Albert A. DeWalt

**** ******** * Houston, TX ****3 * Contact: 313-***-**** * acqlun@r.postjobfree.com

Qualifications as a Product Quality Engineer/Manager – Automotive, Off Highway & Heavy Equipment

My mission is to live with integrity and make a difference in the lives of others. I am an accomplished engineering professional with progressive experiences in Quality Standards, Lean Manufacturing, Supplier Development and Product Innovation. Capable of providing strong hands-on leadership and motivation to multicultural teams along with strong interpersonal skills, that will deliver results dedicated to cost effective business solutions and customer satisfaction. Highly mobile, willing to relocate or travel extensively to fulfill corporate objectives.

Areas of Expertise

Six Sigma Green Belt Cross-Functional Supervision PPAP & APQP Implementation

Costing & Budgeting Process Change Control Lean Manufacturing

Project Scheduling Error & Mistake-Proofing Product Validation

Professional Experience

Strategic Planning

As Project Manager strategically led a cross-functional New Product & Process Development Team in the design, development and successful product launch of a new Crossover 80Ton Truck Crane which was the first to be introduced in its respective Market Segment. The crane will meet the growing demands of the Oil & Gas, Energy and Building Construction industries. As a result of implementing Lessons Learned and an aggressive approach to managing Development Cost and the Cost of Goods the resultant of these efforts was a 10% savings compared to a comparable vehicle or Cost of Goods which allowed for an average margin of approximately 28% per unit.

Developed and presented to executive management the business case for a Global Rough Terrain Crane, based upon market research, technology trends and assessment of driving and disruptive forces. The business case captured Cost, Budgeting and Developmental initiatives that could potentially result in a margin of approximately 35% per unit and market share of 23% after the first twelve months of introduction.

Orchestrated start-up support for 62 Shanghai GM Authorized Service Centers throughout China. Developing technical training, standards, implementing programs to enhance technician’s diagnostic and interpersonal skills, and service information translation.

Prepared and implemented Business Development Strategies for Field Management, Service Parts, Engineering and the Technical Assistance Call Center.

Conducted on-going meetings with ASC management to enhance the “Customer Problem Resolution Process” and develop a “Fix-It-Right-The-First-Time Strategy”

Quality Management

Lead and championed more than 45 Kaizen and Six Sigma projects in which the average cost savings per project has ranged from $50K - $250K. These projects encompassed lean manufacturing concepts, Value Stream Management as well as Scrap and Rework mitigation.

Team Leader for all Supplier Quality Continuous Product Improvement projects in which more than 90% of the assigned projects had met or exceeded the established timelines and deliverables.

Ensured that suppliers agree to and deliver Containment Action, Program Timing and Final Corrective Action, in accordance with the 8D process

Assisted Corporate Quality in establishing Quality Cost Analysis, the Cost of Poor Quality, APQP templates and Inspection/Sampling methods.

Lead assigned supply base by facilitating the development of control plans, process flow diagrams, and PFMEA’s in preparation to submit PPAP packages.

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Product Development

Managed and directed from concept initiation through production the design, development and validation of all HVAC, Powertrain Cooling and underhood/underbody shields on Cadillac 4.6l and 4.9l applications.

Coordinated and tracked FMVSS and other vehicle safety tests for North America, Japan, Europe and Saudi Arabia.

Lead assigned supply base by facilitating the development of control plans, process flow diagrams, and PFMEA’s in preparation to submit PPAP packages.

Established a Problem Resolution Tracking System to inform Service and Engineering of recent Engineering Changes and development activities.

Career Chronology

Cummins Oil & Gas Center of Excellence, Houston, TX

Sr. Supplier Quality Engineer – Oil & Gas Products (Contract) 07/14 – 04/15

Participated in supplier risk assessments, selection, and strategic sourcing process development.

Responsible for the supplier corrective action process including containment, root cause analysis, and corrective action for Master Skids, Work-Over Rigs, Mud Pumps and Drilling Power Modules.

Developed suppliers in the use of quality tools effectively and to ensure all product requirements are met.

Oversaw the supplier quality resources for new product introduction and current products to reduce supplier related issues, improve process capabilities, and ensure timely project launches.

Initiate APQP initiatives during New Product Introduction including PPAP.

Conducted internal audits of Supply Chain, Technical Sales, Service and Operations as required and implement Corrective and Preventative Actions in areas of which opportunities for improvement are identified.

Chaired weekly Material Review Board (MRB) meetings in which the team has identified emerging issues that have lead to process changes, reduction in scrap/rework and improved First Pass Yield.

Supervised Quality Technician’s assigned to Test, Final Inspection and Quality Hold Areas.

Terex Corporation Crane & Truck Division, Waverly, IA

Project Engineer/Manager – Boom Trucks, Rough Terrain & Crossover Cranes 11/12 – 07/14

Created and maintained engineering product documentation such as Performance Specifications, Manufacturing and Marketing Launch Plans as well as analyze problems and develop solutions related to manufacturing, project management and design.

