Customer Service Representative
Resume:
Resume of Cheryl Barnette
Pittsburgh, PA 15206
Email address: acqnaq@r.postjobfree.com
EQT Scanner Jul 7, 2014 to Dec 23, 2014
Scanning abstract land titles (TIF) and memorandum (PDF) into system database Docusphere.
BNY Mellon Data Entry Clerk Feb. 3, 2014 to Mar. 23, 2014
Duties Scanning documents into EDM software database for Accounts Receivable analyses.
PHEAA Loan Counselor Nov. 12, 2013 to Jan. 20, 2014
Duties: Counseling borrowers/students/endorsers on repayment options regarding their federal student loan debt.
IRS Customer Service Representative Jan. 29, 2013 to Apr. 15, 2013
Duties: As a Customer Service Representative, calls were answered regarding taxpayers’ Adjusted Gross Income and Personal Identification Numbers; also answered calls as a Default Screener where calls are being transferred to the appropriate department within the Internal Revenue Service.
Key Floral Floral technician Jun 1, 2010 to Feb. 18, 2011
Temporary position arranging floral display; caring for plants, flowers and the taking of a bi-weekly inventory of products.
Marshalls Retail associate Oct. 2007 to June 2008
Temporary position at retail chain store performing cash register duties and dressing room duties, while ensuring accurate count of items.
YMCA Receptionist Nov. 2005 to June 2006
Temporary position answering phones and transferring calls to appropriate staff members; light typing.
Bouchard & Kleinman Legal secretary Nov. 2003 to Oct. 2004
Temporary position as legal secretary performing duties of a legal nature; filing, typing, scheduling, docketing, attorney billing, etc.
State House Word processing operator Jan. 2002 to Nov. 2003
Temporary position as word processing operator revising amendments to bills.
CW&B Legal secretary Sep. 2000 to Jun. 2001
Temporary position as legal secretary.
Raimo & Murphy Legal secretary Sep. 1999 to Sep. 2000
Nixon & Peabody Legal secretary/floater July 1995 to August 1999
Temporary position performing secretarial duties of a legal nature; filling in for vacationing and absent secretaries; part time receptionist duties; scanning, filing, faxing, copying.
Lockheed Word Processor/Data Entry January 1983 to June 1995
Working for the Department of Defense as Word Processor Operator and performing data entry duties.
Special Skills: Typing speed well over 100 wpm; data entry keystroke average over 28,000 per hour, advanced writing skills; punctuation, grammar and spelling aptitude; also a contributor for Ambiance magazine and Evolving Beauty & Elegance online magazine; writer/contributor for Examiner.com in the Manchester, NH region; contributor for Boston’s Best in ACExaminer.com. Proficient in Microsoft Word, Intermediate skills in Excel and PowerPoint.
Received numerous monetary awards and achievements while working at the INTERNAL REVENUE SERVICE Andover Massachusetts. Received the nomination for an Achievement Award while working at Lockheed during 1986 and won the coveted award in 1987.
Education: Paralegal studies in 1990 for 6 months in Manchester, NH; Hesser College – studied in Paralegal Studies from 2005-2007; received from Ashford University Bachelor’s degree in Journalism/English; October 2009 to November 2013.
References: Jodi Seibert, supervisor EQT Corporation 412-***-****
Roger Burlingame, Esquire, supervisor @Cleveland, Waters & Bass (603) 224-761
Cathy Mahon –manager @ Nixon Peabody 603-***-****
Nicholas Wright, Esq. former supervisor @Bouchard, Kleinman & Wright 603-***-****
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