**** ****** ***** **, ***** Springs, GA ***** 678-***-**** acqp37@r.postjobfree.com

Ricky R. Poole

Objective

To obtain a position that utilizes my customer service and finance skill sets, as well gives me more experience in and understanding of the financial industry

Experience

Dec 2013 – Present SunTrust Banks Roswell, GA

Teller Coordinator

Supervise teller line and performs complex teller transactions

Perform operational functions such as approving transactions, cash control, internal controls, and enforce operational procedures and risk management policies

Identify referral opportunities, monitor the achievement of service and sales goals, and coach and

develop the teller line

Custodian of bank vault, teller cash dispenser, and consignment items

Oct 2013 – Dec 2013 SunTrust Banks Roswell, GA

Client Service Specialist II

Develop new and expand existing client relationships by managing the branch lobby and providing assistance based on the needs of the branch

Fill in on the teller line as needed by processing transactions and uncovering client needs

Fill in for the platform team by assisting with opening accounts and servicing client needs

Jul 2012 – Oct 2013 JPMorgan Chase Alpharetta, GA Atlanta, GA

Teller

Process teller transactions and referred business to sales team

Custodian of bank vault, teller cash dispenser (TCD), and teller cash recycler (TCR); trained tellers to use electronic banking kiosk (EBK)

Assisted in opening of new build branch

Education

Accounting Major, Business Fundamentals Emphasis

February 2015-present University Of Phoenix

Psychology Major, Justice Studies Minor

June 2009 – May 2012 Georgia Southern University Statesboro, GA

Psychology Major, Justice Studies Minor

Aug 2005 – May 2009 Treutlen High School Soperton, GA

Honors: College Preparatory with Distinction

References

References are available on request.

Contact this candidate