Summary
Recently completed SAP Human Capital Management course in Kaisa Academy and is seeking a SAP consultant position to further my knowledge in the SAP industry. With education background in Human Resource and Organizational. Previous work experience includes 6 years of HR specializing in expatriate relocation management in both client HR (IBM) and supplier/provider (Asian Tigers and K2 Corporate Mobility) side. Has extensive exposure dealing with high-touch executives, clients, project moves. Have a vast knowledge of different human resource process (payroll, compensation and benefits, allowance tracking, monitoring, expense, travel, exception, cost estimate), benefits and entitlements (health care plan, house hold goods, immigration, tax, destination service providers).
Non-SAP related work experience:
Experienced working in a Human Resource Environment.
Experienced in handling in meeting clients and executives in project setting/expectations.
Exposure/Experienced in Human Resource related functions
Non-SAP Employment History
K2 Corporate Moving
Account Manager June 2013 to December 2013
Responsibilities:
Relocate assignees and families to different regions by using multiple vendors.
Serves as an escalation point for all parties to resolve issues, provides solutions and suggests contingency plans to all parties.
Reports to Client HR on a weekly basis on progress, costs and exceptions.
Asian Tigers
Senior Relocation Consultant June 2012 to April 2013
Responsibilities:
Administers policy counseling to transferees for a specific account.
Able to help create and deliver program for the organization to save cost by offering different options or packages.
Managed to negotiate and create a pricing grid for specific client cost.
Provides feedback, report and updates to all parties involve on timely manner to create an up to date tracking.
Guides HR and transferee in specific areas of relocation, immigration, work permit, timing, shipping, customs, taxation, claims and insurance.
Santa Fe
Account Manager November 2011 to May 2012
Responsibilities:
Managed to analyze and improve the KPI/SLA's for the team.
Coordinates to team members and various suppliers for services and pricing.
Ensures issues raised both by corporate client and families are resolved.
IBM Global Services
Senior Relocation Consultant April 2007 to November 2011
Responsibilities:
• Generates monthly reporting and auditing as requested by the business
• Successfully relocated the former IBM ASEAN General Manager and his VPs
• Writes and updates majority of the account’s flowcharts and desktop procedures
• Proposed and implemented a coaching and mentoring program for career development specially designed to fit the competencies of the relocation department
• Proposed and tested an inventory tool for professional development assessment for the relocation department
TECHNICAL PLATFORMS / SKILLS
ERP Packages : SAP ECC6.0
Office Packages: MS Word, MS Excel, MS Powerpoint, MS Outlook, LotusNotes
EDUCATIONAL BACKGROUND:
Certificate of Attendance (SAP HCM Management and Administration) from Kaisa Consulting- 2014
Certification of Attendance in Human Resources from University of California Los Angeles - 2006
AB Behavioral Science Maj. in Organization Development from De La Salle University - 2003
RELEVANT TRAININGS ATTENDED
SAP HCM Management and Administration, Kaisa Consulting, June 2014 (completed)