Quality Inspector,Supervisor, Customer Service

Angela M. Jones

**** ***** *****, ******, **** 45405

Home: 937-***-**** Cell: 937-***-****

E-mail: *************@*****.***

Summary

I am seeking a challenging position where I can utilize my knowledge, skills and experiences, while providing quality service to the company in which I work.

Skill Assessment

Excellent communication skills

Excellent organization and problem solving skills

Ability to work under pressure

Strong leadership skills

Excellent oral communication skills; communicating one-on-one with employees, coworkers and all levels of management in day-to-day operations and operational meetings.

Professional Experience

Quality Inspection August 2014- Current

Dayton, Ohio

APS Materials

Inspection of Bio- Medical Implants

Matching Specifications to Blueprint

Process Router to Shipping and Receiving

HVAC BUILDER September 2010- March 2014

Dayton, Ohio

Dayton Phoenix Group

Building Industrial, Commercial units for Trains.

Certification in Brazing Copper plumbing together/

Building fan Motors.

Wiring the Unit to specification on the Blue Print.

Testing Unit for in station Quality Building

PRODUCTION ASSEMBLER

Miamisburg, Ohio April 2010 – May 2012

Kurz Kasch

Soldering leads to PC Boards for contracted Parts for BEHR Manufacturing.

Operating Plastic Injection Molding Machine

PRODUCTION SUPERVISOR September 2001 – 2008

Moraine, OH

General Motors In Moraine, Ohio

Managed 42 employees in general assembly with three shift operation, and multiple job and pay levels.

Monitored temporary employees 30, 60, 90 performance review and objectives

Coach, counsel and discipline employees

Enforced company policy and procedures

Managed hourly payroll via electronic Time Keeping Systems.

Demonstrated ability to build relationships with support personnel within internal and external departments.

Lead Scrap Team in reducing cost in various departments by $18K

Resolve customer service issues and address complaints.

Identified root cause analysis with the 5 WHY(s) and implemented a Continuous Improvement Process.

Monitored work schedule to minimize unne.cessary overtime and control budget

Enforced SPQRC&E (Safety, People, Quality, Responsiveness, Cost, and Environment) plant wide.

Assigned tasks and followed-up on associate work results.

Familiar with 5(s) process in Lean Manufacturing

PRODUCTION ASSEMBLER

Moraine,Ohio

General Motors 1996 – 2001

Assembled material into automated system to build trucks

Team member in modular work group

Education and Certifications

HVAC Certification, Dayton, Ohio

Ron West Barber College,Dayton, Ohio

Miami Valley Career Technology Center, Dayton, Ohio

Software and Memberships

Windows XP, MS Word, Excel, Outlook, and Lotus Notes

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