Customer Service Manager, Dog Handler, Kennel Manager

Curtis A. Hicks

* *********** **** *******, ** **470 203-***-**** acqpef@r.postjobfree.com

OBJECTIVE:

To obtain a full-time position at your company, utilizing my knowledge and experience to become a productive team member and fulfill my passion of working with dogs.

SUMMARY OF QUALIFICATIONS:

Managing a kennel and dog handling experience; feeding, cleaning, general maintenance, walking, and training

Working well with my hands, mechanically inclined, hardworking, quick learner with reliable transportation and open availability; highly motivated for employment

Developing extensive customer service experience including face-to-face customer contact, phone and web communication skills, problem-solving techniques and working with a wide variety of customers

Recruiting staff for high traffic car care center

Maintaining a strong work ethic including ability to work flexible hours and shifts; frequently managing 60+ hours per week on the job

Implementing team work and leadership skills as well as confidence in working both in a team environment and independently

Working well under pressure, meeting deadlines, successfully dealing with difficult customers, meeting and exceeding goals

PROFESSIONAL EXPERIENCE:

Full-Time Customer Service & Parts Technician/ Sales/ Cashier

BMW, Watertown, CT (March 2014 to Present)

Full-Time Salary Lube Manager/ Customer Service/ Sales/ Staffing/ Scheduling/ Cashier

Danbury Car Care, LLC, Danbury, CT (May 2013 to January 2014)

Deliver Driver/ Customer Service Associate

Premier Rental Purchase, Naugatuck, CT (January 2012 to June 2013)

Self Employed Snow Removal, Naugatuck, CT (December 2011 to February 2012)

K9 Handler/Trainer

A & A Detection, Riviera Beach, FL (July 2011 to December 2011)

Live-In Kennel Assistant Manager

International K9 College, Palm Beach Gardens, FL (July 2011 to December 2011)

Lube Technician/ Customer Service/ Cashier

Platinum Car Wash & Oil Change, Prospect, CT (April 2007 to June 2011)

Lube Technician/ Customer Service/ Cashier/ Lower Bay

ProLube, New Britain, CT (June 2010 to June 2011)

Factory Machine Operator/ Temporary to Hire Position

ECC (Electric Cable Compounds), Naugatuck, CT (March 2010 to June 2010)

RELAVANT EXPERIENCE:

Extensive dog training and handling experience; Transferrable skills include: patience, mediating, intuitiveness and capability to evaluate needs of clientele, conscientious of both verbal and non-verbal cues and communication techniques

Proficient with oil change industry; car care, lube specialist, mechanic experience

EDUCATION:

High School Diploma

Naugatuck High School - Naugatuck, CT

K9 Handling Certification

International K9 College, Palm Beach Gardens, FL Graduated October 2011

*References are available upon request

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