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Training Management

Location:
Bengaluru, KA, India
Posted:
July 04, 2015

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Resume:

Pinky Awal

Address E-mail: acqky4@r.postjobfree.com

G-6 Shri Thirumala Residency, Phone: 081********/740-***-****

Gottigere, Bohra layout,

Bannerghatta road

Bangalore-560083

Karnataka.

Objective

To seek a challenging career in a growing organization which offers tremendous encouragement to growth and exposure to the management skills.

Professional Experience

Project Co-ordinator

CBSI (placed at IBM India) (Nov’2013-till date)

RSC Operations Team

Team Size:14

Environment: MS Office and Lotus Notes

Understand and Examine the unique needs and concerns of the business and to develop relevant practices and procedures for preparing business reports

Preparing weekly and monthly utilization report for the service line.

Generate various other reports like the mobility, go-live etc.

Provides weekly reports for Management to assist in determining Supply & Demand, utilization of consultants, revenue projections, etc.

Evaluates purpose and content of business reports to develop new, or improve existing format, use and control.

Reviews reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.

Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information

Generate reports according to new or revised practices, procedures, or policies of reports management

Preparing of Adhoc reports as requested by the managers as and when required

Senior Portfolio Accounting Analyst (Nov ’07 – Aug’11)

Northern Trust Bank, Chicago

Process: Alternative Fund Services

Northern Trust Bank, Chicago

Team Size: 50

Environment: MS Access Database, IBM Reflection 3720.

The processing involves maintaining a constant contact with various fund companies, procuring of details of Client Investments such as Month end NAV’s, Transactions, Income and Cost details etc. Further this information will be used to update all the activities on the systems and generate the Management Reports, Reconcilement of this Report with the Fund Company statement and providing the Timely reports to the Client.

Role and Responsibilities

Managing a Cluster of individuals working in 3 different teams in Alternative Assets.

Managing the Team, w.r.t. their Shift Time, Work Allocation, Training, feedback, etc.

Involved in Process Documentation and reviewing on regularly basis.

Involved in regular Cross Training and New Partner training assignment.

Managing of the critical activities of the process, handlings queries, interacting with other partner areas.

Researching on the new funds that are to be transitioned, documentation of the procedure and training on the same to other analysts.

Responsible for smooth functioning of the procurement processing and reconcilement (Audit) functions carried out by the Cluster and conducting Final level of audit and quality checks.

Technical Skills

Microsoft Office, C++

Professional Profile

Promoted to Senior Analyst position within a span of 14months.

Experience in researching new funds and in preparing documentation.

Involved in building roles and responsibilities for the team.

Work with team leaders to proactively identify and implement improvements.

Experience in conducting new employee training programs.

Experience in organizing team meetings and attending conference calls.

Functioned as a motivational force within the team.

Achievements

Winner of the “SIGNATURE SERVICE SPIRIT TEAM AWARD”: One for the efforts to achieve ABSOLUTE QUALITY and in recognition of my contribution to the AFS Team and the other for the combined effort in implementing the Functional Model.

SPOT Award: Appreciation in research and finding of erroneous accounting for 3 of the esteemed Clients since inception, in Northern Trust.

Financial Associate (Feb’07-Nov”07)

Fidelity Investments

Process: IDOG

Work on multiple clients across the lines of the FHRS business. Adhering to all client plan or specifics.

Respond to complex participant inquires and work across all product lines to resolve participant issues.

Assist in training, coaching, mentoring new associates as needed.

Set and achieve goals for development, learning, and training on an annual basis.

Meet or exceed all related Services Level Agreements and critical quality measurement.

Being a primary point of contact for client related issues and participant related issues.

Education

2005-2007 MBA in Finance & Marketing,

T.John College (Bangalore University)

Bangalore, Karnataka.

2000-2003 Bachelor of Commerce with Honors in Accountancy,

Ravenshaw College

Cuttack -Orissa

1998-2000 ISC (Glen Hill Public School-Delhi Board),

Kurseong-West Bengal

1997-1998 ICSE (Glen Hill Public School- Delhi Board),

Kurseong-West Bengal

Projects Undertaken

MBA: “Organizational study of Bajaj Alliance Insurance company” Bhilai, Chattisgarh

MBA: “Dissertation on Customer satisfaction of the services provided by the cellular operator in Raipur city” in 2006-2007.

Personal profile

Date of birth : 12th June 1982

Sex : Female

Languages known : English, Hindi, Bengali

Hobbies : Watching Cricket match, and listening to Music

Nationality : Indian

Declaration:

I hereby declare that whatever information furnished about me is true to the best of my knowledge.

Place:

Date:

Pinky Awal



Contact this candidate