Classification: Confidential

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Senthil Kumar, PMP® acqn2r@r.postjobfree.com +1-612-***-****

SUMMARY:

Over 11+ years of professional IT Experience with Software Quality Assurance, design, verification and process improvement with overall efficiency & Productivity

Seasoned professional with outstanding Project Planning, Executing, Monitoring & Controlling and Resource balancing skills

Experienced with all the phases of STLC with variegated Domain knowledge [Banking, Derivatives & Trading, Securities, Mortgage, Retail Services and Media (TV, Films & Music and Parks)]

Proficient in Estimation, Resource Planning, Knowledge Sharing and QA Environment Setup on VM Server

Highly adept at developing and implementing Test Strategies, Test Plans and Test Methodologies

Implemented Automation QA Env with CI practice using Jenkins integrating with ALM and UFT[QTP]

Experienced in Test Automation tools like UFT/QTP, Load Runner and various Test Management tools

Hands on experience with Project Methodologies like [AGILE (Scrum), V-Model and Waterfall]

Experienced in Impact & Risk Analysis and executed QA practices for Client Server & Web Applications

Formulated and documented detailed Test Suites, recorded test results and provided Test Metrics

Expertise with Bi-Directional Traceability Matrix, Configuration management and Risk Mitigation

Proficient in Functional and Non-Functional Testing [Performance, Security and Usability]

Experienced with Web Services/API Testing, XML Parsing, Database [SQL&PLSQL] and DW/BI Testing

Established Onsite/Offshore model, Worked with team across multiple locations at various time zones

Experienced with Unix - Shell Scripting, Batch Process testing – EOD & Time controlled applications

Handled larger groups of Stakeholders, Multiple vendors with Key milestones and tight deadlines

Training Business Users, defined UAT Requirement’s and prepared UAT Test Suites

Proficient in Planning and Testing of Mobile App’s on iOS & Android Platform

Proficient in working on QA Proposals, POC & T&M/Fixed Bid estimations and SLA’s

Keen Planner and possess broad competence in handling multiple projects

Knowledge in SIX Sigma, Scaled Agile Framework and CMMI Level Process

Flexible and Versatile to any new technologies, environment, project and situations with ease

Ability to effectively coach, develop, retain and hire assets in order to build a successful team

Self-Motivated and Effective communicator with good analytical, technical negotiation and client relationship management skills

Education/Certifications

M.C.A (Master of Computer Applications), India

BSc Computer Science, India

PMP (Project Management Professional) by PMI

ISTQB-Certified Tester Foundation Level from International Software Testing Qualifications Board

SFC - Scrum Fundamental Certified from SCRUMstudy TECHNICAL EXPERTISE:

Domain Knowledge PS-HRMS, Banking, Derivatives & Trading, Retail, Media & Entertainment Test Tools:

Functional/Performance

Test Management

UFT, Quick Test Pro, Load Runner and Jenkins

ALM, Quality Center, JIRA, DevTrack, TCMS, Clear case, Requisite Pro, CharmNT, FogBUGZ, Bugzilla, RALLY and TFS

Mobile Testing Android, iOS, Simulator and Devices SDLC Process Agile - Scrum, V&V Model and Waterfall Project Management MS Project, PPMC, Questus

DB Oracle, SQL Server, MYSQL

PeopleSoft HRMS

Application/Web Server Web Logic, Web Sphere

Development Tools/Scripts SDL TRIDION, Experience Manager, Smart Target, Fred Hopper Classification: Confidential

2

EXPERIENCE

NBC UNIVERSAL, ORLANDO,FL Through Birlasoft Inc.,

QA Manager/ Engineer 10/2013 – Till Date

Responsible for Implementing the QA Process with complete onsite and offshore model

Development of Test Strategies, Test Approaches and Test methods at Programs/Projects level

Acted as a Liaison between Project Manager, Business SME’s and Development team to ensure functional and non-functional requirement covered through Test Strategy/Plan

Responsible for Project Management, Schedule Development, budgeting and cost control

Responsible for overall quality assurance and deliverables (Functional and Non Functional)

Responsible for Implementing Automation testing framework with CI practice

Responsible for Resource Planning, Scheduling, shuffling and Resource levelling

Work with Project and Business Stakeholders in preparing and Coordinating UAT Test Requirement’s

