Sally Bishop Mickelson

*** ****** ***** #***

Charlottesville, VA 22911

434-***-****

acql2o@r.postjobfree.com

Summary: A dynamic medical administrative professional with over 25 years combined experience working in a physician's offices providing optimum customer service and success. Qualifications:

• Proficient in a variety of Office and Industry specific software including but not limited to Microsoft Office Suite, Medical Scheduling Software and Medical Billing Software.

• Adept in all aspects of billing and collections procedures.

• Demonstrated ability to consistently generate and complete daily/weekly/monthly reporting requirements in accordance with all required deadlines for submission.

• Familiar with all components of hiring, scheduling, training and cross training of all Business Office personnel in a medical office environment to provide for optimum coverage during all open hours.

• Knowledgeable in all aspects of the Process Personnel Action Forms and managing and maintaining performance appraisals for office staff as well a proper maintenance and retention of clinical records.

• Responsible for maintaining compliance standards and all regulatory agencies including Medicare and OSHA.

• Effective communicator experienced with working with both public at large as well as related businesses including suppliers and insurance companies. Experience:

Billing Manager, December 2012 to June 2015

Pantops Family Medicine, Charlottesville, VA

Business Office Manager, May 2010 to October 2012

Barren Ridge Physical Therapy, Fishersville, VA

Business Office Manager, October 2001 to May 2010

Crawford Physical Therapy, Charlottesville, VA

Office Manager, December 1993 to October 2001

Eagle's Nest Family Medicine, Charlottesville, VA

Check Out Receptionist, February 1986 to December 1993 Charlottesville Family Medicine, Charlottesville, VA