MARY BETH SANDERS-JONES, RN, CCM, COHN-S

**** ******** ****** 269-***-**** Home

Schoolcraft, MI 49087 269-***-**** Cell

EXECUTIVE SUMMARY

A results driven, outcomes focused leader with experience in the Human Resource and Healthcare industries; specialized in organizational effectiveness for occupational health, case and total absence management. Expertise in strategic planning, program design, change management, process improvement, project management, and leading high performing teams. Skilled in oral and written communications, training, mentoring, and coaching. An adept, dynamic leader who develops a positive, inclusive, customer-focused environment, through building effective relationships with internal and external customers.

AREAS OF EXPERTISE

STRATEGY AND PROGRAM DESIGN

Designed strategy for total absence management for 3000+ employees at world’s largest pharmaceutical manufacturing facility. Successfully executed internal disability case management program, resulting in a reduction in Short-Term Disability (STD) program costs.

Designed and implemented transitional return to work program to promote safe return to work for employees on work restrictions. Program led to a 15% decrease in disability durations, contributed to a reduction in total injury rate, and was adopted as best practice for all U.S. locations.

Developed & executed strategy to reduce employee health risk by successfully implementing pre-work screen program for a national network of 40 Distribution Centers.

Designed long-term total absence strategy for a Fortune 500 company.

Led a cross functional team to develop a Global Epidemic Response Plan for a Fortune 500 company.

PROCESS IMPROVEMENT

Developed & implemented methodology for identifying and recording essential job functions for US employees for the world’s leading producer of breakfast cereal. This tool has led to consistent decreases in lost work time and improvement in process for providing accommodations under the ADA.

Designed and implemented program for managing work related incidents for Sales and Distribution Center employees nationwide, which resulted in $600,000 decrease in claims costs within first 6 months of program implementation.

Developed electronic process for tracking non-occupational work restrictions, reducing organizational risk, and providing consistency in managing workplace restrictions.

Completed project thesis (LEAN type project) on monthly random drug screen performance, improving compliance rate from 60% to 95% within a six month time period,

Implemented internal auditing tool measuring case management decisions on STD claim durations, resulting in improvement in case manager performance, from a “C” score to an “A” score.

OPERATIONS MANAGEMENT

Developed marketing strategy promoting health and wellness events, resulting in increased employee participation rate on annual health questionnaire 58%, to 79%.

Initiated RFP and led implementation for global duty of care vendor.

Developed customer service survey measuring success of wellness physicals, consistently achieving greater than 95% responses in “exceeds expectations” range.

Planned and managed renovation of occupational health services space, resulting in improved physical appearance and utilization of space for targeted health promotions.

Led implementation of tobacco free workplace initiative, exceeding timeframe for implementation; resulting in a tobacco free campus.

Developed process for managing worker’s comp. claims for 3 manufacturing sites, resulting in consistency of claims management and improved customer relations.

Developed and delivered numerous presentations and training to new hires and existing staff for the purposes of educating, training, interpreting data and legislation, and to influence decision making.

Day to day case management of Medicaid clients while simultaneously supervising other case managers to facilitate the appropriate delivery of benefits and healthcare information to this member population.

GROUP FACILITATION AND TRAINING

Appointed by Pfizer Health Leadership Team as Inaugural Lead for the Pfizer Case Management Network; completed all objectives within defined timeframes.

Appointed to Corporate Disability Management Team for world’s largest pharmaceutical manufacturer

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GROUP FACILITATION AND TRAINING ( CONTINUED)

Appointed to Executive Safety Teams for Sales & Distribution for Fortune 500 company

Coordinate and execute annual conference for US based Wellness, Incident Management & Productivity Teams

Collaborated with The Work Loss Data Institute to facilitate case management training on disability duration guidelines that resulted in improved consistency in management of (STD) claims.

Led a diverse group of case managers to develop recommendations for benchmarking standards and implementation of standards, resulting in reduced duration and improved documentation on STD claims.

CAREER HISTORY

KELLOGG COMPANY, Battle Creek, Michigan 2010-Present

Leading producer of breakfast cereals. Acquired Pringles from P & G in May, 2012 to become the #2 producer of savory snacks worldwide. Acquired Keebler Company in 2001.

Manager, Wellness & Incident Management 2010 – 2012

Promoted to Manager, Productivity, Wellness & Incident Management 2013

PFIZER GLOBAL MANUFACTURING, Kalamazoo, Michigan 2004-2010

World's largest research-based bio-medical pharmaceutical manufacturer. Acquired Pharmacia in 2003, which acquired Upjohn in 2000, and merged with Monsanto and Searle in 2000.

Manager/Co-site Lead, Global Occupational Health and Wellness (GOHW)

BRONSON HEALTHCARE SYSTEM, Kalamazoo, Michigan 1989-2004

Flagship hospital for Bronson Health Care Group, a major non-for-profit, provider in Southwest Michigan.

Supervisor/Senior Case Manager - Health Plans ((PHP & IBA) (2002-2004)

Staff Case Manager - Health Plans (PHP & IBA) (1997-2002)

Staff Nurse, Cardiac Unit (1996-1997)

Senior Benefits Specialist, Human Resources (1991-1995)

Benefits Specialist, Human Resources (1989-1991)

EDUCATION, LICENSES AND CERTIFICATIONS

BA, Spring Arbor University, Spring Arbor, Michigan 2008

Management and Organizational Development, Summa Cum Laude

Bronson Methodist Hospital School of Nursing, Kalamazoo, Michigan 1996

Registered Nurse Diploma

AAOHN Certified Occupational Health Nurse-Specialist (COHN-S) 2010

The Commission for Case Manager Certification, Certified Case Manager (CCM) 2001

Totally Coached, Inc., Certified Health and Wellness Coach 2004

ACHIEVEMENTS AND AWARDS

Recommended by Pfizer HR leaders to attend Simmons Women’s Leadership Conference, 2008.

Appointed to 2-year term as Lead for the Pfizer Disability Case Manager Network, 2006.

Recipient of Pfizer PGM Site Year End Award for Excellent Customer Focus, 2004.

Recipient of the Hazel Latondress Excellence in Professional Nursing Award, 2002.

Recipient of the Rosalie Clauert Lloyd Nursing Scholarship, 1993.

CIVIC AND PROFESSIONAL AFFILIATIONS

Member, Case Management Society of America

Volunteer for Girls on the Run (an event focused on improving self esteem in young girls)

Volunteer, Kalamazoo Gospel Mission

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