Ahmed Alexis Rosas

Panama City, Panama

Phone: 507-********

Email: acqqjk@r.postjobfree.com

OBJECTIVE

Creative, motivated and highly detail oriented IT professional with 10+ years of experience in the field looking for a management position.

PROFESSIONAL EXPERIENCE

2012 – Present L’Oreal Panama Regional IT Manager

Project Manager for L’Oreal Argentina (SAP Implementation for the Central American Region)

Regional IT administrative duties.

Planning and Implementation of new tech projects for the region.

Supervise the operation and management of IT resources, guarantee excellent service level for the key users.

Define performance key indicators and preventive and/or corrective usage to plan guidelines.

Development of technology policies and documentation for the region.

Planning and administration of IT Annual Budget for Panama and the central America Region

Security and network accelerator implementation for each country of region based on Riverbed and Palo Alto technology.

Setup of data center network redundancy & network architecture with V LAN definition according company norms.

Regional Disaster recovery plan according RPO and RTO definition, with successfully implementation using replication technology between different countries

Data center improvement using Hyper V Technology. 2004 2012 LG Electronics IT Assistant Manager

Regional IT general administrative duties.

Planning and administration of IT Annual Budget for Panama and the central America Region

Support to regional ERP for Sales, Service and HR modules.

Supervise the operation and management of the IT resources, guarantee excellent service level for all users.

Participation in the development of systems for transaction based data bases (Sybase PowerBuilder, GERP, and EDW) 2002 2004

Support of server installation and application backing for the data base (SQL, ORACLE) 1999 2002

Manage exploitation events (diagnosis, intervention, alerts)

Monitor systems to ensure availability to all system users and operate necessary maintenance after analyzing Equipment performance.

1998 – 1999 Mapisa S.A. (International airport, Panamá) Chief Information Officer

Implementation and Integration of new ERP for the administrative and Point of Sale (POS).

Validate new software and monitor their implementation: schedule and carry out software version changes

IT Annual Budget Coordination and new equipment purchase 1996 – 1998 DIRECTV Panamá. Senior Network Specialist

Administration and Management of the technology department, network management, security and backups.

Maintenance of routers and web equipment

Participation in the Lotus Note and Access applications development.

Provide recommendations to management on system upgrades, vendor products and system enhancements EDUCATION

2004 Engineer Degree, Informatics (Columbus University) COURSES AND SEMINARS

2013 IT Regional Administration (Paris, France)

2010 Enterprise Data Warehouse (Seoul, Korea)

2004 Global Infra system (Seoul, Korea)

2004 Six Sigma Green Belt (e Academy, Six Sigma)

2000 Power Builder (Panama, Cybernetica)

2000 Oracle/Operador (Panama, Solusoft)

1997 AS/400 Operator (Panama, GBM)

1997 Lotus Note (Panama, GBM)

KNOWLEDGE AND COMPETENCIES

Microsoft Operating Systems, Citrix, SQL, Oracle, Lotus, Power Builder. Cisco Switch, Routers, firewall, Networks and protocols. SKILLS & EXPERTISE

Proficiency to read and interpret documentation related to the Information Technology field and Hardware handling and operation. +10 Years

Security and Quality Policies. +10 Years

Project Definition and Management. +10 Years

Strong Goal Oriented.

Team leadership development. + 5Years

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