Human Resources Resource

Experienced Human Resources (HR) professional, with an extensive background in executing full cycle HR management responsibilities as a tactical business partner and a strategic advisor to senior leadership teams. Broad knowledge of federal, state and local labor laws, with an in-depth understanding of the legal requirements and best practices for recruiting and retaining top talent. Excellent interpersonal skills, adept at cultivating relationships with internal partners at all levels by balancing employee needs with the goals of the organization. Technically proficient in multiple areas including Microsoft Office Suite applications, WordPerfect, MDI, Taleo, Kronos, Dynamics, Soneto, and ABRA. Areas of strength include:

Staffing & Recruiting

Employee Relations

Policies & Procedures

Federal Employment Law

Statistical/Metric Reports

Benefits & Compensation

Candidate Sourcing

Legal Compliance

Talent Management

EDUCATION & CERTIFICATIONS

Bachelor of Arts in Business Administration (expected 12/2016) - Florida Atlantic University

Associate in Arts (08/2013) – Palm Beach State College

Certificate: Professional in Human Resources Certificate: Strategic Workforce Planning

Certificate: Human Resource Management Certificate: Benefits & Compensation

PROFESSIONAL EXPERIENCE

MORSELIFE HEALTH SYSTEMS 2013 to 2015

Human Resource Coordinator: 10/2013-05/2015

Utilize a strong knowledge of the organization’s structure and goals to serve as a subject matter expert (SME) within all areas of HR including recruiting, performance management, employment law, organizational development, payroll processing, and strategic planning initiatives.

Collaborate with HR partners to develop, implement, and maintain HR related policies and procedures. Ensure successful on-boarding/integration for new hires, and track Key Performance Indicators as they pertain to training, compliance, compensation, and turnover trends.

Perform Full Lifecycle recruiting activities, including the use of job boards, colleges, referrals, and social media to develop a diverse pool of candidates. Track applicant status in Applicant Tracking Systems (ATS) and create offer letters to viable candidates.

Support professional development and staff retention by implementing programs that recognize performance excellence and promote a strong training culture. Ensure that all company programs and tools are applied fairly and consistently across the organization.

Deliver managerial training in areas such as hiring, terminations, promotions, and performance evaluations. Conduct exit interviews with employees that are leaving the company, and partner with managers to improve the work environment through the use of constructive feedback.

Oversee benefits administration including health, dental, life, Flexible Spending Accounts, PTO, Short Term Disability/Long Term Disability, and 401(k) plans. Present/explain benefit options to new hires during orientations, and assist employees with making benefit election decisions.

Process employee change actions in Human Resources Information Systems (HRIS); recording changes in employment status, salary rates, and personnel information. Manage personnel files and ensure records retention in accordance with company and federal requirements.

Highlighted Accomplishments:

Implemented “Refer a Student Day” promotion to create a pipeline of future/current candidates.

Launched Employee Referral program to increase employee loyalty and reduce turnover.

Planned and managed Employee Recognition event for milestone employees.

Coordinated Wellness program and managed “Health Fair” attended by over 1500 employees.

Ensured compliance to all federal and state regulations, resulting in successful state audits.

MORSELIFE HEALTH SYSTEMS, continued…

Human Resource Assistant: 2011-2013

Helped with the implementation of services, policies, and programs that contributed to the accomplishment of Human Resources practices/objectives. Overhauled new hire processes and filing systems to support an employee-oriented, high performance culture.

Provide assistance with performance management strategies, and consult with senior HR leaders on policies/procedures related to misconduct. Lead investigations and work with employees and managers to resolve employee complaints and concerns.

Maintain strict observance of US Department of Labor regulations, to include Equal Employment Opportunity, Worker’s Compensation, and the American’s with Disabilities Act, Family Medical Leave Act, and Consolidated Omnibus Budget Reconciliation Act.

Highlighted Accomplishments:

Managed Community outreach program that strengthened the relationship between the organization and community.

SELF EMPLOYED 2001 to 2013

Private Caregiver & Personal Assistant

Provided case management for clients by implementing care plans in consultation with social workers, physicians and other Health care resources. Improved self-sufficiency by teaching the proper use of products such as a cane/walker, and providing education in personal hygiene care.

Recorded client information; making entries regarding changing or unusual conditions. Adhered to Healthcare Information Portability and Accountability Act (HIPAA) requirements, protecting client privacy by ensuring that charts and other data are not left unattended.

Highlighted Accomplishments:

Praised for effective communicational skills and constant delivery of exceptional care to clients.

SAGICOR 2000 to 2001

Administrative Assistant

Provided administrative support that included managing calendars and planning meetings, as well as clerical duties such as copying, scanning, and faxing. Answered multi-line telephone systems; scheduling appointments, and transferring calls and recording messages in a professional manner.

Established filing systems and maintained records of internal and external correspondence. Managed proprietary information; ensuring proper handling of files and records in accordance with company and government requirements for records retention.

Highlighted Accomplishments:

Known for tact/diplomacy in handling sensitive issues. Considered a “power user” of MS Office.

AWARDS & RECOGNITION

2015 – Nominated for “Above and Beyond the Line” and “Employee of the Year”

2014 – Nominated for HRPBC “H.R Professional Award of the Year”

2014 – Selected as a student of the inaugural of the MorseLife Leadership Academy for top performers

2013 – Winner of “Above and Beyond the Line Employee”/nominee for “Employee of the Year” award

PROFESSIONAL AFFILIATIONS

Human Resource Association of Palm Beach County Society for Human Resource Management

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