Sales Customer Service

Danielle Bacelic

* ******* **** *. *********, NY 11731 Home 631-***-**** Cell: 631-***-**** acqqj7@r.postjobfree.com

Profile

A Dynamic Business Development Expert, Sales Manager, Data Manager and Account Management Executive with over 16 years of proven business development and strategic partner experience. Exceptional track record of driving revenue growth and expansion goals in a startup high growth environment. Expert in capturing market share, (through direct efforts and strategic partnerships), solid relationship builder, business developer, negotiator and sales strategist. Results oriented and enthusiastic producer and leader with excellent hunting, networking, customer service and client retention skills.

Experience

Director, Luxury and Financial Direct Sales, WealthEngine

Present

Source and sell complex data, analytics, SaaS and media services to enterprise retail clients focusing on C-level presentations to big box retail, luxury and top tier financial

Sourcing of strategic verticals including, big box, travel, hospitality, aviation and financial industries focusing on C-level presentations

Utilize strategic challenger approach to secure enterprise retail and financial accounts focusing on SaaS and data driven solutions

Cultivate and solidify relationship driven opportunities focusing on exceeding $1.3 million dollar annual quota

Responsible for all contract negotiation and renewal opportunities consulting with C-level executives conducting presentations in a boardroom setting

Director, Sales and Business Development (Luxury and Financial vertical), Borro

2013-2015

Hunt, cold call and network, small, medium and large accounts to capture new strategic business partners in the financial arena, focusing on seeking out strategic partnership development and maximizing profitability

Cultivate and foster solid referral relationships with C-Level executives creating a “broker base” of producing partners to increase bottom line profit including Wealth Managers, ABL’s, Family Offices, Luxury Industry, Financial Advisors, Auto dealers/Brokers and Factoring

Identify and organize all trade show activity focusing increasing brand exposure and maximizing ROI

Total budget and P&L responsibility

Source, manage, motivate and train inside and outside sales teams.

Total account ownership from inception to maximizing revenue and growth

Exceed all goals and expectations in a fast paced start up environment

Through extensive market research, identify growth opportunities and potential market share focusing on ROI, including implementing call programs, marketing materials and white paper creation

Director, Sales, Renaissance

2006 to 2013

Provide consistent, outstanding client service and training to retail accounts

Strategically manage, develop and exponentially grow New York region from a zero base profitability to an overall rating of #1 nationally

Responsible for attaining $1.8 Million in new revenue annually

Cold call medium and national (big box), retail businesses in order to generate revenue and new opportunities including hotels, restaurants, big box retailers, small and medium merchants and ecommerce web sites

Identify and manage multiple Broker/Re-seller middle market and enterprise accounts and negotiate all contract terms and conditions

Retain, manage and grow existing and newly acquired retail accounts with an 90% retention rate (in a highly competitive arena)

Recruit, train, motivate and retain sales force of 6 retail account reps to grow business

Execute in depth market research analyzing market trends and conditions and

International Luxury Property Agent and Tourism, 2001 to 2006

Successfully built brand recognition and managed entire foreign property rental

Established strong relationships with agency and key executive decision makers in a highly competitive international arena

Developed and executed business initiatives that drive client growth and enhance bottom-line profits

Recruit, train, motivate and manage off shore sales staff

Purchased land and properties and managed long and short term accommodations for tourism enhancing bottom line profits

National Director of Strategic Partnerships, Bankrate.com, 1999 to 2001

Directly responsible for building new Business opportunities through the development of strategic partners and new business development, ranking #1 nationally

Created additional revenue opportunity by selling proprietary raw data directly to media and publishers

Cold call CEO and CFO level executives in top financial firms to generate interest in new business opportunities through co-branding and direct data distribution

Directly responsible for organizational re-structuring driving profitability from a $.12 per share to a $44.00 stock price

Efficiently managed remote based outside sales team

Proposed and implemented highly effective changes to business policy to ensure bottom line profit

Director of Business Development, Newsalert.com, 1998 to 1999

Top performer 1998-1999 building $740,000 in new revenue

Managed and developed East coast territory from a zero base of profitability, focusing on selling licensed data from a variety of sources directly to C-level executives in boardroom presentations

Initiated and structured rules of engagement to enhance efficiency for outside sales team

Substantially increased sales revenue in a highly competitive arena.

Train and motivate management and staff

Business Development Manager, Marketguide.com, 1996 to 1998

Top ranked producer building over $650,000 in new revenue annually

Developed new profit vertical through restructuring of business model

Successfully source, negotiate and sell licensing of bundled financial reports, stock analysis and customized raw data feeds to C-level executives

Negotiate all contracts with top level management and law departments of potential clients protecting proprietary data while maximizing profitability

Represent company at conferences and trade shows

Lead meetings and client presentations in boardroom setting

Education Long Island University, CW Post, Greenvale, NY

Languages Fluent in English and Croatian

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