CRYSTAL HARRIS

919-***-**** Cell

919-***-**** Home

**** ****** **** **.

Oxford, NC 27565

acqnqu@r.postjobfree.com

Education

****-**** **** ****** *******

Experience

October 2012 Present Pharmacy Customer Service Rep.

Xerox 145 Technology Ln Henderson NC

Gather information, research inquires and resolve customer calls.

Communicate appropriate options for resolution in a timely manner.

Inform customers about services available and assess customer needs.

Provide help and guidance to other customer representatives.

Answer phones and respond to customer requests.

Identify, research, and resolve customer issues using the computer system.

Follow-up on customer inquiries not immediately resolved.

Complete call logs and reports.

Transfer customer calls to appropriate staff.

July 2011- January 2012 Assembler

Revlon 310 Willamsboro rd. Oxford, NC

Responsible for the assembly of components to build a finished product.

Safely maintain efficiencies per standard while ensuring quality requirements are met.

Maintain safety, GMP, and housekeeping to Revlon standards.

Follow all company policies as outlined on the Revlon Employee Guide.

Be aware of line efficiencies and quality standards.

Use care in handling components and finished goods to reduce scrap.

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