Manager Customer Service
Resume:
Danielle M. Huggins
*******.*********@*****.***
PROFESSIONAL EXPERIENCE
Acclaim Lighting Thomson, GA
Marketing Manager December 2013-Present
Conducting daily inventory reporting and analysis to improve ecommerce efficiency and increase sales by 30% YTD
Collecting and preparing product information for internal and external distribution to enhance brand awareness
Maintaining company social media and web presence (Facebook, LinkedIn, Google+, Pinterest)
Maintaining and evaluating company ecommerce relationships and contractual agreements with retailers, such as: Home Depot, Lowes, Build.com & Wayfair.com
Strategizing, designing, broadcasting, and tracking targeted email campaigns utilizing MailChimp & Google Analytics
Conceptualizing and designing all creative print and media collateral within Adobe CC programs Biotran, Inc. Oxford, GA
Marketing Consultant July 2013-December 2013
Creating, managing, coordinating and executing all marketing strategies to insure a consistent brand image
Conducting and analyzing marketing research to determine market competitiveness and market share, to help build current and new brand (Medtran, Inc.)
Achieving targeted sales results and ensuring timely execution of marketing tactics and programs to increase market share
Leading and managing Direct Marketing, Public Relations, Advertising, Online Marketing, Event Marketing, and Internal Creative Services
Floyd & Floyd, Inc. Covington, GA
Coordinating Assistant December 2012-March 2013
Manipulating data through Microsoft Excel, and balancing cash to meet biweekly payout deadlines
Filing and organizing sensitive documents related to Franchisee development
Answering correspondence from Franchise and Corporation owners and employees Advantage Dealer Services, Inc. Suwannee, GA
Account Coordinator April 2012-December 2012
Producing Sales Match Reports through data manipulation utilizing the programs Fetch, AccuZip and Microsoft Access and Excel
Project management, including coordination schedules, budget tracking, and assisting with planning creative collateral for direct mail and digital messaging
Marbury Creative Group Duluth, GA
Account Coordinator Intern December 2011-April 2012
Writing and maintaining of client estimates, schedules, and status reports
Assisting in writing and editing copy for client pieces such as brochures, posters, websites, and marketing collateral
Assisting in conducting strategic intake sessions and interviews with clients to fully understand clients’ marketing strategy – their brand, industry, competition, and target audiences before creating a marketing plan
Project management, including coordinating schedules between agency and client, budget tracking, and assisting with planning
Coordinating across multiple departments to ensure on-time delivery of projects.
Assisting in planning and development of client advertising campaigns, estimates and projects
Editing of business development proposals that demonstrate agency credentials, experience and processes specific to client, as well as collaborating on suggested marketing tactics
Assisting with scheduling, planning and directing of photo shoots
Creating and strategizing of web site maps and wire frames
Updating and assisting in maintenance of client websites in WordPress and DotNetNuke Pierce Dermatology Augusta, GA
Receptionist May 2010-December 2011
Provided excellent customer service to promote patient retention
Managed financial accounting and reporting
Prepared and organized patient files to aid in continuity of effective care EDUCATION
Augusta State University, James M. Hull College of Business Augusta, GA Bachelor of Business Administration in Marketing December 2011
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