Manager Customer Service

EUGENE JOHNSON

*** **** *** ****** *******, NJ **203

(Home) 908-***-**** (Cell) 908-***-****

(Email) acqlq4@r.postjobfree.com

PROFILE

•Dynamic and motivated.

•Strong communications, client relations, organizational, and problem solving skills.

•Hard worker, capable of handling multiple assignments, working well in demanding environments, and meeting

deadlines.

•Computer proficiency skills (MS Word SAP, Excel).

PROFESSIONAL EXPERIENCE

Port Newark Container Port Newark, NJ (6/2013 – 11/2013) Temp. Assignment

Part Specialist

•Maintain Purchasing of Raw Materials and Packaging.

•Build a Strong Supply and Inventory.

•Maintain Open Purchase Orders and Work Orders.

•Maintain all Vendors’ Files and Correspond with Vendors.

•Process all Received Paperwork to Ensure Quality Control.

Diamler Chrysler Commercial, Buses - North America, Secaucus, NJ (8/2007 - 5/2012) Parts Manager

•Responds to Requirements to Replenish Stock.

•Place Purchase Requests to the Parent Company.

•Enter Purchase Orders in Corridor as they are Request.

•Knowledge of Hybrid Parts, BAE Hybrid and Drive Propulsion Overview.

•Providing Daily Follow-up and Preparation of Excel Spreadsheets.

•Showing Minute by Minute Status of Open Customer Requirements.

•Receive and Send Price Quotations for Customers.

Prevost, Inc. South Plainfield, New Jersey (7/2003 - 10/2006) Part Specialist

•Performs Parts Inventory.

•Key in and Review Invoices.

•Key in and Review Repair Orders.

•Maintain Accurate Parts Count.

•Customer Service and Counter Person.

•Assist Manager.

Welco, CGI, Inc., Newark, NJ (1/2000- 6/2003) Purchasing Manager

•Supervise Service Department.

•Quality Control and Inventory Control.

•Processing Purchasing Orders.

•Arranging Schedule for Customer's Repairs.

•Processing rental Equipment and Warranting Parts and Labor.

J. Gilliam Auto, Newark, NJ (2/1989 - 12-1999) Warehouse Manager

•Receiving and Shipping Parts.

•Manage 6 Employees.

•Shipping Warrantees and Cores Back to Manufacture.

•Inventory Control.

•Building Shelves and Arranging Stock Space.

•Trouble Shooting on Admission Control.

J& S Auto Service Center, Newark, NJ (03/1983 - 1/1989) Service Manager

•Quality Control.

•Arranging Schedule for Customers to come in for Service.

EDUCATION

• Tokyo University, Tokyo, Japan (09/1971 - 06/1973)

PROFESSIONAL AFFILIATIONS

• Auto State Inspection

INTERESTS

Photography

References Available Upon Request

Contact this candidate