Mentoring Team on effective test design techniques and best practices

Responsible for Test Summary Report and Manager Signoff with Business Users

Adapt Lessons Learned and document Periodically, thus Optimize QA and Business Process Model

Responsible for Weekly and monthly SLA at Project level with various Test Metrics

Publish Monthly QA Dashboard and Presentation with PMO, Program Manager, QA Director and VP Birlasoft India Ltd, Chennai, India

QA Lead Engineer 08/2006 – 09/2013

Development of Test Strategy/Test Plan at Program/Project level

Led Mobile Testing Team, Functional and Data Base Test Team

Responsible for Resource planning, project forecasts, project estimations etc.,

Responsible for Monthly QA Report at Project level with focus on SLA & Metrics

Acted as liaison between management and development team for Requirements and QA

Involved in testing Mobile applications, Data warehouse reporting tools, web application and services

Adopted Root Cause Analysis process for Defect Leakage and Lessons learned documentation

Responsible for Order, Payment Process, batch process testing and Run chart validation with Financial products/projects

Performed Air miles Redemption and Reservation batch process testing through Unix, Server and Data Base validation testing

Coordinating with teams at multiple location in setting up test and UAT environment

Present Milestone status weekly and Monthly to senior management

Responsible for QA Sign off in QA, Staging and Production Environment BeBo Technologies Pvt Ltd [ A subsidiary of QASource Inc. US] Member Quality Engineering 11/2005 – 07/2006

Responsible for Build Deployment and configuration management

Testing Client/Server and Web based products on lynx and windows platform

Installation/un-installation testing, Business Process testing on banking product

Involved in Test Environment setup on Unix and Windows platform for Banking Enterprise products

Performed functional and Non-Functional testing with manual and automation testing tools

Created Product level test plan, Test suites and mentor the team in test execution and reporting

Responsible for Defect Management, Review, Reporting and Metrics GG S/w Pvt ltd, Bangalore, India

Software Test Engineer 04/2004 – 10/2005

Received and interpreted product owner specifications

Created Test Scenarios and Test Cases for new and enhanced functionality

Prepared Test Data, Test Execution and defect reporting

Involved in enhancement of TSL scripts using Win runner Classification: Confidential

3

PROJECT DETAILS:

Project : UOAS

Project Name : Fortune 100 Client

Duration : October 2013 to Till Date

Description:

NBCU is National broadcasting channel, it involved in entertainment, broadcasting and in media business, for which there are numerous application in support, which undergoes time to time technology and service up- gradation. It includes TV, Films & Music’s, Theme Park, Digital Media, and Operation and Technical services. Those are integrated with multiple downstream applications. Applications: Services:

Application Business Engine

1. UO.Com

2. Merchandise Store

3. Denali Ticket Store

4. ETDS

5. Youth Group Sales

6. Meetings and Events

7. Universal Express Pass

8. UTA

eGalaxy

GALAXY

PaymentTech

Responsibilities:

Functioning as Technical Engineer/QA Manager for mid-size team with onsite & offshore model

Requirement, Scope Analysis and Change Management with different stakeholders for testing Scope

QA Project Planning, Executing, Monitoring & Controlling and Closing each phase at Project/Program Level

Development of Test Strategies/Plan, Traceability matrix and Test Suites from medium to larger complex projects

Responsible for Implementing Automation testing framework with CI practice on Agile environment

Responsible for Web Services API Testing [Functional and Performance], XML Parsing and Batch process

[SP, Packages & Functions] validation

Responsible for overall quality deliverables and project management

Mentoring Team on effective test design techniques, best practices and Transforming the QA process from Waterfall to Agile Scrum model

Involved in creating WBS, QA Effort Estimation, Resource Planning, Shuffling and Scheduling

Review/Update Test Suites and Coordinate with various stakeholders for deliverables signoff

Support Business team in preparing and executing the UAT Test suites

Validating the Payment process, Review Test Deliverables and Responsible for Test Summary Report

Responsible for WBT, BBT, Functional, Data Base, System, Integration and Regression Testing

Track overall progress and provide regular status updates to senior management

Performed Risk & Impact Analysis, Problem Solving, Mitigation planning and QA Process streamline

Escalate critical and blocking issues when necessary and drive them to closure

QC ALM Administration, Monthly SLA Presentation, WSR, Test Metrics, Test Deliverables, Process Tracking and Release Management & Sign Off

