**** ******** ***** ? (***) *** - **** ? acqkha@r.postjobfree.com

Catherine Hicks

Objective

To apply my previous healthcare experience gained as an LPN, and customer service aptitude in a new career in healthcare

Relevant Work Experience

Clerical

Responsible for compilation and submittal of MDS and quality indicators for Aristocrat and HCR Manor Care

Established and maintained the medical records filing systems currently in use at Aristocrat and HCR Manor Care

Previously responsible for completing assorted reports and documentation regarding patients/residents as an LPN

Familiar with HIPPA compliance as it relates to patient/resident documentation

Familiar with all common office equipment including multiple-line phone systems, commercial copiers, fax machines, and etcetera.

Customer Service

Responsible for professionally interacting with patients, residents and their families to explain procedures, answer questions, educate families on the progression of cognitive diseases, and suggest referrals to other services

Built relationships with the families of residents/patients based on trust, empathy, honesty and a desire to serve others

Worked with the families while leading patient care conferences to ensure relevance, appropriateness and effectiveness of care plan

Professional appearance free of tattoos, piercings and other

Medical

Demonstrated proficiency with medical terminology both during a 40-year career as a healthcare professional

Obtained and held a LPN license for 40 years

Experienced in performing and assisting with tracheostomies, gastrostomy tubes, and suctioning, patrilineal dialysis, wound vacuums, changing suprapubic catheters, and assorted other procedures

Currently holds valid certifications in CPR, AED, and IV?s

Familiar with HIPPA requirements and compliance

Demonstrated the ability to accurately take and document patient vital signs including blood pressure, heart rate, and etcetera

Monitored Alzheimer?s and dementia patients them for concerns regarding food intake, personality changes, cognitive changes, and potential side effects resulting from changes in medication or other developments

Relevant Employment History

01/01 ? 12/10 LPN & Unit Manager Aristocrat Skilled Nursing, Berea, OH

10/83 ? 12/00 LPN & Medical Records Clerk HCR Manor Care, North Olmsted, OH

04/79 ? 07/84

1971 ? 1979 LPN & Office Nurse

Licensed Practical Nurse Oscar Nepomuceno M.D., Sheffield Lake, OH

Lorain Community Hospital, Lorain, OH

1968 ? 1971 Licensed Practical Nurse Kingston Hospital, Kingston, NY

Education

09/1990

04/2000

09/1968

06/1966

College Coursework

IV Certification

Licensed Practical Nursing

High School Diploma ? General Studies

Lorain Community College, Elyria, OH

Pharm Med, Westlake, OH

Ohio Board of Nursing, Columbus, OH

Council Rock High School, Newtown, PA

References

References are available on request.

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