Manager Sales

Anthony Ford

Successful Manager

Cortland, NY

*******@*****.*** - 718-***-****

Highly successful manager looking for challenging and exciting opportunity. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

General Manager

TMX Finance - Austin, TX - March 2014 to April 2015 Customer Support Supervisor

Time Warner Cable - Austin, TX - December 2012 to January 2014 As a Support Supervisor I provide excellent service supporting via chat and telephone. My duties include managing a team of 20-44 individuals, tracking many different performance-based metrics. Retail Store Manager

Moorehead Communications Inc & Verizon Wireless - Buffalo, NY - March 2010 to November 2012 Directly supervised sales staff of up to twelve in a retail establishment: duties included, but were not limited to; management functions such as purchasing, budgeting, accounting, and personnel work; in addition to supervisory duties. Was number one in sales amongst 1900+ employees in country for 3 out of 23 months. Wireless Technician Supervisor

Flextronic Inc, & Verizon Wireless - Syracuse, NY - April 2006 to December 2009 Served as a cellular phone repair technician in the number one location in central New York. Lead the central New York area technicians in sales for all but one month. I received many accommodations while working as a subcontractor for Verizon Wireless. The most notable of which was my merit-based pay increase being the highest anyone had ever received. Customer Relations Management

Computer Services Specialist

Spent time after pursuing and getting two degrees. Office/Property Manager

Reality Realty - Bronx, NY - January 2002 to April 2006 Bronx, NY

Managed all inter-office personnel in a casual environment. Staff sized ranged from four employees to twelve. Duties included, but were not limited to; filing, fielding phone calls, data entry, appointment scheduling, application pre-approval, cold-calling with survey questions & supervised company's information storage systems.

Managed the day-to-day operations of multiple dwelling units. Including, but not limited to; dispatching maintenance, collection of rent, and fielding of general complaints. EDUCATION

BA in Business Management

University of Phoenix - Austin, TX

2010 to 2014

Associate in Professional Communication

SUNY-Onondaga Community College - Syracuse, NY

January 2007 to January 2010

Associate in Business Administration

SUNY-OCC - Syracuse, NY

2007 to 2010

SKILLS

Inventory Management, P& L Analysis, Budget Analysis ADDITIONAL INFORMATION

SKILLS

MS Word Expert

MS Excel Expert

WordPerfect Expert

LANGUAGES

Spanish Beginners

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