CURRICULUM VITAE

DEEPAK SHARMA

House N*: E-**, Pocket-2

Mayur Vihar Phase-3

New Delhi

Mob: 880*******

+919*********

E-Mail:acqm55@r.postjobfree.com

CAREER OBJECTIVE:

TO AVAIL A FITTEST JOB IN ESTEEMED ORGANISATION WHERE, I CAN UTILISE MY KNOWELEDGE AND SKILLS WHICH IN TURN LEAD TO THE GROWTH OF ME AND MY ORGANISATION.

EDUCATIONAL QUALIFICATIONS:

Year

Qualification

Institute

Board/University

Marks

2014

B. TECH

LOVELY PROFESSIONAL UNIVERSITY JALANDHAR

LOVELY PROFESSIONAL UNIVERSITY JALANDHAR

62%

2011

DIPLOMA

LOVELY PROFESSIONAL UNIVERSITY JALANDHAR

LOVELY PROFESSIONAL UNIVERSITY JALANDHAR

65%

2008

S.S.C

GOVT.SR SEC. SCHOOL RAPOH MISSRAN

HPBOSE

53%

ACADEMIC PROJECT:

PEDAL POWERED WASHING MACHINE

FOUR WHEEL STEERING SYSTEM

INDUSTIAL TRAINING:

2 WEEK TRAINING IN SONALIKA INTERNATIONAL CARS & MOTORS LTD.

6 WEEK TRAINING IN CARGO MOTORS PRIVATE LTD.

6 WEEK TRAINING IN HIMACHAL PREDESH ROAD TRANSPORT CORPORATIONAL.

1 WEEK TRAINING IN TATA MOTORS LTD. PANTNAGER

1 WEEK TRAINING IN TATA MOTORS LTD. LUCKNOW

COMPUTER KNOWLEDGE:

COMPUTER BASICS & MS-OFFICE (Internet, MS Word, Excel, Outlook etc).

PROFESSIONAL EXPERIENCE:

WORKED WITH 3S AUTOMOTIVE (TATA MOTOR SERVICE STATION) AS A SERVICE ADVISOR SINCE 1ST JULY 2014 TO 15 APRIL 2015 ON CRM SOFTWARE.

JOB RESPONSIBILITIES:

FIND OUT THE TECHINICAL PROBLEM ON THE VEHICLE.

PROVIDE A FRIENDLY AND PROFESSIONAL WELCOME TO ALL CUSTOMERS AND VISITOR.

RESPOND TO CUSTOMER ENQUIRES AND PROVIDES INFORMATION ABOUT A FULL RANGE OF PRODUCTS AND SERVICE.

ENSURE THAT INCOMING TELEPHONE CALL ARE ANSWERED IN A ROFESSIONAL AND TIMELY MANNER AND TRANSFERRED WHERE APPROPRIATES TO THE RELEVANT DEPARTMENT.

MANAGE AND PROTECT CUSTOMER INFORMATION INCLUDING SENSITIVE FINANCIAL INFORMATION IN ACCORDANCE WITH RELEVANT LEGISLATION

ADDITIONAL ACTIVITIES:

PARTICIPATED IN LOTS OF PRESENTATION SEMINAR AND GROUP DISCUSION DURING B.TECH

TOOK PART IN VOLLEYBALLPLAY GAME AT DISTT. LEVEL.

HOBBIES: LISTENING TO MUSIC AND TO PLAY VOLLEYBALL.

PERSONAL INFORMATION:

NAME : DEEPAK SHARMA

FATHER’S NAME : SH. VIJAY KUMAR

DATE OF BIRTH : OCT 10TH, 1989

LANGUAGE KNOWN : ENGLISH, HINDI, PUNJABI

DATE:

(Deepak Sharma)

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