Virginia “Ginny” P. Lahrman, CIC, AINS 281-***-****
**** ******* **., *******, ** 77083 acqkmf@r.postjobfree.com
Looking for Experience, Loyalty, Integrity and High Ethics - I COULD BE THAT SOMEONE
Professional Profile
Seasoned Professional –Integrity - Honest – Hard working – Reliable – Dedicated to Client and Employer - Ability to do what is needed to get the job done. Passionate about the industry. Licensed both P&C and Life & Health.
CIC designation – 2001
AINS designation – 1996
Multi- Licensed P&C & Life & Health
Relationship Development Client & Market
Customer Service Specialist
Data Management/Maintenance
Small/Mid Market/Large Accounts
Cross Selling
Self Starter – Team Player
Ability to Research and Learn as required
Find Solutions for specific and unique client needs
Account Audit Specialist
Policy Review Specialist
Producer Right Hand – enabling client maintenance and writing of new business
Account Allocations – location line of business
Ability to Research and Learn as required
Find Solutions for specific and unique client needs
Client Education enabling educated decisions
Good Listener – Paying close attention to Insured needs
System proficiency / Figure Aptitude
Quote/Binder/Policy Review to insure accuracy
Accurate Submissions to enable proper quoting
ACCOMPLISHMENTS:
Passed all CIC and AINS exams on first sitting
Identified Markets and Wrote program for Insured Mexico Drilling
Identified Markets and Wrote program for new Tubular Plant
Identified overlooked policy clause on reporting policy resulted in $20,000 return to Insured in additional to 3 years profit sharing – Reporting policy
Identified New Market and program enabling ability to get quote and write new $100,000 account in 1 week
Policy audit identified errors which could had caused claims to be denied and result in Agency E&O where Named Insured were not named or inaccurately named
Obtained needed information – identified markets/carrier to enable placing new business account in excess of $200 for Tubular Plant
Remarketing Bar/Restaurant Club placing corrected coverage needs within 2 weeks of new employment
Worked with New Engineering firm as revenues started at $ 3 million and grew to $15 million in 3 years – Negotiated Audit relief due to the unexpected quick growth of Insured
Solicited data needed to write 12 restaurant locations with and without liquor exposure and placed coverage in 30 days
Gathered required data at new agency enabling marketing of accounts, quotes, and proposals binding 3 accounts with premiums over $100,000 each in first month of employment
Researched Files and Listings to develop a tracking renewal listing for a non-independent agency without a Agency Management System
Built relationships with clients and Markets – ability to provide solutions to problems thereby providing resolution.
RESUME – VIRGINIA “Ginny” P. LAHRMAN Page 2
INSURANCE EXPERIENCE - Commercial Insurance A to Z
●Day to Day Servicing of Clients
●Marketing of new and renewal business for small, middle-market and large Clients from submission to negotiations to proposal presentation and binding
●Ability to search out and identify new markets and programs as needed
●Proposal of Coverage. Presentations including schedules of exposures in various format including excel spreadsheets
●Servicing of Clients day to day needs: coverage questions, policy changes, contract review, standard to specialized certificates, endorsement & audit review and processing, billing issues
●Policy review and auditing for a) accuracy to coverage bound b) Client's exposure(s) and needs c) Policy wording and exclusions
●Client detail maintenance in Agency Management System
●Invoicing and Account Receivable maintenance inclusive of premium allocations by line of business and/or location as needed by Client
●Variety of Clients - Oil & Gas, Manufacturing, Restaurants, Service Industries, Contractors, LRO’s and Professional Entities (Architects, Engineers, CPA, etc.)
●Review new client’s business requirements and needs including current coverage. Identify gaps and additional needs.
●Ability to learn if not known and research as required.
●Bonds – Commercial and Contract
EMPLOYMENT HISTORY:
Insgroup, Inc.
Account Manager
May 2013 – September, 2014
Carroll Insurance Agency – Houston, TX
Account Manager
May 2011 – April 2013
Independent - Project Assignments
Various Agencies following return to Houston
October 2010-May 2011
Anco Insurance - Bryan/College Station, TX
Account Manager
August 2007 - June 2010
Family Care – Mother final stages of Cancer and Vegetative Niece
April 2006 – August 2007
Bell Insurance Group – Houston, TX
Account Manager
March 2005 – April 2006
Anco Insurance – Bryan, TX
Independent Contract - Covered for Account Mgr
on Medical Leave
January 2005 – March 2005
Insurance Associates of the Southwest - Houston, TX
Account Manager
February 2004 – October 2004
Aon Insurance – Houston, TX
Quality Control Certificates and Coverage
August 2003 – November 2003
GSM Insurors – Houston, TX
Agency Set-up Independent Project*
February 2003 – June 2003
InsurePointe - Houston, TX
Account Manager/Analyst
May 2002 – February 2003
Texas Insurance Agency - Houston, TX
Merged w/ Arthur J Gallagher
Technical Assistant /Account Manager
Specialized in Hospitality Industry
November 1998 – May 2002
Frank Crystal and Company. – Houston, TX
Account Manager
July 1997 – November 1998
LeFevre International – Houston, TX
April, 1997 – July, 1997
Willis Corroon Energy, Inc. – Liability Broker Division – Houston, TX
Administrative Assistant promoted to / Account Assistant
July, 1993 – April, 1997
* Created initial entry to Agency Management System (Applied), set up of files, submission creation, issuance of certificates, auto id, and other items as needed by Producer to start agency