Customer Service Administrative Assistant

Shaniya Dawkins

**** ******** ****

Jacksonville Fl, 32211

Email: acqnil@r.postjobfree.com

Objective: A dedicated and patient focused Medical/Dental/Administrative Assistant

with challenging, responsible, career oriented and proven expertise in acute care, staff

development and family advocacy. I have exceptional ability to multitask with a

comprehensive knowledge people person and extensive experience in a progressive

organization I need to work successfully in both Medical and Business field.

Education: • Anthem Institute, NYC 06/2010 03/2011 Certification Completed

• Bryant&Stratton College, Syracuse NY 09/2005 4/2007 Associate Degree

in Administrative Assistant

• St. Jago High School, Jamaica W.I. 09/1999 06/2004 High School Diploma

Skills: • Medical Terminology • Patient Preparation • Vital Signs/Triage

• Laboratory Procedures • Waived Testing • Specimen

Collection • Phlebotomy • Centrifuge • Med/Surg

Asepsis • Autoclaving • EKG • CPR

Certified • OSHA/HIPPA Compliance • Medical Manager

• Microsoft Office • Filing Alpha/Numeric • Telephone

Procedures

Experience:

South Shore Hyundai Receptionist 05/04/2015 present

• Assist customers with any question they have

• collect payments

•schedule appointments

Uhaul Truck Rental and Storage 01/2014 04/2015

• Reservation Manager

• Customer Service Representative

• Assist customers with their rentals and contracts

• Schedule Reservations

• Receiving and dispatching rental equipments

West Care Medical Internal Medicine 03/2011 07/2012

• Recording patients Vital Signs

• Phlebotomy, EKG, Urinalysis

• Scheduling appointments

• Answering telephone

Dental Assistant 01/2008 09/2010

• Assist patient with their needs

• Recording patients Vital Signs

•Take and developing X Rays

•Assist at the chair side with the dentist

Bryant & Stratton College 11/2005 10/2006

• Administrative Assistant(Work Study)

• Customer Service

• Keep accurate administrative records

• Assisted with e mails, answer phone, filed and retrieved records

United Parcel Service 11/2006 12/2007

• Delivery Person

• Delivered mail to assigned location

• Acted as a navigator to driver on assigned delivery route

Contact this candidate