Loan Processor

Giselle D. Navas

*** ********* #*

Oceanside, CA 92054

Cell: 760-***-****

*************@*****.***

Experience in administrative operations demonstrating capacity to provide comprehensive support for executive level staff, manage essential tasks, and general office procedures. Familiar with all aspects of daily business operations including payroll, human resources, customer service, confidential record keeping and numerous administrative functions.

Core Professional Strengths

Quickbooks Staff Training & Development Salesforce

ADP – HRIS System Compliance Procedures Generate Reports

Problem Solving Accounts Payable & Receivable Bilingual: Spanish

Microsoft Word Zenefits – HRIS System Microsoft Excel

Education

University of Phoenix, San Diego, CA

Bachelors of Business Administration, in progress

Professional Experience

Personal Strengths Publishing, Inc., Carlsbad, CA

Staff Accountant, January 2014 – Present

Ensure timely collection of monies due. Process, transmit and run credit card transactions for customer sales and refunds. Daily collection of checks, proper recording and application of cash, management or outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution. Payroll, invoicing, accounts receivable, accounts payable, bank reconciliations and record keeping, maintaining company insurance policies. Assist controller with year end closing including required filings such as 1099’s.

Wildlife Fur Dressing, Inc., Turlock, CA

Office/HR Manager, August 2008 – December 2013

Creation and maintenance of personnel files, background and reference checks, completing documentation such as I-9’s, W4’s and Verification of Employment. Payroll and workers’ compensation report through QuickBooks. Tasks include accounts payable and Accounts receivable, reconciling credit card statements, generating monthly and quarterly reports. Duties include ordering supplies, hazardous chemicals, shipping and taking inventory. Running errands such as bank deposits, purchasing office supplies, dropping off backup and reports to bookkeeper. Answering telephones, customer service, and dealing with any disputes.

Generated safety training to be OSHA compliant. Light marketing: generating letters and postcards to a base of over 500 clients.

Finial Services LLC, Carlsbad, CA

HR Assistant / Office Manager March 2010 – August 5, 2011

Tasks as Office Manager included light accounts payable & receivable, data collection and entry, ordering supplies, payroll, running errands, reconciling credit card statements, planning events for company, and office maintenance. Recruiting included interviewing and placement with agencies. Tasks as HR Assistant included functions within ADP system such as creation and maintenance of personnel files, background and reference checks, and Payroll. Completed documentation such as I-9’s, W4’s and Verification of Employment, onboard and exit forms. Managed benefits administration including supporting enrollments.

Notary Public for the state of California, 2003- 2011

Commission # 1757714

Self-employed to perform notary services, also contracted out to assist at companies to help organize and process loan documents. Such tasks included ordering appraisals, preliminary titles, and organized all initial paperwork to identify further documentation needed from customer. Answered phones, filed paperwork, scheduled appointments for loan officers, and assisted with Spanish translation. Process payroll via Quickbooks and APD, generate reports and spreadsheets with information from payroll programs.

County Bank, Turlock, CA

Mortgage Loan Processor, September 2005- August 2007

Ordered Appraisals, preliminary titles, and organized all initial paperwork to identify further documentation needed from customer. Utilized CalyX-Point and Jack Henry programs. Answered phones, filed paperwork, ordered supplies for department. Scheduled appointments for loan officers, and assisted with Spanish translation. Ran daily and monthly reports, assisted in drafting and elaborating compliance rules for our department and reviewed all files to meet those standards. Collected funds from clients and ensured they were properly deposited into the corresponding account, copied of all money receipts for files, recorded all monetary data into the computer and ran monthly reports for our monetary accounts.

References: available upon request

Contact this candidate