Raouf Chourabi

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Address: **** *** ******, ********

Phone: + (1-613-***-****

Email: acqm2i@r.postjobfree.com

MANAGER

Highly efficient, innovative and methodical sales and marketing

professional offering over 7 years' cumulative experience in performing

sales and marketing, customer service, and administrative roles. Highly

qualified Master's in Business Administration coupled with a Degree in

Administration and Communication. Exceptionally skilled in leading market

research activities utilizing strong business acumen, strategic

intelligence, and sharp planning skills to generate valuable marketing

insight in support of marketing and operational teams. Showcases

outstanding ability to work under pressure in fast-paced and time

sensitive environment. Adept in effectively interacting with people of

diverse nationalities; comfortable with working in a multicultural set-

up.

CORE COMPETENCIES

? Media Management ? Strategic Account Management ? Profit and Loss (P&L)

Management ? Market Strategies and Branding ? Team Management and

Training ? Marketing Communications ? Stakeholder Relations ? Competitive

Analysis and Benchmarking ? Market Research ? Customer and Market

Dynamics ? Commercial Awareness ? Corporate Communication ?

KEY SKILLS AND ACHIEVEMENTS

. Client Relationship Management - At the University of Ottawa, played an

integral role in assisting and managing various customers; ensuring

delivery of outstanding services with maximum satisfaction level while

dealing with enquiries and identifying customer's needs. Staying abreast

with current titles and changes in the market and advising and

recommending relevant books. Managed bibliographic work using a computer

or print sources to identify and locate titles while processing customer

orders and reservations of books. At Weed Man, established a track record

of establishing and maintaining strong and credible working relations

with customers by providing detailed information on organizational

products (credit cards) and promptly resolving their queries which

resulted in achieving sales target.

. Market Research and Business Expansion Initiatives - Instrumental in

maintaining commercial awareness including identifying business and

promotional opportunities while working with university of Ottawa. Track

record of negotiating appropriate prices with sellers and buying required

books as well as leading projects from concept stage through to prototype

consumer validation and new product-related consumer research.

. Administration Management - At Chaabane & Co, proactively participated in

managing various administration activities including recruitment,

releasing payments to employees, declaring entry and exit of goods as

well as preparing statement on cash social security.

. Languages - Fluent in English, French, and Arabic along with Basic Dutch

and Level 1 competency in German.

CAREER HISTORY

Bookstore Sales Representative University of Ottawa Sep 2013 - Present

. Buying required books from catalogues and publisher's representatives

utilizing effective negotiation skills.

. Paying and processing invoices, processing book deliveries and returns,

checking books stock, and creating attractive in-store and window

displays.

. Maintaining commercial awareness including identifying business and

promotional opportunities.

Marketing Supervisor/Sales Representative Weed Man May 2013

Marketing Supervisor

. Supervised and monitored performance of sales representatives while

motivating them towards delivering maximum performance along with high-

quality results.

. Facilitated collaborative working environment within the team; assisting

team members in achieving sales targets.

Sales Representative (President Choice)

. Regularly coordinated and communicated with customers; explained products

(credit card) features, responded to all questions, and convinced clients

to buy credit card.

. Achieved sales targets as well as preparing detailed work report and

submitting them to headquarters.

Monitor - Dinner Primary School, Franco-Jeunesse Jan 2012 - Jul 2013

. Managed and monitored students in the play yard while making detailed

reports for each student.

. Organized games for students.

EARLY CAREER

Election Agent SFUO in University of Ottawa Jan 2012 - Mar 2014

Salesman self-employed Jan 2008 - Apr 2010

Construction Manager Chaabane and Co Jan 2007 - Sep 2008

Clerk Mr Chourabi Ali Law Firm Jan 2005 - Jan 2007

EDUCATIONAL QUALIFICATIONS

Master in Business Administration (MBA) University of Jan 2013

Ottawa (Incomplete)

Undergraduate degree in Business Administration university Aug 2010 - Dec 2012

of Ottawa

Degree in Administration and Communication I.S.E.T Sep 2001 - Jul 2004

PROFESSIONAL CREDENTIALS

Membership

. Member of Muslim Student Association (MSA) in University of Ottawa

. President of Tunisian Student Association (TSA) in University of Ottawa

Awards and Achievements

. SFEUO Election in University of Ottawa

COMPUTER SKILL

. Proficient user of Windows, Microsoft Office, Word Perfect and the

Internet; completed advanced level courses in MS Excel, MS Access and

HTML

PERSONAL DETAILS

Date of Birth: 2nd Oct, 1981 Nationality: Canadian

Marital Status: Single Driver's License: Canadian

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