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Customer Service Assistant

Location:
San Francisco, CA
Posted:
July 10, 2015

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Resume:

**** ******* *****, *** ****, CA ***** 408-***-**** acqop1@r.postjobfree.com

WORK EXPERIENCE

Deloitte & Touche, LLP San Jose, CA

Audit Assistant January 2015-Present

Responsible for performance of substantive auditing procedures to assess reasonability of accounting policies and procedures for companies mainly in the tech industry such as Roku and Simply Hired

Worked directly with clients at all levels in accounting, finance, sales and customer service

Managed the preparation and review of all parts of the audit of internal controls over financial reporting, including preparation and review of process of walkthrough documentation, and tests of controls for AICPA audits

Helped with the S-1 filings of a semi-conductor company undergoing IPO

Established a strong working knowledge of US GAAP and Technical Guidance used in documenting the different accounts tested

Used analytical reasoning skills to identify and escalate key audit issues, then worked directly with senior managers and partners to plan and carry out steps to resolve issues identified

Specialized in revenue recognition accounting issues as well as AP, AR and OPEX

Consistently perform management related tasks at and above present level, including preparation and management of budgets, mentoring and training of staff, and independent interactions with top level management at clients and within Deloitte

Highly proficient in MS Word, Excel, PowerPoint, Outlook, Visio and Deloitte & Touche firm software including budgeting and time tracking software as well as the primary assurance implementation tool

Detail oriented and consistently able to meet deadlines

Consistently reviewed by managers and partners as exceeding expectations

Senior Student Fundraiser January – April 2013

University of California, Davis, CA

Raised over $10,000 soliciting gifts

Developed interpersonal and communication skills by maintaining a positive relationship with alumni, parents, and friends of UC Davis

Worked with a computerized telemarketing system and multiple screens

Assistant Manager April 2011– September 2012

Monterey Shell Petroleum, San Jose, CA

Slashed management cost by 7% by negotiating pricing and fees, while ensuring quality and standards

Analyzed sales reports to forecast, budget, and identify carwash trends during summer and winter seasons

Conducted payroll for employees, monthly reports, and annual reports

Composed a spreadsheet allowing president to analyze data effortlessly

EDUCATION

Santa Clara University, Santa Clara, CA September 2014

Certificate of Advanced Accounting Proficiency (Summer CAAP) - Eligible to sit for CPA exam GPA: 3.2

University of California, Davis, Davis, CA June 2014

Bachelors of Science in Managerial Economics - Minor in Communication Studies

SKILLS

Software: Microsoft Office, R, Eclipse, X-trans

Trilingual in English, Punjabi, and Hindi

PERSONAL & VOLUNTARY ACTIVITIES

Assistant Chief of Operations August 2010 – June 2012 Sikh Temple USA, San Jose, CA

Successfully organize events creating cohesion between staff members and parishioners

Coordinate board meetings regarding future development

Establish and maintain relationships with other churches, Sikh organizations, and religious people

Take minutes during the chapter, board, and annual meetings

Cabin Leader February 2011 Walden West Science Camp, Cupertino, CA

Supervised 5th and 6th graders ensuring safer recreation and adventure activities

Prepped meals and camp activities (Serviced the community for 120 hours)



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