appliances such as dishwashers and refrigerators. Adhere to company and government standards for heightened energy efficiency as well as safety, quality and environmental compliance.

Selected Accomplishments:

Worked on line that achieved 100% of quality goals while exceeding production targets by 125%.

Assisted in the launch of new line of high energy-efficiency appliances and met goals outlined by the Department of Energy as part of the American Recovery and Reinvestment Act.

Demonstrated accuracy in the assembly of units/components requiring adept soldering skills.

Excelled in interpreting detailed blueprints, aligning units using jigs and fixtures, and inspecting completed components to ensure conformance to specifications.

Completed intensive, six-week training program (7/2012 to 8/2012) following shutdown of former employer’s automotive assembly plant. Mastered new assembly line trade, resulting in immediate hire by current employer (YAMACO Manufacturing Inc.).

Selected Accomplishments:

Earned one of the best attendance records in the plant throughout tenure and consistent high marks for meeting quality and productivity goals.

Served on plant safety team that enacted training/awareness programs reducing accidents and workers’ compensation claims to a ten-year low.

Praised for commitment to continuous improvement, predicting assembly problems and suggesting solutions that proved so successful they were adopted throughout the plant.

EDUCATION

Early Height College, Ikeja, Lagos, Nigeria.

High School Diploma, 2012.

Houston Community College

Associate Degree

ADDITIONAL CAPABILITIES

•Basic Computer skills with Ms Word/Ms Excel

• Able to read and write instructions and follow directions

• Excellent ability to lift up to 75lbs

• Exceptional physical dexterity

• Good communication skills

• Experience with RF scanner

CAREER ACHIEVEMENTS

● Implemented a systematic procedure to assemble product containers and crates

● Promoted from general laborer to warehouse worker within three months of joining at the former position

WORK EXPERIENCE

Yamaco, Lagos Nigeria March 2012 – March 2014

Warehouse Worker

• Received, stored and distributed goods

• Loaded and unloaded shipments

• Performed goods receipts and goods issues

• Coordinated material transfers

• Prepared receiving reports and other paperwork

• Packed and unpacked orders as and when instructed

• Measured, cut and spooled wire materials

• Verified quantities and items being shipped

• Made deliveries when required

Customer Service Experience

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in and consumer affairs divisions.

Key Accomplishments:

•Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).

•Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees.

•Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, politeness.

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