Jackie Swindell

**** ***** **** *****

Corinth, TX

Home: 214-***-****

Cell: 214-***-****

E-mail address: acqiw6@r.postjobfree.com

OBJECTIVE

Use my long-term care experience, team-building skills & leadership experience to provide an innovative, pro-active and creative role in the long term care industry. Fulfill a passion to deliver physical and emotional needs to patients in need of extended care. To maximize the quality of life and dignity of older adults. Balance the needs of the elderly with a careful consideration for the financial bottom line.

SUMMARY OF SKILLS

Administrator of 120 bed Skilled Nursing Facility

Executive Director of a 228 bed (110 bed SNF and 128 bed AL) Facility

Marketing Director in a Skilled Nursing Environment

Marketing Director for 13-bed Gero-Psyc Unit in Hospital Arena

Assistant Administrator / Assisted Living Director in 141 bed Skilled Nursing Facility & 48 Assisted Living Units

Business Office Manager Skills in a Skilled Nursing Community

Environmental Services Director in a Skilled Nursing Environment

Used strong leadership and team building skills to make client satisfaction a high priority within the organization

Expert knowledge of Microsoft Office software and desktop computer hardware i.e. Word, Excel, PowerPoint

LONG TERM CARE LICENSE INFORMATION

Nursing Facility Administrator

Number 9238

Awarded October 2003

LONG TERM CARE EXPERIENCE

Mar 2015 – Present Lubbock Health Care Center Lubbock, TX

Creative Solutions in Healthcare

Administrator

May 2011-Mar 2015

Creative Solutions in Healthcare Ft. Worth, TX

QAPI Administrator

Responsible for Quality Initiatives in Life Safety, Environmental Observation, Kitchen Observation & Dining Observation.

Utilize a data-driven, pro-active approach to improving the quality of life, care and services within our nursing homes.

Implemented a systematic process of performing a Root Cause Analysis to get to the underlying cause of a problem.

Set Goals that are measureable, sustainable, relevant and timely.

Assisted nursing facilities develop Performance Improvement Projects (PIP) utilizing the PDSA Model.

Jan 2010 – Mar 2011 Georgia Manor Amarillo, TX

Creative Solutions in Healthcare

Administrator

Mar 2008 - Apr 2009

Signet Health Pampa, TX

Golden Phoenix / Pampa Regional Medical Ctr.

Community Education Coordinator

Nov 2006-Mar 2008

Dumas Nursing & Rehabilitation Dumas, TX

Daybreak Venture Inc.

Administrator

Oct 2005-Nov 2006

Touchstone Communities Amarillo, TX

Ussery-Roan Texas State Veterans Home

Administrator

Startup new facility challenges of State, Federal & VA regulations

Hired & orientated complete startup staff from nursing to maintenance

Exceeded State, Federal & VA expectations at startup

Grew census from zero to eighty four residents in a year

May 2004-Oct 2005

Renaissance Care Center Gainesville, TX

Cantex Senior Properties

Administrator

Improved performance of facility to Zero Deficiencies in Direct Care

Exceeded financial expectations within 6 months

Maintained overall census goal of 70-80 Residents

Grew Medicare census with aggressive community visibility

Developed and maintained an aggressive expense budget

Dec 2003-April 2004

Dumas Nursing & Rehabilitation Dumas, TX

Daybreak Venture Inc.

Administrator

Improve performance of facility to Zero Deficiencies in Direct Care

Operate a 2.7 – 2.8 PPD in Direct Nursing Care & 4.28 Overall

Maintained overall census of 65-70 Residents

Increased Medicare census with aggressive marketing plan

Implemented spend down goals to restore profitability

Oct 2003-Dec 2003

Gardens of Richardson Richardson, TX

Executive Director / Administrator

Daily Department Head Meeting

Managed a $7million Revenue Budget

Operated a 2.9 -3.0 PPD in Direct Nursing Care

Increased overall census from 72 to 83 in 3 months

Increased Medicare census from 14 to 21 in 3 months

Implemented a Social Worker Position in Facility

Apr 2003-Oct 2003

Veranda Preston Hollow Dallas, TX

Assistant Administrator / Assisted Living Director

Started the implementation of a Drug Disbursement Program called DocuDose

Managed the Daily Activities of the Maintenance Department

NorthGate Plaza Nursing & Rehabilitation Irving, TX

Administrator in Training

Business Office Manager

Accounts Payable and Accounts Receivable

Payroll

Resident Admissions / Marketing

Medicare / Medicaid / Hospice Billing

Human Resource Activity for the Skilled Nursing Facility

Manage Resident Trust Fund Account

Environmental Services Director

StoneGate Senior Care Flower Mound, TX

Administrator-In-Training

Accounting/General Office

Golden Acres/Dallas Home for the Jewish Aged Garland, TX

Administrator-In-Training

Environmental Services

EDUCATION

October 2003

Completed State and Federal Testing Requirements

License Number 9238

August 2003

Completed the 1000-hour Internship in

Long Term Care Administrator

NorthGate Plaza Nursing & Rehabilitation

May 2003

Completed 15 semester hour program in

Long Term Care Administration

Tarrant County College Bedford, Texas

4.0 GPA

December 2002

Completed Assisted Living Administrator Certification Program

Southwest Texas State University San Marcos, Texas

Certified Assisted Living Management Certificate Program

December 1990

B.B.A., Business Administration / Finance

Dallas Baptist University Dallas, Texas

3.917 GPA

May 1975

A.S., Computer Electronics Technology

Amarillo College Amarillo, Texas

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