CIO, IT Director
Resume:
Filip Muszynski, B.S., M.S., ITIL Expert Cert.
acqjka@r.postjobfree.com
CAREER SUMMARY:
I am an ITIL expert-level certified IT Director, with 15 years of proven success managing complex IT organizations. I specialize in strategy and resource planning to improve IT/Business alignment. Two main areas I focus on are the reengineering of IT service provisioning, and restructuring of IT organizations to better meet business needs. I also have a solid track record leading successful, large scale infrastructure redesign and modernization projects, and process improvement initiatives.
PROFESSIONAL EXPERIENCE:
Head of IT, North America - (06/2013 - Present)
Rodney Hunt-Fontaine Inc., a Rexnord LLC Company, Orange, MA
Enabled global enterprise integration and standardization, by managing IT systems’ realignment and the associated change, transition and new technology adoption at 4 sites across North America
Ensured business success by managing the delivery of services and technological solutions on a global scale using in-house, contract and off-shore resources
Guided and mentored IT teams in matters of IT organization, operation, security, and establishing enterprise-wide standards
Drove cultural change, new process adoption, and abolition of silos between IT groups
Championed business needs within IT maintaining a constant dialog with various business functions, including Executive Branch, HR, Engineering, Finance, and Manufacturing IT Manager - (08/2012 - 06/2013)
Overland, Pacific and Cutler Inc., Long Beach, CA
Enabled business growth and improved agility by restructuring the 5 person IT department and developing standardized new site deployment and support model for 9 satellite offices of up to 50 users
Reduced cost and increased productivity through enterprise-wide infrastructure overhaul projects
Greatly improved the alignment between IT and the business by developing IT strategy, providing the technological tools and delivering IT services tailored to specific business needs
Improved user experience and efficiency by implemented a successful BYOD process
Ensured IT team's success through team building, employee development and personnel’s goal setting IT Manager (IT Lead, Multisite) - (03/2006 - 06/2012) Westinghouse Electric LLC, Windsor, CT
Achieved significant cost reduction and productivity increases through technology improvement projects
(infrastructure upgrades, MES roll-out and ERP modernization), using internal and external resources
Managed full life cycle of business-critical IT services at 3 sites home and abroad (250 users), based on ITIL principles
Championed corporate IT strategy and standards at multiple, internationally diverse sites
Improved IT and business alignment by interfacing with various business functions, including the Executive Branch, HR, Finance, Engineering and Manufacturing
Lead development and design of enterprise-wide Service Catalog and Change Management process Department IT Manager, Systems/Network Administrator - (12/1999 - 11/2004) Residential Academic Programs, University of Massachusetts Amherst, MA
Revolutionized the New Student Orientation process for over 1000 students by designing and developing the first web-based automation tool ever used by the department
Enabled department's success and improved productivity through hardware and software modernization
Mentored, trained and supervised up to 8 employees in technical support and student advising positions
Fostered liaisons with administrative and academic departments to most effectively deliver IT services
Managed confidential records on SPIRE (PeopleSoft Student Database) PROFESSIONAL DEVELOPMENT & CERTIFICATIONS:
ITIL v3 Expert Certified (Includes the following ITIL v3 Service Management certifications: Foundation, Service Strategy, Service Design, Service Operation, Service Transition, Continual Service Improvement, Managing Across Life Cycle, and Service Catalog) - (2009 - 2011)
Customer 1st Greenbelt Lean/Six Sigma Training, Westinghouse Electric, Monroeville, PA - (2010)
ABC – Advanced Techniques in Management – Aubrey Daniels International, Atlanta, GA - (2009)
Project Management Strategies for Success, Learning Tree International - (2009)
Professional Certification – Windows OS Advanced Administration, (Includes Client and Server Configuration, VMware Virtualization, Windows Scripting, and Active Directory Advanced Courses), Learning Tree International - (2008 - 2009)
CCNA Boot camp course, Learning Tree International - (2008)
Technical experience with Windows Servers (physical and virtual environment), SAN (EMC, NetApp), Network Infrastructure (Cisco, HP), Network Security (Cisco, Sophos, Fortinet, TippingPoint), Active Directory, User and Desktop Support (Windows OS), VoIP (Cisco, i3, Nortel), MDM (including BYOD) PERSONAL STRENGTHS:
Passionate about IT, IT operation, business analysis, IT organizational structure, and process design
Great written and oral communication and presentation skills
Outstanding time management and organizational skills
Very high level of proficiency in MS Office tools use (Word, Excel, Power Point, Visio)
Excellent people’s skills, team building, staff selection, staff development, and collaboration
Highly proficient in project management with multiple complex projects successfully completed
Performs well under pressure
International business etiquette, cultural sensitivity and awareness
Legally authorized to work in the US and all of the European Union
Willing to travel up to 50% of the time
Willing to relocate
EDUCATION:
Bachelor of Science in Computer Science, minor in Mathematics (GPA 3.95) University of Massachusetts, Amherst, MA - (2002)
Membership in Phi Kappa Phi Honor Society
Bay State Scholar
Master of Science in Marine Biochemistry (GPA 3.59) University of Puerto Rico, Mayagüez, PR - (1997)
Research and publications on UV induced coral pigmentation changes
Recipient, Research Assistant Grant from NASA (#NCCW 0088) Bachelor of Science in Biology (GPA 3.38)
University of Massachusetts, Amherst, MA - (1994)
Completed four year degree in three years, cum laude PROFESSIONAL CONFERENCES:
Gartner - Oct 2013
EMC World - May 2010
Wonderware - Aug 2008
EMC World - May 2007
LANGUAGES:
Fluent in: English, Spanish and Polish
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