Releases Worked: K2, UTA, OHP, AOA Migration, USH, UEP, UO Optimization and Galaxy 6.4 Environment : Win7, .Net Framework, SDL TRIDION CMS, WebSphere, Database : Oracle 10g, MySQL

Tools Used : ALM 11.0, UFT, PPMC, JIRA, TFS, Jenkins Project : FPD Syndication

Project Name : Caterpillar Inc.,

Duration : March 2013 to Sep 2013

Description:

Classification: Confidential

4

CAT FPD is the financial arm of Caterpillar Inc., serving the financial needs of its customers across the globe. This product deals with the Capital markets and Accounting division to manage their Syndication contracts. Syndicate Contracts is provided by group of lenders and it’s structured, arranged and administered by one or more commercial or investment banks. The data is extracted through ETL and processed into Teradata with the inputs from Info lease and other vendors. Business Object universe has been developed using Teradata to transform the data into information on business expected report format. Responsibilities:

Requirement Analysis, Effort Estimation and Test Planning

Responsible for QA Project execution and Management

Involved in Resource Planning, Scheduling and Conflict Management

Support Business Team in preparing UAT Test suites

Helped team to Prepare SIT Test suites, mapping documents and verify Job execution

Review and Update the Test suite with Business users/clients for QA baseline

Performed Batch process, Job sequence and DB validation for various extract

Validating of BO Objects at the Universe and data flow to Reports

Performing BBT, Functional, Data Base, System, Integration and Regression Testing

Involved in Toal Gate Review, identifying project risks and have mitigation plan

Test Management for SIT and UAT through HP ALM Quality center

Defect management, WSR, Test Metrics, Test Deliverables, Process Tracking, Release Management and QA Sign Off

Environment : Win7, IBM Data Stage, SAP BO WEBI

Database : Oracle 10g

Tools Used : ALM 11.0 and ETL and BO

Project : DCSS

Project Name : Fortune 100 Client

Duration : January 2012 to February 2013

Systems : FGK, DCS, Title Management, EIDR, Asset Tracker, Light-box. Description:

NBCU is National broadcasting channel, it involved in entertainment, broadcasting and in media business, for which there are numerous application in support, which undergoes time to time technology and service up- gradation. It includes TV, Films & Music’s, Theme Park, Digital Media, and Operation and Technical services. Those are integrated with multiple downstream applications. Applications: Services:

Application Services

1. Title Management

2. EIDR

3. Asset Tracker

4. MADS, Photography

5. Light box,

6. DCS Stream

7. FGK

Marketing and Offers

Title Creation and Registration.

Asset Entry and Maintenance.

Title Shooting and Release Schedule.

Directors and Actors Management.

User Access, Roles and Privileges

TV Schedules, Ticket Purchase & Print.

Responsibilities:

Requirement Analysis, Effort Estimation, Test Planning, Resource Planning and Scheduling

Define Test Strategy, Resource Augmentation and Team Building

Responsible for QA Project Management with Onshore & Offshore model Coordination

Handle Resource Onboarding, Environment access, Knowledge Transfer and Off boarding process

Manage and mentor staff, including skill training and career development

Task allocation to team, Mentoring, Tracking the execution and Test Management

Prepared/Update RTM, Design new Test suites or update the existing test suite based on IAD

Review & update Test Suites with Business & other stakeholders for approval

Performed IPad, Mobile App testing and DB validation for various media application

Verifying the user Authentication and Authorization process for Purchase and Payment system

Validate the data flow to downstream application and email approval process

Prepares / updates the metrics dashboard at the end of a phase or at the completion of project Classification: Confidential

5

Planning, deploying, and managing the testing effort for any given engagement / release

Performing BBT, Functional, Integration, Data Base, System, Compatibility and Regression Testing

Involved in Toal Gate Review, identifying project risks and have mitigation plan

Performed FGK KIOSK System integration testing and Production Implementation at Theme Park

Monthly SLA, WSR, Test Metrics, Test Deliverables, Process Tracking and Release Management & Sign Off Releases Worked: FGK 1.0, Accion iPad 2.0, TM & EIDR, MV 12.0, AT 2.0 and LBX GHA 12.0 Environment : Win XP, Java, JSP, Servlet, Citrix and .Net Framework Database : SQL Server.

