Medical Administrative Assistant

Mikela Hooker

Cell 510-***-**** E-mail: ********@*****.***

OBJECTIVE:

KEY STRENGTHS:

ADMINISTRATIVE

SKILLS:

EDUCATION:

WORK EXPERIENCE:

Seeking a Medical Administrative Support position, joining a team providing quality care for our community.

Positive attitude, hard worker, organized, task-oriented; Punctual, responsible team player, very reliable and dependable and can remain calm in stressful and challenging situations. Successfully completed the Medical Assisting Program at Merritt College May 2015; Certificate of Completion – Biotechnology July 2013; Certificate of Massage Therapy and current CPR/BLS certified.

Excellent customer services

Efficient in operating multi-line telephone systems

Scheduling and Managing appointments

Completing and submitting insurance claims

Creating and updating patient electronic and paper records/charts

Managing incoming & outgoing mail

Preparing correspondence between provider and patient

Medical terminology

Excellent manual inventory & control management skills

Computer skills: Evolve, MS Word, Office, Basic Excel, Power Point

Autoclave and room sterilization

Clinical/Administrative Medical Assistant Certificate May 2015

Merritt College, Oakland, CA

Biotechnology Technician Certificate July 2013

Regional Technical Training Center, Oakland, CA

Massage Therapy Certificate June 2007

Emeryville, CA

Program Director May 2014-Present

University Bartending School, Berkeley, CA.

Duties & responsibilities: Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff and students, implement a professional development program to address student experience and skill gaps, work with staff to develop objective performance measurements, ensure consistent, high-quality evaluation and goal setting for all employees and students, recruit, hire, and oversee training and orientation of all staff members

Assistant Manager November 2010 to June 2014

Kensington Service Station, Kensington, CA.

Duties & responsibilities: Open & close service station, managed overall daily operations, balance register/ daily close-outs, trained new employees, order and receive products/ inventory management.

Front Office Receptionist March 2006 to June 2007

National Holistic Institute, Emeryville, CA.

Duties & responsibilities: Operate front office, greeting & welcoming clients,

Register, and maintain client’s files, answer multi line phone systems, schedule and follow up with clients, and provide clients with health information.

Assistant Bookkeeper January 2003 to June 2006

E.D. Morris Roofing Co., Richmond, CA.

Duties & responsibilities: Administrative support for all client/customer records,

Accounts payable & receivable, and processing payroll.

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