Lynn M. Diaz

***** ****** ****

Wesley Chapel, FL 33543

757-***-****

acqp3p@r.postjobfree.com

Objective

A challenging and rewarding position that would enable growth and responsibility, utilize my computer skills to include Microsoft Word and Excel, heavy client relationship, ability to work independently and superior work ethics

Experience

5/11 - 12/14 Reliant Title & Escrow Virginia Beach, VA

Sort Daily Mail, approve invoices for payment

Sign all Escrow Checks

Approve Outgoing Wire Transfers

Handle Customer Complaints

Interview and Hiring of new employees

Update Policies and Procedures as necessary

Receive new orders from Lenders and Realtors and opened files in SoftPro

Process Purchase and Refinance files to include: Ordering payoffs, Insurance, Termite, HOA Packets, Surveys

Review Title Binders and worked with clients to clear title issues

Prepare Pre-Lims for Lenders

Coordinate Closing Packages in a timely fashion

Process Seller Side Only files and delivered original documents to Buyer side for closing

Manage Outlook calendar for closings

Supervise 3 Processors

Sit at closing table with clients for closings as needed

4/03 - 2/09 Shaffer Title & Escrow Virginia Beach, VA

Central Processing Supervisor

Received new orders from Lenders and Realtors and opened files in SoftPro

Processed Purchase and Refinance files to include: Ordering payoffs, Insurance, Termite, HOA Packets, Surveys

Reviewed Title Binders and worked with Branch Managers and clients to clear title issues

Prepared Pre-Lims for Lenders

Coordinated Closing Packages for Branches in a timely fashion

Processed Seller Side Only files and delivered original documents to Buyer side for closing

Managed Outlook calendar for closings

Supervised 6 Processors

Prepared daily status reports

Sit at closing table with clients for closings as needed

3/03 - 4/03 Temple Mortgage Virginia Beach, VA

Mortgage Processor

Prepared new lender packages for review

Worked with broker on clearing lender requirements

3/99 - 12/02 UBS PaineWebber Fishkill, NY

Client Service Associate

Directly responsible for assisting in the maintenance of client accounts and assets

Diversified experience training support staff

Proven skill and ability addressing client inquiries and resolving concerns

Comprehensive background interfacing with clients, brokers and security dealers

Demonstrated ability and skill preparing daily, monthly and annual reports

3/90 - 3/99 Alex. Brown Fishkill, NY

Duties same as above - company was purchased by UBS PaineWebber

5/84 - 3/90 Fleet Bank Newburgh, NY

Administrative Assistant

Supervised the Municipal Relations Department, which included competitive bidding on CD’s, Repurchase Agreements and Municipal Notes

Handle customer investments, coordinate SWEEP/Overnight Investment Programs

Assisted with all incoming and outgoing Fed wire transfers

6/82 - 5/84 Electronic Control Services New Windsor, NY

Executive Secretary to the President

Primary duties consisted to typing, filing, shorthand and receptionist.

Assisted the Bookkeeper with A/P, A/R and Payroll

9/81 - 6/82 I.B.M. Fishkill, NY

Co-Op Secretary

Assisted secretarial pool with phones, typing, filing and scheduling appointments.

Education

1982 Graduated Valley Central High School Montgomery, NY

Volunteer Experience

NYS Emergency Medical Technician from 1983 to 2002

References Available Upon Request

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