Property Manager
Resume:
Wanda R. Gonzalez
St. Petersburg Fl 33709
**********@*****.***
Dear Personnel Director:
Bilingual Energetic, multifaceted Professional with Bachelors in International Business is seeking a position with a growing company in Property Management, finance, marketing, sales or accounting for a mutually beneficial future. Demonstrated ability to exceed both quotas and objectives by developing strategies and setting goals. Proven results; an oriented leader who consistently increased bottom line results.
As a self-motivated financial professional, my success to date has come from setting and meeting challenging goals. Selected accomplishments include:
Trilingual fluent in English and Spanish, and conversational Portuguese.
Excellent Customer Service Experience.
Excellent Management and leadership skills.
Results-Oriented, reliable, goal-driven achiever who consistently sees tasks through to successful completion.
High-energy with strong work ethic always ready to meet new challenges.
Excellent problem identification and troubleshooting skills with quick and proper resolutions.
Outstanding interpersonal and communications skills.
Proficient computer skills in Microsoft Works, Excel, PowerPoint, Access and a quick learner for in-house programs.
I’m now seeking an opportunity where my experience and qualifications can be put to use for a company committed to profitable growth. I’m confident I can provide the leadership and business management that will be beneficial to your firm.
I look forward to a meeting to discuss how my experience and skills can assist in meeting your business plans.
Sincerely,
Wanda Gonzalez
Enclosure
Wanda Gonzalez
4921 46 Ave. N.
St. Petersburg, FL 33709
**********@*****.***
Experience
Baywater Apartments 11-2011- 01-2015
Property Manager
Managed 176 units- Apartment Community for Private Investors that own apartments and specialize in rehab/renovations. Asset Manager and Property Manager/Maintenance Supervisor all in one.
Set up venders with company. Shopped all venders used to perform major rehab renovations, worked directly with the owners. Processed all invoices submitted by venders and kept property expenses low.
Managed all projects and units under total renovations, new cabinets, flooring, bathrooms, kitchens, tear downs, etc. Ordered all supplies needed. Managed employees and scheduled all appointments and projects.
Raised occupancy of the property from 57% to 97% and maintained it for 4 years at a 97% - 100% occupancy ratio.
Handled all pricing of units, reports and market surveys– leasing and raising rents, lowering cost; following budget guidelines that put the property in a positive. Processed rental payments, post monies.
Marketing- created all marketing post cards, fliers, promotional items, and online marketing (web sites, posting tools) to implement and increase sales.
Trained employees and developed new data base programs, worked with onesight. Trained leasing agents in leases, property management, accounting, sales, and marketing. Labeled as the star manager for the district in training and sales.
Planned and organized resident and company events. Completed employee reviews and evaluations. Our property was rated as the highest in occupancy and nicest in the portfolio.
Several times the property hit 100% occupancy with no vacants, and maintained full for months at a time.
Empirian Property Management 07-2009 to 2011
Property Manager
Trained the district on sales and marketing. Worked very closely with the Regional Manager. Completed all assigned duties, traveled to several properties in the surrounding counties to help and assist in sales and goals.
Managed two properties, in Pasco and Pinellas County.
Raised occupancy from 81% to 98% within 7 months, and exceeded company goals, my property is 100% collected every month, exceeds Regional goals set forth.
Set up, shopped venders, stayed within the company budget guidelines.
Great administration skills, and leadership skills, worked well with the entire staff
Section 8 and housing authority experience, as well as excellent knowledge with various Property Management databases, such as Yardi, and Savi.
Developed Reports used today, did variances, and financials with Regional Manager for the state of Florida, on various properties.
Awarded by the company for staying within the budgets, great management, and sales on property.
Newport Property Ventures 01-2008 to 07-2009
Property Manager
Managed large properties, started with 128 units and then moved to a larger property of 479 units with the same management company. Exceeded all goals on both properties.
Kept a 95%-100% ratio in collections monthly. Posting rents and accounting were completed in the office, reports and variance financials done on a monthly basis.