Tools Used : Rally, Quality Center 10.0 and ALM 11.0, Project Name : AmFam

Client : Synapse Group, Inc.

Systems : NEWS, MAPS, CAPS, MEWS

Duration : April 2009 to Dec 2011

Description:

Synapse Group Inc., a Times Warner company, is the largest magazine publisher in the US. It provides online support and services to its customer in all their business needs and also it attracts new customer through various channel with the IT application support. The following are the Applications and services as part of business and services to their customers.

Applications: Services:

a. Magcustomerservices

b. IVR

c. NOA, OCS

d. MOMS, CAPS,MAPS

e. CAMS

f. US Airways and SMART

Campaign and Offer setup

Order Entry and Payment Process

Delivery & Billing Inquiry.

Change Account & Address.

Cancel & Retention Process.

CSA & STP Process.

Responsibilities:

Analyze and Understand the Client Requirements and Estimate the Effort

Preparation of Test Plan, RTM, Test Scenarios and Test Data to meet the requirement

Task’s allocation to team, Mentoring, Tracking, Test execution and Test Management

Design new Test Cases or update the existing test suite based on IAD

Performed Batch Process testing in UNIX with Shell Scripting to ensure the entire system life cycle from Campaign Setup, Order Capture, Billing, Fulfillment, Batch cancel and Renewal

Involved in EOM Batch Job Testing with various parameters in UNIX Platform

Performed DB Packages validation testing for IVR Platform Modernization project

Verifying the Request and Response file Template, server Communication and Database Updating from Synapse to other Vendor/Clients with CAPS and MAPS Process

Performing Merchant Processor Testing, CAPS Reconciliation Testing, OCS Testing, NOA Testing, BPT, Data flow and Integrity testing with Databases

Performing BBT, Functional, Integration, Data Base, System, Regression and Compatibility Testing

Involved in identifying project risks and have mitigation plan

Responsible for Team Management, Resource Allocation, Onsite communication, WSR, Test Deliverables, Defects Management and Process tracking Releases Worked: WSS, NEWS, CAPS, MAPS, NOA, OCS, IVR, IRPT and IPM Environment : Win XP, Java, JSP, Servlet, Citrix, ControlM, UNIX Database : Oracle 10g.

Tools Used : Rally, ALM 11.0, Quality Center 9.2, QTP 9.2, Load Runner. Project Name : SGX Prime

Client : Standard Chartered Bank

System : Trade & Settlement.

Duration : Dec 2008 to Mar2009

Classification: Confidential

6

Description:

SGX Prime is a Singapore Exchange mandatory project enabling participants to achieve STP internally as well as with their settlement counterparts. The ProCustody SGX project within SCB allows auto processing of transactions in the Singapore NCS region to per-match between external and internal trades as well as handle transaction files to be sent / received from SGX for Straight through Processing. This new ProCustody SGX system within SCB will leverage the existing NCS platform and provide new satellite application to do the per-matching and UI for user authorization/monitoring of SGX activities. Responsibilities:

Analyze the Impact Analysis Document [IAD] for Trade and Settlement module.

Design/Update the existing test suite, RTM and Prepared Test Data.

Perform comprehensive testing based on Retrofit release.

Involved in STP, EOD Batch Job Testing though ControlM/batch Process in UNIX Shell Scripting.

Interface testing of SWIFT Message processing through ISIS, SCSTAR from iCustody.

Involved in identifying project risks and have a mitigation plan.

Performed retesting based on the release notes provided by the team

Involved in Defect Leakage Analysis from ST to SIT to UAT.

Provided technical support and coordinating Development and Business team for UAT testing.

Update GTM Tracker to share the PHI and Metrics for the day to Day work Progress.

Responsible for WSR, Test Deliverables, Defect tracking and Defects Managements.

Interacted with PWC and All Stake holders on various regions through Video/Audio Conferencing. Environment : Dot Net, Win2K Pro, ControlM, UNIX

Database : SQL server 2009, Sybase.

Tools Used : Quality Center 9.2, QTP 9.2, Clear Case. Project Name : RCS [Regional Custodial System]

Client : Standard Chartered Bank [All 13 Countries] System : Trade & Settlement.

