Continuous Improvement Manager

JAMES R. (Randy) ARMOUR

**** ** ****** **** *** Jennings, Florida 386-***-**** ************@*****.***

As a Total Performance Management (TPM) / Continuous Improvement (CI) leader, I have implemented a results-driven TPM / CI program, helped turned around a program lacking direction, and built upon previously established TPM / CI program. I have a proven record of leading successful cross-functional teams and have achieved this success by operating as a change-agent and Subject Matter Expert (SME) to build consensus and break down cultural barriers between departments. The following are some of the results I have been able to achieve:

HIGHLIGHTS

IMPROVED PRODUCTION and PERSONNEL TARGETS

Increased operating efficiency $264,450 annually

Reduced breakdowns, saving over $203,210 annually

Reduced material waste, saving over $65,000 annually

SAFETY

Over 2 million hours without a lost-time accident by implementing team-oriented exercises including Risk Assessments, Safety Observations, and Safety Audits

TEAM-BUILDING and MOTIVATION

Manage successful cross functional teams resulting in increased efficiency, productivity, and morale

Increase employee involvement in Focused-Improvement problem-solving teams with successful implementation of GSTD (Go-See-Think-Do) and DMAIC (Define, Measure, Analyze, Implement, Control) projects

Strengthen working relationships between operators and mechanics / electrical technicians

PERSONAL ATTRIBUTES

Act as a change agent to effectively communicate, coach, and motivate associates to embrace new techniques

Create and communicate a vision for the organization

Achieve organization’s goals and objectives through Continuous Improvement, TPM, Lean Manufacturing, and Autonomous Maintenance principles

Analytical decision making through data collection and interpretation

Adept at problem solving and using good judgment

Work with all types of personalities to bring people together as a team

Demonstrate respect and support of company

PROFESSIONAL EXPERIENCE

MANAGEMENT

TPM Manager in the first Nestlé Waters NA facility to launch TPM. The facility achieved Phase 1 designation within two years – the only Nestlé Waters facility in the Americas, and one of only three globally, to achieve Phase 1 designation.

Led Unilever TPM pilot line in achieving Japan Institute of Plant Maintenance (JIPM) TPM Excellence Award

As a Subject Matter Expert (SME), teach, coach, and mentor 100+ leaders, associates, and support departments (Mechanics, Electrical Technicians, QA, Logistics, Utilities, Front Office) involving applied TPM / CI methodologies – including Lean Manufacturing, Autonomous Maintenance Principles, Root Cause Analysis, Gemba Walks, 5-Why Mapping, Kaizens, GSTD/DMAIC, Kanbans, 5S, Focused Improvement Teams, CAPDO, SMED – to help organizations focus on and correct loss-time and quality related issues

Active member of Autonomous Maintenance, Preventive Maintenance, Focused Improvement, and Education and Training Pillars

Create and apply Skills Matrix / Individual Development Plan (IDP) for associates and support departments to identify and address skill / training gaps

WORK HISTORY

2012 – 2015 TPM Manager, Nestlé Waters North America

2008 – 2012 Supervisor/TPM Coordinator - Wet Savory Division, Unilever BFNA

2007 – 2008 TPM / Lean Project Coordinator, Hausner Hard Chrome, Inc.

2005 – 2007 Plant Manager, Greenwell Chisholm Printing Co., Inc.

1995 – 2005 Plant Manager, Progress Printing Co., Inc.

COMPUTER SKILLS

Microsoft Office Suite

SAP

EDUCATION

BS Business Administration/Operations – Murray State University (Summa Cum Laude)

MBA – Arthur J. Bauernfeind College of Business at Murray State University (2016)

CERTIFICATION

TPM Coach – Nestlé Waters NA

TPM Facilitator – Unilever BFNA

Principles of Lean Manufacturing

Autonomous Maintenance, including Visual Controls and KPI Tracking

Consumer Relevant Quality Standards

Better Process Control

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