Human Resources Manager
Resume:
Patricia M. Cortez
Allen, TX Cell 949-***-**** acqm9n@r.postjobfree.com
HUMAN RESOURCES MANAGER
Human Resources Manager with over 10 years’ experience. Practical understanding of business needs. Proven expertise in implementing policies and procedures. Ability to collaborate with executives, owners, and management to develop and implement corporate HR strategies. Experience in building human resources department within organizations. Excellent with promoting communications and cultural change.
KNOWLEDGE AND EXPERTISE
HR Department Startup
Bilingual - Fluent Spanish
Recruitment and Staffing
Benefit Administration
Payroll: Multi-state, 200+
Employment Law
Leave management
Development of policies and materials
Training and Development
Performance Management
Employee Relations
Mediation
Workers Compensation multiple states
HRIS Technology (Execupay, ADP PC/PW, Great Plains 9.0, Taleo)
Advanced MS Office
Self-motivated, team player with excellent interpersonal skills
PROFESSIONAL EXPERIENCE
HR Manager, Confidential, Dallas, TX
Feb 2013 – Present
Independently manage HR department for 4 locations (Dallas, Los Angeles, Baltimore and Atlanta)
Payroll: Worked closely with managers to resolve payroll issues such as timecard audits and timely approval. Reduce errors to eliminate the requests for manual checks.
Reconciliation: Reconciled all benefits to remove terminated employees, and ensure proper billing.
Handled all garnishments, unemployment hearings & claims
Handled staffing needs for all locations
Benefit Administration: Oversee all enrollments, new hires and open enrollment
Leave Management: Managed leave for all employees (FMLA, STD, LTD)
Performance management, mentoring and training for employees
Developed new policies, updated policies, successfully created new employee handbook
Assisted with the set-up of the newest location in Atlanta: recruiting, legal compliance, management training
HR Manager, Econo Air, Anaheim Hills, CA (Relocated to Texas)
April 2010 – April 2012
Independently manage the HR department
Process all new hires & orientations, terminations
Benefit Administration & Invoice Reconciliation
Work with VP and managers to ensure all employees receive performance evaluations.
Process weekly payroll 150+ employees (200+ employees during peak seasons)
Daily responsibilities: processing timecards, daily attendance, job costing, and correspondence.
Develop policies and materials, including employee handbook
HR Administrator, AFS (Closed), Huntington Beach, CA
Nov 2007 – Mar 2010
Independently manage the HR department
Process bi-weekly multi-state payroll for 200+ employees, final pay, manual checks, process wage garnishments, and child support orders.
Compile payroll reports, Year-end reporting, monthly and quarterly audits
Full-cycle recruiting for multi-state locations
Accounts Payable - Process invoices, reconciliation, vendor relations, process invoices and check requests, monitor accounts for accuracy of payment history
Complete all other tasks as assigned by the organization President and VP
Corporate HR Administrator, LA Fitness International, Irvine, CA
May 2005 – April 2007
Assisted in daily supervision of corporate human resources department of 10 employees
Responded daily to inquires/questions for over 8,000 employees
Assisted executives and management in multiple states with employee issues, re-hire process and confidential issues
Spanish speaking liaison for all employees nationwide.
Maintained multi-state workers compensation program; ensured that injured workers receive proper medical treatment and report all injuries to the insurance carrier.
Trained new HR employees in HRMS, assisted coworkers to maintain peak performance and productivity levels while maintaining high morale across the board.
Quarterly basis organized and conducted Spanish and English safety meetings for Southern CA region, which have proven to be beneficial in reducing the number of work related injuries for 2005, 2006,and 2007
Maintained entire organization in compliance with federal and state rules/regulations. Ensured completion of all OSHA logs for 190 locations and including reporting requirements.
Other duties: Employee relations, corporate new hire orientation, rehires, specials projects, document translation, maintained office supplies and all other general HR duties.
HR Administrator, Focus Industries, Lake Forest, CA
May 2004 – May 2005
Independently planned and directed programs for all human resources information systems for the entire organization.
Managed bi-weekly payroll, benefits and employee relations for up to 200 employees.
Accounts Payable - Process invoices, reconciliation, vendor relations, process invoices and check requests, monitor accounts for accuracy of payment history
Ensured compliance with all federal, state and local rules/regulations.
Trained managers on proper and effective interviewing techniques.
Full cycle recruitment all employee levels: Call center, executives, warehouse, office staff
Coordinate FMLA, PDL, and LOA paperwork. Track and administer all workers compensation claims.
EDUCATION / PROFESSIONAL CERTIFICATIONS / AFFILIATIONS
University of Phoenix
Masters of Management / Human Resources 2014
Bachelor of Science in Business Management 2010
Associates in Business Administration 2008
Society for Human Resources Management (SHRM)
REFERENCES
Available upon request
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