Managed daily Key Performance Indicators – Product Design, Product Analysis, Product Testing, Process Design and Process Improvement.

Managed new crane design and continual product improvement process from concept initiation through production on assigned platforms – 45 Ton through 80 Ton Trucks.

Caterpillar, Inc. (1/11 – 10/12)

Caterpillar Inc. – Mining & Construction Equipment Business Unit, Decatur, IL

Supplier Quality Engineer – Off Highway Trucks (Contract) 07/11 – 10/12

Responsible for maintaining accountability with the suppliers to establish containment plans related to quality discrepancies along with ensuring the supplier is developing corrective action plans to enable operations to continue with minimum disruption.

Champion the reactive quality process for the daily quality issues found in the manufacturing facility confirming the problem and determining a short-term action plan with Operations and the supplier.

Managed closing at least 90% of NPI Pilot Build & Field-Follow issues prior to production.

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Caterpillar Inc., Drivetrain Systems Business Unit, East Peoria, IL

Manufacturing Engineer – Test Engineering & Transmission Repair (Contract) 01/11 – 07/11

Developed standard work and operating procedures for the 797 Mining Truck and Platform transmission repair areas that are in alignment with the Caterpillar Production System.

Identified and implemented an effective means of escalating emerging issues utilizing the existing cross-functional teams and the Caterpillar Production System.

Developed 797 Mining Truck and Platform troubleshooting guides as a result of Best Practices and Lessons Learned.

Coached repair personnel on continuous improvement and lean manufacturing processes.

Vermeer Corporation – Environmental Products Segment, Pella, IA 01/08 - 08/09

Supplier Quality Engineer – Manufacturing & Supplier Development

Evaluated, communicated, prioritized and resolved quality issues with cross functional areas including, but not limited to, Manufacturing, Engineering, Purchasing and Service, based on data collected through various data sources.

Developed, maintained, evaluated and updated quality metrics with in the segment while aligning with corporate or other quality initiatives across the organization such as the Vermeer Vehicle Evaluation System (VVES).

Supported Segment Quality Manager by leading and managing the progress of the Quality team by creating and identifying quality goals and metrics, including measuring, delegating, and directing work as it relates to quality improvement.

Assisted Corporate Quality to achieve quality goals, standard work and processes, and measurement goals such as PPAP.

Lead assigned supply base by facilitating the development of control plans, process flow diagrams, and PFMEA’s in preparation to submit PPAP packages.

John Deere Construction & Forestry Division – Dubuque, IA 10/06 – 01/08

Quality Engineer – HVAC/Cooling Systems & Assembly Integration (Contract)

Assigned to the Four-Wheel Drive Loader Group to provide quality planning, control and improvement support for the Cooling Product Development Team.

Utilized quality tools such as Quality in Design (QID), Design, Process and Assembly Reviews (DPAR), DFMEA and PFMEA to ensure that the design meets product and customer specifications.

Provided quality engineering support to investigate non-conformance issues, conduct root cause analysis and corrective action initiatives.

Developed mistake-proofing methods to improve part quality and first pass yield.

Participate in supplier readiness and quality audits. Evaluate supplier manufacturing and quality processes and lead corrective action projects to meet project goals.

Participated in daily build meetings to document design, assembly and quality non-conformances as well as track the progression of the interim and preventive action items.

Participated in Ship Readiness forums to present the status of Shakedown/Audit results, QID Line Items, NCCA completion performance and engineering updates.

Refuge International, Inc. – Detroit, MI 01/06 – 06/06

Project Manager (Consultant)

Assisted the staff in the development of Statement of Work packages as well as established milestones and deliverables for clients.

Acted as liaison to facilitate the development of transportation grants along with obtaining transportation for Group Homes this was done in partnership with the City of Detroit and State of Michigan Department of Transportation.

Outlined specifications and requirements for disabled and elderly transportation.

Attended local auctions to purchase transportation for staff and Group Homes.

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BlueStar Automotive Group, Inc. – Romulus, MI 07/04 – 12/05

Quality Engineer – Powetrain & Chassis Systems (Consultant)

Lead cross-functional problem solving teams in order to achieve significant process improvement and cost reductions.

Technical resource and Subject Matter Expert for statistical methods and their applications such as SPC, DOE and Confirmation testing.

Coached and mentored to others in the development and use of statistical tools convergent problem solving techniques and confirmation testing methods.

Provided expertise to quickly converge to solutions for complex problems affecting quality, cost and delivery of powertrain and interior systems.

Subaru of America, Inc. – Service Department 04/02 – 05/04

Field Service Engineer, Subaru Research & Development, Ann Arbor, MI

Established and maintained direct communications as liaison between SOA Service and Fuji Heavy Industries Overseas Service Section – Japan.

Established a Problem Resolution Tracking System to inform Service and Engineering of recent Engineering Changes and development activities.

