Customer Service Sales

Kip Hopkins

Delray Beach, Florida *****

Cell: 954-***-****

acqpvi@r.postjobfree.com

Achievement-oriented Management Professional

Energetic, results-oriented self-starter with over 11 years' experience in management, sales and customer service. Possess proficiency in organization, written and oral communication, listening, and interpersonal relationship skills. Self-directed sales professional who takes pride in maintaining the highest ethical standards at all times. Inspire loyalty, team commitment, workforce diversity, quality performance, and compliance with organizational directives.

Career Accomplishments

Turned around underachieving retail facility, implementing changes that resulted in goal achievement for the 1st time in 6 months.

Maintained responsibility for more than $400,000 in products, effectively managing inventories.

Increased business accounts by 20% over previous year

Qualification Highlights

Possess broad knowledge base in sales, account development, team leadership, and staff training.

Build and mentor cohesive units, through effective motivation and professional development.

Develop and administer educational processes designed to provide extensive information to both team members and prospective clients.

Remain knowledgeable of and in compliance with all applicable government regulations.

Represent company in sales endeavors and maintain responsibility for large inventories, enforcing all loss control activities.

Organize sales strategies, generated leads, and provide customer service and client consultation.

Schedule and coordinated the daily activities of sales personnel, provided personnel development training, and performed employee evaluations.

Professional Experience

Jiffy Lube, Fort Lauderdale, FL. 2011 to 2014

Store Manager

Jiffy Lube, Boca Raton, FL. 2010 to 2011

Store Manager

Shoreline Flooring Supplies, West Palm Beach 2003 to 2008

Store Manager

U.S. Army 1987 to 1995

15E, 16T

Community Involvement

Boy Scouts of America Delray Beach, FL. 2009 to Present

Den Leader, Photographer

Plan learning curriculum and activities for advancement. Help plan weekend camping trips to include location, meals, supplies and activities. Photograph kids while doing different activities and games for a video presentation.

Delray Beach Little League Delray Beach, Fl. 2014 to Present

Assistant Coach

Help players with different functions from catching, hitting, throwing to improve their over all performance. We focus on team building and sportsmanship.

Education and Vocational Skills

Fork Lift Certified 2003

National Registry of Emergency Medical Technicians, Orlando, FL. 2001

License

E.M.T.

Valencia Community College, Orlando, FL. 2001

Certificate

Emergency Medical Technician

Valencia Community College, Orlando, FL. 2000

Certificate

Basic Life Support, Health Care Provider

Oviedo High, Oviedo, FL. 1984

H.S.

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