Managed a large staff of employees, maintenance, inventory, leasing agents, and various venders.
Set up, shopped venders, stayed within the company budget guidelines.
Occupancy was raised drastically in a short amount of time; property was at 82% and was raised to 97% within a 6 month timeframe.
Section 8 and housing authority experience, as well as excellent knowledge with various Property Management databases, such as Yardi.
Great administration skills, and leadership skills, worked well with the entire staff.
Title America CR, LLC 01/2007 to 12/2007
Director of Marketing
Develop yearly budgetary forecasts and set goals for the company and team; short- and long-term. General management and administrative office procedures are performed on a daily basis.
Data entry, billing, computer programming, customer service, title processing, marketing, order entry, reports, accounting, are just a few of the duties on a daily basis performed.
Updated and implemented training programs and classes for real estate professionals and mortgage companies.
Event planning with large companies, affiliates, and clients. Structure and create new events and programs that drive marketing ideas and new programs. Handle and delivery of all printing, email, marketing and sales.
Title Processing and warehousing loan packages.
Charles Rutenberg Financial Services 03/2004 to 01/2007
Bilingual Loan Consultant/Assistant Manager
Sell private and federal consolidation programs according to customer’s needs, with the ability to cross-sell other company’s services.
Responsible for document preparation of all incoming sales calls including account set-up, finalization of consolidation paperwork and responding to any client inquiries.
Extensive understanding of the firm’s service policies, systems and legal compliance regulations as well as products and services.
Assistant to the operations manager for the mortgage division.
Launched and started the company with new programs, development, sales, and marketing.
Loan officer and consultant. Financial representative.
Event planning, charity events, organizing, scheduling, customer service, and administrative duties performed on a daily basis.
Launched new programs worked directly with the owner of the largest real estate company in
Florida.
Created and implemented service programs, and supplying information for monthly reports and company newsletter.
Sales- sold loan programs, worked with wholesale lenders, and many banks in the mortgage industry. Expanded the sales of the company by a large percentage using in house resources from affiliated companies.
BSG- Beauty Systems Group 03/1995 to 06/2002
Manager/District Mgr.
Managed client accounts, and all reports and budgets for individual stores.
Implemented the upgrade and created new work orders utilizing the Vista-Retail applications systems.
Managed all required paperwork for the office while overseeing all incoming client calls.
Training manager for new store managers. Handled and managed 8 stores in my district.
Organized Trade Shows, scheduled events, training, and customer education classes, Screened employees, hired, and recruited several employees that later became an asset to the company.
Computed customer data, accounts, and managed all programs for future marketing use and increased sales, meeting deadline and quotas.
Inventory specialist; for several stores in the state, assisted with store audits on a regular basis.
Addressed customer needs in a prompt and professional manner, managed collections department.
Supervised employees, encouraged teamwork, developed programs, as a result boosted store sales by 20%; store sales increased, produced the 3rd top sales in the state of Ohio.
Maintained company satisfaction rate, reviews were all positive and lead to increase in wage and promotions.
Traveled with BSG, worked the company shows (such as Fashion Focus/Extensive Training), operated and opened new stores, remodeled existing stores. Promoted new product lines, as a result the sales were strengthened for the company.
Assembled displays, and promotional equipment for store settings, constantly creating new ideas for increase in sales.
Manage all paperwork for the office, regarding scheduling, upcoming events/programs.
Maintained office records through utilization of Microsoft Works, Excel, PowerPoint and Access.
Education
Lorain County Community College – Administrative Office Information Systems 2000-2002
2 year course/ Associated in Arts in Business Administration
Cuyahoga Community College – Bachelors of Arts in International Business - 2002- 2004
International Outstanding Student Award, 2004
LCCC President’s Honor Roll List 2000, 2002
Certifications
03-2005Bob Hogue School of Real Estate
03-2006Notary Republic for the state of Florida
05-2005 Various Lender Product Lines, Loan Programs
05/2005 Fair Housing and CAM certified
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