Duration : July 2008 to Mar 2009

Responsibilities:

Design/Update the existing test suite, RTM based on IAD for Trade and Settlement module

Preparation of Test Strategy, Test Plan and Test Data to meet the requirement.

Perform Sanity, Black Box, Functional, SIT and Regression Testing.

Extensively utilized Quality Center in Test Managements and Tracking.

Performing retesting based on the release notes provided by the team

Involved in STP, EOD Batch Job Testing though ControlM Server/batch Process in UNIX.

Interface testing of SWIFT Message processing through ISIS, SCSTAR from iCustody.

Involved in Defect Leakage Analysis, identifying project risks and have a mitigation plan Environment : Power Builder, Win2K Pro, ControlM, Java, JSP, Servlet, UNIX, Database : SQL server 2000, Sybase.

Tools Used : Quality Center 9.2, Clear Case.

Project Name : Phoenix

Client : Bank of Tokyo & Mitsubishi UFJ

Duration : August 2007 to July 2008

Responsibilities:

Preparation of Test Plan, Traceability matrix, Business Scenarios and Run Chart

Setting up the Test Environment and Deploying build into Web sphere

Creating, Reviewing & Executing System and Integration Test Cases in reference to FDS and UCS

Performed Sanity, BBT, Functional, Regression Testing, Compatibility Testing and Usability testing

EOD Process Configuration and Execution as per Run Chart

Data Validation for MTM Entries, Accounting Entries and Amortization Entries.

Validating Test Results and Generating Various Types of Test Metrics and Test Reports

Responsible for Database Backup and Restore Process as a part of EOD Process Testing

Responsible for WSR, Test Deliverables, Process tracking and Defects Management Environment : Win2K Pro, JDK, Web Sphere, JSP, Servlet. Eclipse Database : Oracle 9i.

Classification: Confidential

7

Tools Used : VSS 6.0, Quality Center 9.0

Project Name : eDesk

Client : WMC [Mortgage Corporation] CA, US

Duration : August 2006 to July 2007

Responsibilities:

Involved in Test Plan and UCS Preparation

Creating and Executing System and Integration Test Cases following 6σ Process Standards

Performing Smoke, BBT, Functional, Regression Testing, Compatibility Testing and Usability testing

Performed Functional and Regression testing using QTP

Test management using Quality Centre

SPOC for Onsite QA Head with responsibilities includes WSR, Test Deliverables and Process tracking and Defects Management

Environment : VB.NET, C#.net, VB6.0, ASP, SQL Server 2000, VSS 6.0. Database : SQL Server 2000, Oracle 9i

Tools Used : Test Director 8.0, QTP 8.2

Project Name : Smart Roles™ 2.7

Client : Bridge stream Inc. Now ORACLE Corp

Duration : November 2005 to July 2006

Responsibilities:

Understand the Product FRS and Visio Design spec, identify the Functional Scenarios

Prepared Test Plan for different Components on clients roll-out

Involved in setting up Test Bed, Build Deployment and Test Preparation

Product based Functional, Web services and Regression testing using QEngine

Performed Black Box testing on PeopleSoft HRMS Tool

Involved in User Authentication and Authorization testing through SSO [Single Sign ON]

Defects Reported and Tracked through Defect Tracking System [DevTrack]

Involved in setting up the environment for Customized Online Help Support

Extensively worked in releases for RBS and Goldman Sachs Environment : Win2K3, Win XP, Linux, JDK, Web logic, Web Sphere, Apache, JSP, Servlet. DB & Tools : Oracle 9i, QEngine, DevTrack, WinCVS and Eclipse. Project Name : SMTS

Client : NWE Paints Ltd.,

Duration : March 2005 to October 2005

Responsibilities:

Requirement Analysis and Prepared Test Scenarios, Test Cases using BBT

Performed Integration, Functional and System Testing

Performing Regression testing through Win Runner

Performed Black Box Testing by executing the test cases

Bugs found in the system were acknowledged through CharmNT tool

Involved in the weekly status update meetings with the Manager and project leader Project Name : Integrated Solution

Client : Ashok Leyland India,

Duration : April 2004 to February 2005

Responsibilities:

Understanding the client requirements and Functionality

Prepared and documented the test cases using Black Box Techniques

Performed Functional, System, Integration and Regression testing

Responsible for Defect reporting and tracking till closer using FogBUGZ

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