CURRICULUM VITAE

DEEPIKA

C-**, Amar Colony, Lajpat Nagar, Part -4, New Delhi 110024

Mob: 837-***-****/882-***-****

CAREER OBJECTIVE

To contribute creatively towards the growth of the organization in a professionally managed company under the strict guidance and accordance to the core ethics and discipline of the organization.

TECHNICAL QUALIFICATION

Have successfully completed Accounts Assistant Course (Course Contents: Computer Basics/Windows/MS Word/MS Excel/Computerized Practical Accounting with Tally 7.2 and E.x.Ngn.) and Web Designing from Bharatiya Vidya Bhavan Gandhi Institute of Computer Education & Information Technology.

Have successfully completed Data Entry Operator course from I.T.I., Nizamuddin, New Delhi.

ACADEMICS QUALIFICATION

M.A. (Pol. Sc.) 2010

From Indira Gandhi National Open University (IGNOU)

Delhi

B.A. Pol. Sc. (Hons.)2008

From Delhi University

Delhi

2005

Class XII

Dayanand Model Sr. Sec. School (CBSE)

Delhi

2003

Class X

Dayanand Model Sr. Sec. School (CBSE)

Delhi

CO-CURRICULUM ACTIVITIES

Passed “B” Certificate Examination under the Authority of Defense, Govt. of India.

Represented NCC DTE, Delhi in Physical and Adventure Activities during PRIME MINISTER RALLY 27th Jan 2006.

Attended Combined Annual Training Camp at Dehradun 20th to 31st May 2006.

Secured 1st Position in Drill competition.

WORKING EXPERIENCE

Worked with Voicecom.Technologies Pvt Ltd. As a backend executive in Airtel Process . (2 year experience)

Job Responsibility:

Helping to build good customer relations

Handling complaints and queries (from customers)

Sorting security issues

Escalation & Coordination

Attending phone calls.

Handling Corporate Clients.

E-mailing Response

Backend feedback

Sales MIS report.

Worked with Balaji Sanchar Group. As a backend executive in Airtel, Aircel & Dish tv process. (2 year experience)

Job Responsibility:

Handling team n manage to achieve target;.

Resolving the queries of vendors or clients via emails or phone calls;

Resolving pending invoice queries and ensuring payment as per term;

Work on online softwear;

Daily Report to sales team and tele caller;

Handling Corporate Clients;

MIS report;

Coordinate by backend team;

Work in online panel.

Worked with Magus Sales & Service Pvt. Ltd As a Sales Coordinator in CCTV Product. (2 year experience)

Job Responsibility:

researching markets to identify opportunities for events;

selling sponsorship/stand/exhibition space to potential exhibitors/partners;

liaising with marketing and PR colleagues to promote the event;

Vendor Maintenance and creations;

Resolving the queries of vendors or clients via emails or phone calls;

Maintained for stock details;

Sending monthly offer to channel partners;

Coordinate by technician team.

Sending new price details.

Website creation.

PERSONAL PROFILE

Date of Birth : February 03, 1988

Father’s Name : Mr. D.P. Bhatt

Marital Status : Married.

Languages : English, Hindi

HOBBIES

Listening to Music

INTERESTS AND ACTIVITIES

Playing Computer Games and Dance

DATE:

PLACE: NEW DELHI DEEPIKA

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