DR. SMITA LODHE

CENTREHEAD

CONSULTANT PHYSIOTHERAPIST

MULLIGUN THERAPIST

OBESITY CONSULTANT

DIETICIAN & NUTRITIONEST

FITNESS TRAINER

CAREER OBJECTIVE:

Looking to secure a position in the health industry where I can bring immediate and strategic value to your company/hospital and develop current skill set further.

EDUCATIONS:

Bachelor of Physiotherapy

Nasik University of Health Sciences, 2009

Mulligun Therapist

Capri Institude of Manual Therapy,2009

Dietician & Nutritionest

Tulip International, 2012

Fitness Trainer

Tulip International, 2012

PROFESTIONAL EXPERIENCE:

Total number of Experience:-3.5 yrs

CURRENT APPOINTMENTS

Chikittsa (Pvt.Limited)

Consultant Physiotherapist(Dombivali)

Since Feb 2015

Centre Head & Consultant Doctor ( Mulund Branch)

Dr.Mondot Shape-U Health & Beauty Clinic

Since Feb 2014 to till Dec 2014.

PREVIOUS APPOINTMENTS:

Dr.Manjiri’s Insta-sculpt(MNS Clinics Pvt-Ltd-Thane Branch)

Medical Advisor

Snice oct 2012-oct 2013

Dr.Mestri’s Health & Glow(Fitness,Beauty & Wellness-Vashi Branch)

Medical Advisor + Centre Manager

Since April 2012-August 2012

Dr.Manjiri’s Insta-Sculpt (MNS Clinics Pvt Ltd-Vashi Branch)

Medical Advisor + Centre Manager

Since October 2010-March 2012

Criti-care ICCU Multispeciality Hospital & Trauma centre (I.C.U. Physiotherapist-Airoli)

Since Febuary 2010 –November 2012

Asha Hospital(Oncall Physiotherapist-Airoli)

Since Febuary 2010-November 2012

ROLES & RESPONSIBILITIES:

As a Centre Head-

Responsible for Overall Centre operations, Turnover Targets of the centre,Team management, Service standards of the centre and overall customer feedback.

Revenue generation

a.Making sales pitch to clients

b.Maintaining high conversion rates at the centre from enquiries to signing up for program.

c.Giving on job tips to team on making conversions

Local level business development

d.Identifying opportunities for business development in the centre vicinity

e.Execution of local level business development activities

Centre administration

f.Maintaining inventories

g.Scheduling work for centre staff

h.Ensuring upkeep of machinery and infrastructure

People Management

i.Employee motivation programme execution

j.Assessment of team

k.Identification of development needs

MIS

l.Maintain accounts

m.Track and monitor sales / client progress

n.Track call out/ recovery/ conversion

o.Track effectiveness of BD / marketing input

p.Performance rating of inch/weight loss

q.Tracking and monitoring of centre costs

Service Quality

r.Ensuring upkeep of the centre hygiene standards

s.Ensuring adherence to service standards by all staff members at centre.

AS A MEDICAL ADVISOR

Taking Consultations of new patients for Body,Face& Hair Treatments.

Design the programmes for them.

Having experience in performing all facial procedures like peels, laser treatments, mesotherapy, radio frequency, lipolysis, endotuck.

Ensure that the reports required are mailed on time. Analyzing the reports with respect to results obtained and the desired targets of the clients.

Discuss the reports with the dieticians and focus on achieving the client’s goals.

Set revenue targets for the month and achieve sales target through enquiry sales and in-house rebooking.

Also work to keep the clients motivated and come in regularly.

Maintained records at the Center (Daily Record Register, Client Monitoring Register, Appointment Planner& Software)

Handle all client complaints & settle them judiciously.

Ensured adequate informative and educational material is put up and is available in the center in form of charts, posters, and handouts.

Send timely documentation and software entries to head office.

Imbibing soft skills to the complete team and seeing to its implementation.

Counseling Clients who are unable to get Inch loss & weight loss and motivate them.

Planning sessions for clients with different conditions like hypothyroidism, PCOD, Migraine, Hypertension, Kidney Disease, Cancer, Ulcers, Diabetes Mellitus, Piles, Infertility etc.

Giving new ideas and concepts to display the results in the centers to attract the clients.

AS A DOCTOR-

Highlights-

Taking Consultations of new patients for Body, Face& Hair Treatments.

Design the programmes for them.

Having experience in performing all facial procedures like peels, laser treatments, mesotherapy, radio frequency, lipolysis, endotuck.

Discuss the reports with the dieticians and focus on achieving the client’s goals.

Ensured adequate informative and educational material is put up and is available in the center in form of charts, posters, and handouts.

Counseling Clients who are unable to get Inch loss & weight loss and motivate them.

Planning sessions for clients with different conditions like hypothyroidism, PCOD, Migraine, Hypertension, Kidney Disease, Cancer, Ulcers, Diabetes Mellitus, Piles, Infertility etc.

Ensure that the reports required are mailed on time. Analyzing the reports with respect to results obtained and the desired targets of the clients.

Giving new ideas and concepts to display the results in the centers to attract the clients.

AS A SOCIAL WORKER-

Presented seminar on Awareness & Importance of Physiotherapy on Multiple Scelrosis at Khargher in Jan 2013.

INTERNSHIP DETAILS:

Krishna Collage of Physiotherapy,Karad (Duration: 4 months)

Assisted doctors, Treating the patients with orthopaedic,neurological,occupational conditions

Nanavati Hospital, Villeparle (Duration:2 months )

Treating the patients with Critical conditions, orthopaedic, neurological & occupational conditions and made excellent patient relationships.

KEY SKILLS & ACHIEVEMENTS:

People management

Proven ability to connect with patients and make successful doctor-patient relationships

Team handling

Sales management

Building patient’s trust in the respective centres/hospitals so that they continue their treatment in the centre and refer other patients also

Marketing skills

SKILLS ACQUIRED:

Good team leadership

Organizational and supervisory skills

Customer/patient care and people skills

Able to manage work under pressure and work in a flexible working environment.

Marketing and Sales

SOFTWARE PROFICIENCY:

Operating systems

Windows 98, 2000, XP, Microsoft outlook, MS Office

ACHIEVEMENTS:

Highest score-Fitness management course

Second price- Women’s Inter-College Chess Competition

Class representative- in School, Junior college and Degree College

ANCHORING- in Annual Day Programme of Degree College

CONFERENCE ATTENDED:

Participated in state level of Physiotherapy Conference

Participated in First World Congress on Manual Therapy Conference

WORKSHOP ATTENDED:

Mulligan Workshop :

Conducted by Capri Institute of Manual Therapy at Dr D.Y. Patil Medical College of Pune by DR.Deepak Kumar, Accredited Mulligan’s Concept during 27th Sept to 1st Oct 2009 and 20th oct 2009 to 22nd oct 2009.

PERSONAL INFORMATION:

Marital Status

:

Single

Sex

:

Female

Languages Known

:

English, Hindi and Marathi (Mother Tongue)

Hobbies

:

Listening Music, Travelling, Dancing and Reading

Address

:

Airoli

I hereby declare that all the statements made above are true and correct to the best of my knowledge and belief.

Your’sTruely,

( Dr. Smita Suryakant Lodhe.)

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