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Customer Service Administrative Assistant

Location:
Asheville, NC
Posted:
July 09, 2015

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Resume:

Mary K. Remington Sprenger

acqn2h@r.postjobfree.com

*** *** **** ***** • Boiling Springs, South Carolina 29316 • Telephone: 864-***-**** STRENGTHS Dependable, Self-Starter, Efficient, Follows Through, Non-Smoker EXPERIENCE

MARRIOTT HOTELS, Greenville & Spartanburg, South Carolina 11/03 to February 3rd, 2015 Concierge

In charge of all aspects of hotel public relations which include, but not limited, catering to elite members. Serves as Dining Room Hostess.

ADVANTICA, Spartanburg, South Carolina 2000 to 2002 Administrative Assistant

Handles all administrative functions to include compiling and updating employees employment files, assisting employees with benefit packages and filing out necessary forms while providing information on various insurance packages. Manages confidential correspondence, schedule meetings and provides timely overflow support to various departments. Responsible for answering telephones and directing calls to proper personnel. Handles all other administrative functions as required. TIETEX INDUSTRIES, Spartanburg, South Carolina 1999 to 2000 Export Specialist

Responsible for coordinating document preparation and shipping details for exports of textile piece goods worldwide, with destinations including Australia, Hong Kong, Finland, Africa, Greece, India, Canada, Trinidad, Mexico, Chile and Brazil. Accurately prepared all paperwork including NAFTA required documents, utilizing the UNZ software system. Interface with brokers, plan personnel and inspection companies to insure that all necessary requirements are met timely and in sync. Duties also included insuring appropriate levels of office supplies are maintained and ordered same as necessary. SYNTHETIC INDUSTRIES, Spartanburg, South Carolina 1998 to 1999 Customer Service

Responsible for customer satisfaction. Worked with buyers, took order over the telephone, wrote up orders, entered into company computer program, maintained files and typed quotes for buyers and salesmen. Created and worked extensively with spread sheets in Excel and Word programs. Company Closed. ADVANTICA, Spartanburg, South Carolina 1997 to 1998 Human Resources Assistant, 1998

Responsible for verifying employment eligibility for hourly employees in all Denny's restaurants in United States. Performed social security checks and approved all rehires.

Administrative Assistant, January 1998 to March 1998 Worked in Tax Form Department, updating addresses on W2 forms for entire corporation, including Denny's, Quincy's, Hardee's, Coco's, Carrow's and EPL.

Administrative Assistant, October 1997 to January 1998 Answered telephone and helped employees with benefit packages in Group Benefits Department. Provided assistance on how to fill out various forms and information describing the different insurance packages and group health insurance. ADIDAS AMERICA, Spartanburg, South Carolina 1994 to 1997 Customer Service/Team Sales

Responsible for taking purchase orders from customers by telephone and fax throughout the United States and entering on PC

(with Windows) and overseeing accuracy of order being filled. Promoted to Team Sales, taking orders from dealers for outfitt ing high school, college, and club teams with apparel and footwear. Handled difficult situations realistically and tactfully. Served on Awards Committee to help motivate employees to do the best for themselves and Adidas. DOT PACKAGING GROUP - PRINTPAK, Spartanburg, South Carolina 1980 to 1991 Customer Service/Shipping/Receptionist

Responsible for all mail and over 70 accounts. Worked with buyers, took orders over the telephone, wrote up orders, typed job tickets, maintained files and typed quotes for buyers and salesmen. Worked with expediters on how and when their orders would be shipped. Worked in shipping, calling trucks, routing and tracking down shipments. Experience in invoicing, word processors, and computers. In daily contact with office of DOT in Batavia, IL and E. Greenwich, RI. Layoff. EDUCATION

University of South Carolina, Spartanburg, South Carolina Completed three years, majoring in Psychology with a minor in Business Administration Spartanburg Technical College, Spartanburg, South Carolina Received Certificate in Word Perfect 5.1, Lotus 1-2-3 & Power Point Additional information and professional references available upon request.



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