Ken Hilde

**** **** ***. *., ********, MN *****

701-***-**** acqpmy@r.postjobfree.com

PROFESSIONAL SKILLS

EFFICIENT, DETAIL-ORIENTED AUTOMOTIVE MANAGEMENT PROFESSIONAL with more than 20 years combined experience as an automotive technician and manager. Loyal employee that works well leading a team as well as independently in all weather conditions. Experience owning an automotive parts business and managing all aspects of the business finances, customer service, and day-to-day operations including profit-loss statements and collections. Confident with suggesting improvements and solving problems, yet open to constructive criticism and collective solutions to drive success.

Experience with MS Office (Outlook, Word, Excel). Clean driving record and history of safety and driver’s license in good standing.

●Clear, concise customer service-oriented communicator

●Expert automotive technician

●Mathematically inclined

●Solid time management skills

●Proactive at finding mistakes and making corrections

PROFESSIONAL EXPERIENCE

Owner, Snap-On Tools

April 2013 – Present

Moorhead, Minnesota

●Grew the company from 0 to 140 customers in 18 months

●Serve as the account manager, handled all purchasing, shipping and receiving, accounting, and collections

●Deliver Snap-on Tool orders within 80 mile radius

●Offer accommodating, top-notch customer service and build customer trust with accountability and professional account management

Automotive Technician, Gateway Fargo

2001 – 2013

Fargo, North Dakota

●Repaired and maintained vehicles as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards

●Diagnosed vehicle malfunctions and performed repairs

●Examined vehicle to determine if additional safety or service work was required

●Nissan Master 5-Fields Certified

●ASE Certified

●Honda Certified

Automotive Technician, Russ Honda Nissan

2000 – 2001

Fargo, North Dakota

●Repaired and maintained vehicles as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards

●Diagnosed vehicle malfunctions and performed repairs

●Examined vehicle to determine if additional safety or service work was required

●Russ Honda Nissan went out of business

Automotive Technician, Rod’s Amoco

1991 – 2000

Fargo, North Dakota

●Served as Evening Assistant Manager

●Repaired and maintained vehicles as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards

●Diagnosed vehicle malfunctions and performed repairs

●Examined vehicle to determine if additional safety or service work was required

EDUCATION

Minnesota State Community and Technical College, Moorhead

Moorhead, Minnesota

Automotive Technician, AAS Degree

(1991)

REFERENCES

Excellent references available upon request.

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