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Medical Management

Houston, Texas, United States
October 18, 2016

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Sonya Smith

**** ****** ** *******, ** *****



Professional Summary

Organized Medical Clerk who impeccably handles clerical and administrative tasks in a fast-paced work environment. Exceptional interpersonal skills, work-flow prioritization and computer skills. Specialize in health information technology and maintaining patient files in accordance with state and federal requirements. Schedule frequency labs on lab requisitions.

Core Qualifications

Excellent clerical and administrative skills

Medical record management

Supply management


Superior written and verbal communication

Time management

Inventory control


January 2010 - June 2015 Medical Center Laboratories Medical Clerk, Data Entry Rep, Scheduler, Client Service Rep

Managed all clerical tasks in lab department, including answering phones, processing mail, preparing summaries and directing information flow.

Coordinated department inventory by requisitioning, receiving, tracking and maintaining supplies.

Processed files and paperwork for about 3,000 lab patients each year.

Trained 30 medical clerks throughout the hospital on using new medical record system.

Maintained knowledge of all current requirements governing confidentiality and use of electronic medical records for department.

Participated in hospital's quality improvement team, ultimately helping to direct the improvement of more than 30 processes.

Answered phones, greeted patients and scheduled appointments.

Verified insurance coverage and collected co-payments.

Sorted and distributed department mail, lab results and other paperwork.

Maintained and updated more than 7,000 patient files.

Ran more than 300 weekly reports on patient visit types and other relevant data.


2004 Barbara Jordan High School for Careers

20014-2015 Kaplan University (online) Business Administration

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