Coordinated Quality Monitoring Team activities to investigate product failures, determine root causes and recommended countermeasures.

Coordinated and managed Emissions and Durability test fleets.

TREAD Act representative for Subaru of America, Inc. at Subaru R & D.

Prepared technical and service information for retail network and Field staffs.

Established weekly problem resolution meetings with domestic FHI staff and monthly video-conferences with FHI Overseas Service Section – Japan.

Participated on cross-functional multi-discipline teams designed to monitor field quality and implement corrective actions.

PAC Project Advisors International, Ltd. Assigned to Mercedes Benz, USA 02/01 – 06/01

Project Manager, Engineering Test Center, Service Engineering (Contract)

Lead a team of 7 Experimental Test Technicians, which consisted of scheduling and conducting vehicle testing, labor time studies, documenting repair procedures and identifying diagnostic and special tool requirements.

Participated in establishing parts inventory, ordering and pricing guidelines.

Developed the infrastructure for a Technical Assistance Call Center, which required meeting with clients and suppliers to define database and system requirements.

Established financial and operational goals for the renovation and upgrade of the Engineering Test Center.

PAC Project Advisors International, Ltd. “SGM” Shanghai General Motors Corporation Limited – Shanghai, China

Program Manager, Field Service Engineering & Technical Support Services 09/99 – 12/00

Supervised 15 SGM Field Service & Parts Engineers throughout China. Scheduling of engineering assignments, developing product and technical training, implementing reporting methods, providing coaching and mentoring and the development of customer contact skills.

Developed technical forums designed to enhance the communication between SGM and the Authorized Service Centers which improved the organizations technical expertise and lead-time required to implement engineering and service changes.

Managed the development of special service tools, service bulletins and product information.

Liaison with key account customers and joint venture partners such as Beijing and Shanghai governments and Dazhong transportation of Shanghai.

Aftersales interface with IBM and Siebel Corporations to develop the new Technical Call Center and database.

Interface between Aftersales and Bates Marketing to develop customer clinics, ride & drives and auto show exhibits

Participated in the development of the Sales & Service Technology Transfer between SGM and GM Brazil to develop a new vehicle for the China market.

Developed training programs with local suppliers such as PPG, DELPHI and Shanghai Tire.

Developed timing and requirements for Service Parts Engineering and release for new vehicles.

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Cadillac Motor Car Division, General Motors Corporation (11 Year Career 11/88 – 01/99)

Cadillac Motor Car Division, General Motors Corporation 12/95 – 01/99

Manager, Service Development Operations (Southeast Region) – Atlanta, GA

Developed and taught technical training and defined technical training standards and requirements for Regional wholesale and retail personnel.

Recommended product and service related improvements, including development of special tools and diagnostic procedures.

Conducted field product investigations and reported findings to Service, Engineering and Marketing Brand teams.

Provided engineering and technical support during marketing and sales events.

Provided technical support during Better Business Bureau and arbitration hearings.

Developed and delivered presentations to sales, service and marketing groups.

Managed the technical assistance and field service engineering process for 300 retailers.

Cadillac Motor Car Division, General Motors Corporation 10/93 – 11/95

Sr. Technical Assistance Engineer (HVAC, Electrical, Powertrain) Warren, MI

Provided technical training and assistance to sales and service personnel in the areas of HVAC, emissions, and electrical and engine-mechanical systems.

Published product information and technical service bulletins to aid service personnel in diagnosing customer complaints.

Represented the service and product engineering staffs at dealer council meetings to present product information and review diagnostic procedures.

Cadillac Motor Car Division, General Motors Corporation 06/93 – 10/93

Sr. Validation Engineer (Underhood/Underbody Shields) Detroit, MI

Optimized underhood corrosion and salt accumulation vehicle test programs for G.M. cars and trucks, which provided a realistic test based upon customer usage profiles.

Initiated and managed cost, timing and fleet size of corrosion test vehicles in Montreal.

Ensured that product and process technology had been demonstrated and validated to meet customer requirements.

Cadillac Motor Car Division, General Motors Corporation 11/88 – 06/93

Validation Engineer (HVAC/Powertrain Cooling) Detroit, MI

Initiated changes to G.M. HVAC test standards that optimized system checks and inspections.

Chaired and participated on product development improvement teams.

Conducted market studies utilizing concept models, market assessments and competitive data to determine acceptance of products.

EDUCATION

Executive Program for Technical Managers, DuPree School of Management, Georgia Tech, Georgia Institute of Technology, Atlanta, GA

B.S. Mechanical Engineering, Jordan College, Flint, MI

COMPUTER SKILLS

Microsoft Word Microsoft Excel Microsoft Access Microsoft PowerPoint Lotus Notes SolidWorks Unigraphics

FOREIGN LANGUAGES

English (Fluent) Spanish (Moderate) Mandarin (Moderate) Japanese (Moderate)

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